Wabasso Restorative Care Center
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 21 Google reviews
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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Special Focus Facility (under heightened CMS scrutiny)
- Abuse citation on record
- Low overall rating (1/5 stars)
- Above-median deficiencies (26 vs median 6.5)
Bottom 25% in MN · Below recommended RN staffing · Significantly below average staffing · $12,649 in fines · Special Focus Facility (CMS) · Abuse citation
What this means for your family
While the facility offers strong rehabilitation programs and engaging activities, the recurring reports of poor communication and potential neglect are significant red flags. We strongly recommend visiting in person to observe staff-to-resident interactions and asking management directly about their process for providing medical updates to family members.
Google Reviews
Google Reviews
21 reviews on Google“Wabasso Restorative Care Center receives highly polarized feedback, with some residents praising the engaging activities and supportive therapy staff, while others report severe neglect and communication failures. Families should be aware of serious allegations regarding patient safety, staffing shortages, and poor responsiveness from nursing personnel.”
Quality Themes
Tap a score for detailsStrengths
- Engaging activities and events
- Supportive physical and occupational therapy
- Kind and respectful bedside staff
Concerns
- Poor communication and unresponsiveness from nursing staff (mentioned by 2 reviewers)
- Allegations of neglect and unsafe environment (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 23 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1I noticed your team is very active in responding to online feedback; how do you use that family input to improve the daily care experience?
- 2With 44 residents, how does your nursing team ensure consistent communication with families regarding changes in a loved one's health status?
- 3I see that residents really enjoy the activities and therapy programs here; how do you balance those engaging events with the need for a quiet, clean, and restful environment?
- 4Given the recent focus on facility standards, what specific steps are you taking to ensure the highest level of cleanliness and safety throughout the building?
- 5How do you manage the transition of care during shift changes to ensure that residents receive attentive and responsive support at all times?
- 6In the event of a medical concern, what is your protocol for notifying family members and coordinating with local emergency services?
Personalized based on this facility's data
Key Review Excerpts
“I've had the great opportunity of going to a dirt race track and also having Llama's visiting the facility. Plenty of ac”
“The nurse I spoke with was EXTREAMLY rude and hung up on me when I requested she call my sister with an update about my mom.”
“To be able to go home, I had to meet the goal of walking up at least six steps, and I'm happy to say, I've me that goal!”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
7
measures
6
measures
4
measures
Residents whose bladder or bowel control got worse
Residents on anti-anxiety or sleep medication
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on antipsychotic medication
Residents with pressure sores (bedsores)
Residents whose walking got worse
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Wabasso Restorative Care Center shows significant ongoing problems with nearly half of its 70 deficiencies stemming from family complaints about resident safety and care quality. The facility has repeated issues with protecting residents from abuse and neglect, accident prevention, medication management, and behavioral health services. While most deficiencies have correction dates, the pattern of similar violations across multiple surveys suggests persistent operational challenges that prospective families should carefully consider.
Apr 30, 2026Complaint4
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies
Provide safe, appropriate pain management for a resident who requires such services.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Feb 25, 2026Complaint2
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Jan 14, 2026Routine11
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Infection Control Deficiencies
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Egress Deficiencies
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Miscellaneous Deficiencies
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper medical gas storage and administration areas.
Resident Rights Deficiencies
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Quality of Life and Care Deficiencies
Ensure each resident must receive and the facility must provide necessary behavioral health care and services.
Egress Deficiencies
Install emergency lighting that can last at least 1 1/2 hours.
Jan 14, 2026Complaint2
Environmental Deficiencies
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Respond appropriately to all alleged violations.
Sep 2, 2025Complaint3
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Resident Rights Deficiencies
Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.
Jul 24, 2025Complaint6
Resident Rights Deficiencies
Ensure that residents are fully informed and understand their health status, care and treatments.
Resident Rights Deficiencies
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Resident Rights Deficiencies
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Federal Penalties
Fine
Jan 14, 2026
$19,135
Payment Denial
Nov 18, 2024
2-day denial
Fine
Jun 29, 2023
$12,649
Payment Denial
Jun 29, 2023
11-day denial
Ownership & Operations
Who Operates This Facility
Wabasso Restorative Care Center
for profit
Ownership & Management
Owners
Rohinsky, Steven
Owner
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
21 reviews from families & visitors
Official Website
Visit facebook.com
Medicare data downloads
Original nursing home datasets
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Safer Alternatives Nearby
Based on current clinical data, we identified 2 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.