Walker Rehabilitation Center, INC
On Medicare Special Focus status, a serious quality warning. Visit in person and ask tough questions before deciding.
based on 47 Google reviews
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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Special Focus Facility (under heightened CMS scrutiny)
- Abuse citation on record
- Low overall rating (1/5 stars)
- Low staffing rating (2/5 stars)
- Above-median deficiencies (10 vs median 3.0)
- High staff turnover (57%)
- High RN turnover (62%)
Bottom 25% in AL · Below recommended RN staffing · $235,127 in fines · Special Focus Facility (CMS) · Abuse citation
What this means for your family
The facility is widely praised for its warm, attentive staff and clean environment, making it a strong contender for long-term care. However, because of a recent, serious allegation regarding management oversight, we recommend that you conduct an unannounced visit and ask specific questions about their most recent state survey results.
Google Reviews
Google Reviews
47 reviews on Google“Walker Rehabilitation Center receives consistently high praise for its warm, family-like atmosphere and friendly, attentive staff. Families frequently report that their loved ones are treated with genuine kindness and care, though one recent review raises serious concerns about management and regulatory compliance that warrant further investigation by prospective families.”
Quality Themes
Tap a score for detailsStrengths
- Warm, family-oriented atmosphere
- Friendly and attentive staff
- Clean and well-maintained environment
- Responsive communication with families
Concerns
- Allegations of poor management and potential regulatory non-compliance
Rating Trends
Tap a year to see what changed
Distribution · 37 analyzed
How They Respond to Reviews
This facility rarely responds to reviews.
Questions for Your Tour
- 1Given the facility's recent focus on maintaining a warm, family-oriented environment, how are you currently addressing the administrative and regulatory challenges mentioned in recent oversight reports?
- 2With the current staffing ratings, could you walk me through how you ensure consistent, high-quality care for all 59 residents during peak hours?
- 3I noticed that management responds to some families online; what is your preferred process for communicating concerns or updates to family members to ensure we stay informed?
- 4What specific steps are being taken to improve the recent health inspection scores while maintaining the clean and well-maintained environment that residents currently enjoy?
- 5How does your nursing team handle medical emergencies or sudden changes in a resident's health status, especially during overnight shifts?
- 6Since many families praise the friendly atmosphere, what kind of daily activities or social programs are available to keep residents engaged and connected with one another?
Personalized based on this facility's data
Key Review Excerpts
“My brother has been here several months now. I am happy with the care and attention he receives. My questions are always answered. Everyone is pleasant and professional.”
“The staff is wonderful and friendly. They take great care of their patients and make them feel like they are all family.”
“Everyone treats our son like family. When we visit they are always very attentive to our son and his needs. He is smiling and happy each visit so we know he is receiving wonderful care.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
3
measures
11
measures
3
measures
Residents on antipsychotic medication
Residents whose walking got worse
Residents needing more daily help over time
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on anti-anxiety or sleep medication
Residents who got a urinary tract infection
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Walker Rehabilitation Center has serious concerns, with families filing complaints that triggered a 2024 investigation revealing significant problems in resident protection from abuse and neglect, administration oversight, and care quality standards. The facility shows recurring issues with fire safety systems and infection control across multiple surveys from 2018-2024, though all violations have correction dates. Given the recent complaint-driven findings about resident safety and administrative failures, families should carefully investigate current conditions before considering placement.
Nov 30, 2024Routine7
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Smoke Deficiencies
Install an approved automatic sprinkler system.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper medical gas storage and administration areas.
Nursing and Physician Services Deficiencies
Post nurse staffing information every day.
Nov 30, 2024Complaint10
Administration Deficiencies
Administer the facility in a manner that enables it to use its resources effectively and efficiently.
Administration Deficiencies
Establish a governing body that is legally responsible for establishing and implementing policies for managing and operating the facility and appoints a properly licensed administrator responsible for managing the facility.
Administration Deficiencies
Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Respond appropriately to all alleged violations.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Feb 6, 2020Routine6
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Miscellaneous Deficiencies
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Nov 20, 2018Routine8
Environmental Deficiencies
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Federal Penalties
Fine
Nov 30, 2024
$235,127
Ownership & Operations
Who Operates This Facility
Walker Rehabilitation Center, INC
for profit
Ownership & Management
Owners
Church, Clyde
Owner
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
47 reviews from families & visitors
Official Website
Visit walkerrehab.com
Medicare data downloads
Original nursing home datasets
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