Walworth County Care Center, INC
Strong Medicare quality ratings; families often praise caring and attentive nursing staff. Still worth an in-person visit.
based on 15 Google reviews
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What this means for your family
This facility is widely praised for its clean environment and genuinely caring staff, making it a strong candidate for those prioritizing a warm atmosphere. However, families should be aware of recent negative feedback regarding administrative communication and should verify current staffing levels during their tour.
Google Reviews
Google Reviews
15 reviews on Google“Walworth County Care Center, Inc. receives high praise for its attentive and caring staff who are described as welcoming and responsive to family input. While most families report positive experiences with care and facility cleanliness, there are isolated reports of rude staff behavior and concerns regarding administrative practices like solicitation for reviews.”
Quality Themes
Tap a score for detailsStrengths
- Caring and attentive nursing staff
- Clean and updated facility environment
- Responsive to family and resident input
- Supportive activity staff
Concerns
- Aggressive solicitation for reviews (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 16 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1Given your 5-star CMS health inspection rating, what specific protocols or routines do you have in place to maintain such high standards of cleanliness and care?
- 2With a 3-star staffing rating, could you explain how your team manages daily resident needs to ensure everyone receives the attention they require?
- 3I noticed your team is very active in responding to feedback online; how do you typically incorporate family input into the daily care plan for a resident?
- 4The activity staff receives great praise—what are some of the most popular daily activities that help residents feel connected and engaged here?
- 5Since this is a smaller facility with 50 residents, how does that intimate size influence the way you handle medical emergencies or urgent care needs compared to larger homes?
- 6I appreciate that you value resident and family feedback; what is the best way for us to share our experiences and suggestions once our loved one is settled in?
Personalized based on this facility's data
Key Review Excerpts
“Staff is very caring and listens to residents and family input. Very attractive, clean and updated facility.”
“The aides, activity director and nurses all helped get my mom ready to go out for an outing and encouraged her to have a great time.”
“Moved my mother here in October. Am so thankful for all the staff there that take such good care of my mom. They have made my mom’s move a positive experience with all the love and concern they have shown her and our entire family.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 15 measures
10
measures
3
measures
2
measures
Residents on antipsychotic medication
Residents needing more daily help over time
Residents on anti-anxiety or sleep medication
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents vaccinated for pneumonia
Residents who fell and were seriously hurt
Short-stay residents vaccinated for pneumonia
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Walworth County Care Center has a relatively clean inspection record with only 3 minor deficiencies found during one 2022 survey, all of which have been corrected. The issues involved care planning standards, bed rail safety protocols, and infection control procedures. Since all deficiencies were addressed and no complaints have been filed, this suggests the facility is responsive to regulatory concerns and maintains generally acceptable care standards.
Apr 30, 2026Routine6
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Smoke Deficiencies
Provide properly protected cooking facilities.
Ownership & Operations
Who Operates This Facility
Walworth County Care Center, INC
nonprofit
Chain Affiliation
Rural Health Development
9 facilities nationwide
Ownership & Management
Owners
Walworth County Care Center INC
Owner · Organization
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
15 reviews from families & visitors
Official Website
Visit facebook.com
Medicare data downloads
Original nursing home datasets
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