Vista Manor Healthcare and Rehabilitation Center
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 7 Google reviews
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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Low overall rating (2/5 stars)
- Above-median deficiencies (8 vs median 6.0)
Bottom 25% in FL · Below recommended RN staffing · $13,335 in fines
What this means for your family
While some families report positive experiences with specific caregivers, the facility faces recurring complaints regarding slow response times and poor physical conditions. If you are considering this facility, we strongly recommend observing the response time to call lights during a visit and asking management specifically how they plan to address the reported staffing and maintenance issues.
Google Reviews
Google Reviews
7 reviews analyzed“Vista Manor Healthcare and Rehabilitation Center receives highly polarized feedback, with families praising individual staff members while expressing significant concerns about facility maintenance and responsiveness. While some caregivers are described as wonderful and attentive, multiple reports highlight long wait times for assistance and a dated, poorly maintained physical environment.”
Quality Themes
Tap a score for detailsStrengths
- Kind and dedicated individual caregivers
- Helpful administrative staff
- Welcoming atmosphere
Concerns
- Slow response times to call lights and patient needs (mentioned by 2 reviewers)
- Dated, dirty, or poorly maintained facility and furniture (mentioned by 3 reviewers)
- Inconsistent or unprofessional administrative communication (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution
How They Respond to Reviews
Questions for Your Tour
- 1With 120 residents in the facility, what is your current process for monitoring and prioritizing call lights to ensure timely assistance?
- 2I noticed some areas of the facility appear to be in need of updates; do you have any upcoming renovation plans or a schedule for deep cleaning and furniture replacement?
- 3Given the recent focus on staffing levels, how do you ensure that individual caregivers have enough time to provide the personalized attention that your team is known for?
- 4Could you walk me through how your administrative team communicates updates or concerns to families to ensure we are always kept in the loop?
- 5What specific daily activities or social programs are available to help residents feel engaged and part of the community here?
- 6In the event of a medical emergency, what is your protocol for stabilizing a resident and how quickly is the family typically notified?
Personalized based on this facility's data
Key Review Excerpts
“The CNA’s are wonderful, Laura, Cats and Kathy have really taken care of my family member that is at Vista Manor.”
“My friend had to wait 3 hours for a nurse to come in after using the call button and yelling to take him to the bathroom after he had hip surgery.”
“As far as the Director of Admin which her name was "Keisha" was very unprofessional, seemed like "Keisha" is over-worked", communication was inconsistent, making it very difficult to discuss matter at hand regarding a patient.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
12
measures
1
measures
4
measures
Residents whose bladder or bowel control got worse
Residents with depression symptoms
Residents whose walking got worse
Residents vaccinated for pneumonia
Residents needing more daily help over time
Residents on antipsychotic medication
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Vista Manor has a concerning pattern of ongoing deficiencies across multiple care areas, with families filing five complaint-triggered reports. The facility repeatedly struggles with quality of care, resident rights protection, and medication management, with issues persisting from 2021 through 2024. While the facility corrects deficiencies when cited, the recurring problems in fundamental care areas suggest systemic challenges that warrant careful consideration before placement.
May 15, 2025Complaint3
Nutrition and Dietary Deficiencies
Dispose of garbage and refuse properly.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Resident Rights Deficiencies
Reasonably accommodate the needs and preferences of each resident.
Nov 5, 2024Complaint2
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Respond appropriately to all alleged violations.
May 16, 2024Routine7
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Resident Rights Deficiencies
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Feb 2, 2023Routine11
Smoke Deficiencies
Properly select, install, inspect, or maintain portable fire extinguishes.
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Quality of Life and Care Deficiencies
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Quality of Life and Care Deficiencies
Provide for the safe, appropriate administration of IV fluids for a resident when needed.
Nursing and Physician Services Deficiencies
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Resident Rights Deficiencies
Allow resident to participate in the development and implementation of his or her person-centered plan of care.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Mar 19, 2021Routine5
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Respond appropriately to all alleged violations.
Resident Rights Deficiencies
Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies
Provide for the safe, appropriate administration of IV fluids for a resident when needed.
Pharmacy Service Deficiencies
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Federal Penalties
Fine
Nov 5, 2024
$4,017
Fine
Nov 5, 2024
$9,318
Ownership & Operations
Who Operates This Facility
Vista Manor Healthcare and Rehabilitation Center
for profit
Ownership & Management
Owners
Vista Manor Holdco LLC
Owner · Organization
Fdz Consulting LLC
Owner (parent company) · Organization
Miller, Yocheved
Owner (parent company)
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
7 reviews from families & visitors
Medicare data downloads
Original nursing home datasets
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Safer Alternatives Nearby
Based on current clinical data, we identified 4 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.
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