W D Bill Manning Tennessee State Veterans Home
Strong Medicare quality ratings; families often praise exceptionally clean and odor-free facility. Still worth an in-person visit.
based on 105 Google reviews
Watch W D Bill Manning Tennessee State Veterans Home
Get an email when new inspections, ratings, or penalties are published for this facility.
We’ll only email you about this — no spam, unsubscribe anytime.
What this means for your family
This facility is highly regarded for its cleanliness and compassionate, active staff, making it a top-tier choice for many families. While the overall feedback is excellent, we recommend that families of residents with dementia clarify the facility's communication protocols regarding medical decision-making to ensure they are fully involved in their loved one's care.
Google Reviews
Google Reviews
105 reviews on Google“W D Bill Manning Tennessee State Veterans Home is widely praised by families for its exceptionally clean facility, compassionate staff, and vibrant atmosphere. Reviewers frequently highlight the facility's commitment to honoring veterans through dedicated care, regular activities, and a welcoming environment for visitors.”
Quality Themes
Tap a score for detailsStrengths
- Exceptionally clean and odor-free facility
- Compassionate, attentive, and respectful staff
- Active and engaging resident activities
- Strong sense of community and patriotic atmosphere
Concerns
- Communication issues regarding medical decision-making for residents with dementia (mentioned by 2 reviewers)
- Occasional odors in resident rooms (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 108 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1It is wonderful to see such a strong sense of community and patriotism here; what kind of special events or patriotic celebrations do you host for the residents?
- 2We want to ensure we are always on the same page regarding care; what is your specific process for keeping families informed and involved when medical decisions need to be made?
- 3With such a high rating for cleanliness, what are your daily routines for maintaining the comfort and freshness of the resident rooms?
- 4Could you tell us more about the daily activity calendar and how you encourage residents to stay engaged with one another?
- 5In the event of a medical emergency during the night, what is the protocol for notifying the family and coordinating with doctors?
- 6We noticed the staff is highly regarded for being compassionate; how do you foster that culture of respect and attentiveness during the training process?
Personalized based on this facility's data
Key Review Excerpts
“My father, although terminally ill, received the most compassionate care here. I will never forget the lady coming in and gently washing his face very late at night.”
“The staff is so attentive to the patients here ! The activities director and her assistants are amazing! They make sure the patients have activities going on every day!”
“My brother is here he gets excellent care. Staff is friendly and caring. I've recovered been a cleaner place it smells wonderful.”
Staffing
Staffing Hours
per resident/day · Medicare 2026RN hours are below the national benchmark. RNs handle complex medical needs and medication, so ask about coverage during your visit.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
11
measures
3
measures
3
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on anti-anxiety or sleep medication
Residents vaccinated for pneumonia
Residents whose bladder or bowel control got worse
Residents vaccinated for the flu
Residents on antipsychotic medication
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
W D Bill Manning Tennessee State Veterans Home shows a mixed inspection record with 10 deficiencies across three surveys, with no complaint-triggered investigations. The facility has recurring issues with infection control programs appearing in both 2021 and 2023 surveys, alongside problems with care planning and safety oversight. All identified deficiencies have been corrected by the provider, suggesting responsiveness to regulatory concerns, though the persistence of infection control issues warrants attention.
Oct 19, 2023Routine4
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Miscellaneous Deficiencies
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Nov 17, 2021Routine5
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Resident Rights Deficiencies
Allow residents to self-administer drugs if determined clinically appropriate.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Feb 6, 2020Routine1
Emergency Preparedness Deficiencies
Establish roles under a Waiver declared by secretary.
Ownership & Operations
Who Operates This Facility
W D Bill Manning Tennessee State Veterans Home
government
Chain Affiliation
Tennessee State Veterans' Home
5 facilities nationwide
Chain avg rating: 3.6/5 · Rank 3 of 5
Ownership & Management
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
105 reviews from families & visitors
Official Website
Visit tsvh.org
Medicare data downloads
Original nursing home datasets
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
Nearby Alternatives
Avondale Health and Rehabilitation Center, LLC
1.4 miNursing Home · Humboldt, TN
Christian Care Center of Medina
7.5 miNursing Home · Medina, TN
Northbrooke Post Acute
9.5 miNursing Home · Jackson, TN
Nhc Healthcare, Milan
9.7 miNursing Home · Milan, TN
Maplewood Health Care Center
10.2 miNursing Home · Jackson, TN