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Memory CareMemory Care

Vista Prairie at Keelson Harbour

Families consistently rate this highly — reviewers highlight clean and beautiful facility. Schedule a visit to confirm the fit.

2810 Aurora Avenue, Spirit Lake, IA 51360174 bedsLicensed & Active
Google rating
4.6/5

based on 7 Google reviews

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What this means for your family

While the facility is highly regarded for its physical environment and assisted living care, the recent report of a severe safety lapse in the memory care unit is concerning. If you are considering the memory care wing, we strongly advise asking for specific protocols regarding staff-to-resident ratios during night shifts and how they ensure resident safety during off-hours.

Google Reviews

Google Reviews

7 reviews on Google
Vista Prairie at Keelson Harbour receives high praise for its physical environment and cleanliness, particularly from families of assisted living residents who appreciated the staff's kindness and communication. However, a recent, detailed negative review regarding the memory care unit highlights serious concerns about patient safety, specifically citing delayed response times and inadequate care coordination.

Quality Themes

Tap a score for details
FoodN/AStaff7.0Clean10.0Activities9.0MedsN/AMemory2.0Comms7.0ValueN/A

Strengths

  • Clean and beautiful facility
  • Spacious and well-appointed rooms
  • Engaging activity programs
  • Responsive communication regarding care plans

Concerns

  • Inadequate supervision and safety in memory care

Rating Trends

Tap a year to see what changed

2345.02015(2)5.02018(1)5.02019(2)3.52024(2)5.02025(1)

Distribution · 8 analyzed

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How They Respond to Reviews

100%response rate

This facility actively engages with reviewer feedback.

Questions for Your Tour

  • 1Given the size of your community, what specific measures are in place to ensure consistent supervision and safety for residents in the memory care wing?
  • 2I noticed your activity programs are highly praised; could you walk me through a typical daily schedule for a memory care resident and how you tailor these activities to different cognitive levels?
  • 3How do you maintain your high standards for cleanliness and room maintenance while managing the needs of 174 residents?
  • 4Since you have a dedicated memory care certification, what specialized training do your staff members receive to handle the unique behavioral needs of residents in that unit?
  • 5How do you keep families updated on care plan adjustments, and what is your process for ensuring we are involved in any changes to our loved one's daily routine?
  • 6In the event of a medical concern or emergency, what is your protocol for notifying family members and coordinating with local medical services?

Personalized based on this facility's data


Key Review Excerpts

My mom lived here for 4.5 years. She loved it here. I was very impressed with Keelson Harbour. The rooms are awesome. This place is very clean and beautiful.

Assisted living resident's family · 2025★★★★★

One night, he laid on the floor for 3 hours. One afternoon my sister had to take him to the emergency room to see if h

Memory care family member · 2024★★☆☆☆

The staff was very friendly and caring to my parents as they make a difficult decision on moving to a care facility. The facilities we're gorgeous.

Prospective resident's family · 2019★★★★★
Source: 7 Google reviews

Contact

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References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

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