Vivo Healthcare Clewiston
Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.
based on 7 Google reviews
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What this means for your family
Families considering this facility should be aware of historical reports regarding poor communication and staffing shortages. We strongly recommend scheduling a tour and asking management specifically how they ensure families are updated on medical changes and personal needs, as this has been a recurring point of frustration.
Google Reviews
Google Reviews
7 reviews on Google“Reviews for Vivo Healthcare Clewiston highlight significant concerns regarding administrative communication and staffing levels. While one positive review praises the care provided by nurses, multiple negative reports describe a lack of responsiveness, neglect, and a culture of carelessness among staff.”
Quality Themes
Tap a score for detailsStrengths
- Nurses and staff provide care for residents
- Residents are described as loved and cared for
Concerns
- Understaffing and neglect (mentioned by 2 reviewers)
- Poor communication and lack of follow-up with families (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 7 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1I noticed some families have shared how much the nurses and staff truly love and care for the residents; how do you foster that sense of family within your care team?
- 2With the recent health inspections, what specific steps is the facility taking to address the identified deficiencies and improve overall care quality?
- 3How does the nursing team ensure consistent communication and regular follow-up with family members regarding a resident's daily well-being?
- 4Since the staffing rating is a strength here, how do you ensure there is always enough support available during busy shifts to prevent any gaps in care?
- 5What does a typical day look like for residents in terms of social activities and staying engaged with the community?
- 6In the event of a medical emergency after hours, what is the specific protocol for notifying the family and coordinating with doctors?
Personalized based on this facility's data
Key Review Excerpts
“The nurses and staff take good care of the residents. The residents are loved and cared for properly.”
“This place is a serious joke and it needs to be shut down when I place my mother there I was promised will call you so much that you'll get tired of hearing from us well you didn't call me when she got new glasses you didn't call me when she got her new shoes you didn't call me when she had to have x-rays done on her on her neck and shoulders you didn't call me with the results of those”
“Worst nursing home ever then Director of Nursing shows a careless attitude so that rubs off on her employee's!!They are very lazy and the best a neglect!!”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
10
measures
3
measures
4
measures
Residents whose walking got worse
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose bladder or bowel control got worse
Residents needing more daily help over time
Residents on antipsychotic medication
Residents vaccinated for the flu
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility has concerning patterns with families filing complaints that triggered investigations, including multiple reports of abuse and neglect issues occurring in both 2023 and 2025. The most recurring problems involve care planning and assessments, daily living assistance, and safety hazards. While all deficiencies show correction dates, the repeated abuse-related complaints and ongoing issues with resident care planning across multiple surveys suggest persistent challenges in fundamental care areas that families should carefully consider.
Apr 7, 2025Complaint2
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Apr 11, 2024Routine12
Egress Deficiencies
Install emergency lighting that can last at least 1 1/2 hours.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Services Deficiencies
Have properly installed electrical wiring and gas equipment.
Miscellaneous Deficiencies
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Resident Assessment and Care Planning Deficiencies
Assure that each resident’s assessment is updated at least once every 3 months.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies
Provide activities to meet all resident's needs.
Resident Assessment and Care Planning Deficiencies
Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
Resident Assessment and Care Planning Deficiencies
Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Quality of Life and Care Deficiencies
Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
Jul 14, 2022Routine16
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Services Deficiencies
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper power supply for life support equipment.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies
Provide activities to meet all resident's needs.
Quality of Life and Care Deficiencies
Ensure the activities program is directed by a qualified professional.
Quality of Life and Care Deficiencies
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Quality of Life and Care Deficiencies
Provide enough food/fluids to maintain a resident's health.
Egress Deficiencies
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Smoke Deficiencies
Provide properly protected cooking facilities.
Miscellaneous Deficiencies
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Gas, Vacuum, and Electrical Systems Deficiencies
Meet requirements for the installation and maintenance of electrical systems.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure precautions for handling oxygen cylinders and equipment are correctly followed.
Dec 10, 2020Routine2
Miscellaneous Deficiencies
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Quality of Life and Care Deficiencies
Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
Federal Penalties
Fine
Apr 7, 2025
$33,248
Ownership & Operations
Who Operates This Facility
Vivo Healthcare Clewiston
for profit
Chain Affiliation
Vivo Healthcare
15 facilities nationwide
Chain avg rating: 1.7/5 · Rank 2 of 3 (Best)
Ownership & Management
Owners
Clewiston Nursing & Rehabilitation Holdings LLC
Owner · Organization
Palm Terrace J Dek Operations LLC
Owner · Organization
Allegiant Healthcare of Florida LLC
Owner (parent company) · Organization
Asmsy LLC
Owner (parent company) · Organization
Irving Langer 2014 Family Trust U/t/a
Owner (parent company) · Organization
Palm Investco V LLC
Owner (parent company) · Organization
Palm Terrace J Dek Operations LLC
Owner (parent company) · Organization
Solomon Vizcaya Holdings LLC
Owner (parent company) · Organization
Zaidys LLC
Owner (parent company) · Organization
Fein, Ariel
Owner (parent company)
Goldner, Samuel
Owner (parent company)
Karmel, Jacob
Owner (parent company)
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
7 reviews from families & visitors
Medicare data downloads
Original nursing home datasets
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