Vista Grande Rehabilitation and Healthcare Center
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 90 Google reviews
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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Low overall rating (2/5 stars)
- Low staffing rating (1/5 stars)
- Above-median deficiencies (17 vs median 7)
Below average in CO · Below recommended RN staffing · Below chain average · $36,023 in fines
What this means for your family
Vista Grande is highly regarded for its clean environment and proactive staff who keep residents engaged. Families should feel confident in the facility's communication, but as with any nursing home, continue to maintain regular visits to stay involved in your loved one's daily care.
Google Reviews
Google Reviews
90 reviews on Google“Vista Grande Rehabilitation and Healthcare Center receives high praise for its clean, welcoming environment and attentive, professional staff. Families frequently highlight the facility's ability to keep residents active and engaged, noting that staff members are knowledgeable and communicative regarding care plans.”
Quality Themes
Tap a score for detailsStrengths
- Warm, attentive nursing staff
- Clean and well-maintained facility
- Active resident engagement and activities
- Effective communication with families
Rating Trends
Tap a year to see what changed
Distribution · 94 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1I noticed the facility is very responsive to online feedback; how do you incorporate that family input into your daily care planning?
- 2Given the current staffing ratings, could you walk me through how you ensure consistent, one-on-one attention for residents during peak hours?
- 3I see there have been some recent regulatory findings; what specific steps has the leadership team taken over the last year to improve those areas and ensure resident safety?
- 4With such a high volume of resident activities mentioned by families, how do you tailor these programs for residents who may have varying levels of mobility or cognitive ability?
- 5Could you explain your protocols for managing medical emergencies and how quickly a family is typically notified if a resident's health status changes?
- 6Since the facility maintains a very clean environment, what is your daily process for ensuring that high-traffic areas and individual rooms remain sanitized and comfortable?
Personalized based on this facility's data
Key Review Excerpts
“The entire team has gone the extra mile to make sure that it all went smoothly, and I was included in every decision and informed promptly of developments.”
“I liked how they kept the residents up and active, not just stuck laying in their rooms.”
“The CNA and Dietary Personnel (i think her name was Clara) were kind and patient with people living at Vista Grande. I also appreciated how well they knew the personalities and preferences of the friend I was visiting.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
12
measures
5
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose walking got worse
Residents on anti-anxiety or sleep medication
Residents on antipsychotic medication
Residents needing more daily help over time
Residents who were physically restrained
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Vista Grande has persistent safety concerns, with accident prevention deficiencies cited three times including in recent complaint investigations. The facility shows recurring problems with resident rights protections, infection control, and medication management across multiple surveys. Families have filed complaints that triggered inspections revealing issues with wound care and abuse reporting procedures. While all deficiencies show correction dates, the pattern of repeat violations in safety suggests ongoing monitoring challenges.
Apr 10, 2025Complaint1
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Mar 6, 2025Complaint3
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Respond appropriately to all alleged violations.
May 9, 2024Routine14
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Resident Rights Deficiencies
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Nursing and Physician Services Deficiencies
Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Rights Deficiencies
Ensure that residents are fully informed and understand their health status, care and treatments.
Resident Rights Deficiencies
Honor the resident's right to manage his or her financial affairs.
Resident Rights Deficiencies
Notify each resident of certain balances and convey resident funds upon discharge, eviction, or death.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
Quality of Life and Care Deficiencies
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Jan 23, 2020Routine6
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Administration Deficiencies
Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Resident Rights Deficiencies
Reasonably accommodate the needs and preferences of each resident.
Infection Control Deficiencies
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Nov 1, 2018Routine2
Smoke Deficiencies
Provide properly protected cooking facilities.
Smoke Deficiencies
Have a fire alarm with audible and visual signals that transmits the alarm automatically to notify emergency forces in event of fire.
Federal Penalties
Fine
Mar 6, 2025
$20,111
Fine
May 9, 2024
$15,912
State Inspection History
State Inspections
Source: CO Dept. of Public Health & Environment
May 27, 2025ComplaintCleanReport
No deficiencies found during this inspection.
Apr 10, 2025Complaint
A complaint survey, prompted by #CO39666 was conducted on 4/9/25 to 4/10/25. One deficiciency was cited. Based on record review and interviews, the facility failed to ensure residents received the necessary treatment and services according to professional standards of practice to prevent or heal pressure injuries for one (#1) of three residents reviewed for pressure injuries out of five sample residents.Specifically, the facility failed to implement interventions to prevent the development of a pressure injury for Resident #1.Findings include:I. Professional referenceAccording to the National Pressure Injury Advisory Panel, European Pressure Injury Advisory Panel and Pan Pacific Pressure Injury Alliance Prevention and Treatment of Pressure Injuries: Clinical Practice Guideline, third edition, Emily Haesler (Ed.), EPUAP/NPIAP/PPPIA: 2019, retrieved from https://www.internationalguideline.com on 4/17/25, "Category/Stage 1: Nonblanchable Erythema (discoloration of the skin that does not turn white when pressed, early sign of tissue damage) Intact skin with non blanchable redness of a localized area usually over a bony prominence. Darkly pigmented skin may not have visible blanching; its color may differ from the surrounding area. The area may be painful, firm, soft, warmer or cooler as compared to adjacent tissue. Category/Stage 1 may be difficult to detect in individuals with dark skin tones. May indicate ' at risk' individuals (a heralding sign of risk)."Category/Stage 2: Partial Thickness Skin Loss. Partial thickness loss of dermis presenting as a shallow open ulcer with a red pink wound bed, without slough. May also present as an intact or open/ruptured serum filled blister. Presents as a shiny or dry shallow ulcer without slough or bruising. The Category/Stage should not be used to describe skin tears, tape burns, perineal dermatitis, maceration or excoriation."Category/Stage 3: Full Thickness Skin Loss. Full thickness tissue loss. Subcutaneous fat may be visible, but bone, tendon or muscle are not exposed. Slough may be present but does not obscure the depth of tissue loss. May include undermining and tunneling. The depth of a Category/Stage3 pressure ul..
Apr 9, 2025ComplaintCleanReport
No deficiencies found during this inspection.
Apr 9, 2025ComplaintCleanReport
No deficiencies found during this inspection.
Mar 6, 2025Complaint
A survey prompted by #CO39593 was completed on 3/5/25 to 3/6/25. One deficiency was cited. Based on observations, record review and interviews, the facility failed to ensure residents received adequate supervision to prevent accidents for one (#2) of three residents reviewed for accidents out of three sample residents.Resident #2 admitted to the facility on 11/20/24 with a history of falls. Resident #2 sustained a fall on 11/21/24, 11/29/24, 1/4/25 and 1/23/25. After the resident sustained falls, the facility failed to implement timely interventions. On 1/23/25 the resident attempted to self transfer in the shower room where she fell and sustained a hip fracture. Review of Resident #1' s electronic medical record (EMR) identified the facility failed to implement timely and effective interventions and ensure environmental hazards did not contribute to Resident #1' s falls. Findings include:I. Facility policy and procedureThe Accidents and Incidents-Investigating and Reporting policy, revised July 2017, was provided by the nursing home administrator (NHA) on 3/6/25 at 6:02 p.m. The policy read in pertinent part, "All accidents or incidents involving residents, employees, visitors, vendors, occurring on premises shall be investigated and reported to the administrator.The policy identified the following steps that should be taken after the initial data was collected: "The nurse supervisor/charge nurse and or the department director or supervisor shall complete a report of incident /accident form and submit the original to the director of nursing (DON) services within 24 hours of the incident or accident. "The DON shall ensure that the administrator receives a copy of the incident/accident form on each occurrence."The incident/accident reports will be reviewed by the safety committee for trends related to the accident or safety hazards in the facility and to analyze any individual resident vulnerabilities."II. Resident #2A. Resident statusResident #2, age greater than 65, was admitted on 11/20/24. According to the March 2025 computerized physician' s orders (CPO), diagnoses included acute and chronic respiratory..
Mar 6, 2025Complaint
A survey prompted by Incident #39322 was conducted 3/5/25-3/6/25. Three deficiencies were cited. Based on observations, record review and interviews, the facility failed to ensure residents received adequate supervision to prevent accidents for one (#2) of three residents reviewed for accidents out of three sample residents.Resident #2 admitted to the facility on 11/20/24 with a history of falls. Resident #2 sustained a fall on 11/21/24, 11/29/24, 1/4/25 and 1/23/25. After the resident sustained falls, the facility failed to implement timely interventions. On 1/23/25 the resident attempted to self transfer in the shower room where she fell and sustained a hip fracture. Review of Resident #1' s electronic medical record (EMR) identified the facility failed to implement timely and effective interventions and ensure environmental hazards did not contribute to Resident #1' s falls. Findings include:I. Facility policy and procedureThe Accidents and Incidents-Investigating and Reporting policy, revised July 2017, was provided by the nursing home administrator (NHA) on 3/6/25 at 6:02 p.m. The policy read in pertinent par.. Based on record review and interviews, the facility failed to report all alleged violations involving abuse, neglect, exploitation or mistreatment, including injuries of unknown origin and misappropriation of resident property for one (#1) of two residents out of three sample residents. Specifically, the facility failed to timely report an injury of unknown origin for Resident #1 to the State Agency. Findings include: A. Facility policy and procedureThe Accidents and Incidents-Investigating and Reporting policy, revised July 2017, was provided by the nursing home administrator (NHA) on 3/6/25 at 6:02 p.m. The policy read in pertinent part, "All accidents or incidents involving residents, employees, visitors, vendors, occurring on premises shall be investigated and reported to the administrator."The nurse supervisor/charge nurse and or the department director or supervisor shall complete a report of incident /accident form and submit the original to the director of nursing services within 24 hours of the incident .. Based on record review and interviews, the facility failed to thoroughly investigate an allegation of abuse and neglect for one (#1) of one resident out of three sample residents. Specifically, the facility failed to complete a thorough investigation when Resident #1 sustained an injury of unknown origin. Findings include:I. Facility policy and procedureThe Accidents and Incidents-Investigating and Reporting policy, revised July 2017, was provided by the nursing home administrator (NHA) on 3/6/25 at 6:02 p.m. The policy read in pertinent part, "All accidents or incidents involving residents, employees, visitors, and vendors occurring on premises shall be investigated and reported to the administrator."The nurse supervisor/charge nurse and or the department director or supervisor shall promptly initiate a document investigation of the accident or incident."The policy identified the following data should be reported on a report of incident/accident form: "The date and the time the accident or incident took place; the nature of the injur..
Jul 30, 2024Follow-upCleanReport
No deficiencies found during this inspection.
Jul 2, 2024Follow-upCleanReport
No deficiencies found during this inspection.
Ownership & Operations
Who Operates This Facility
Vista Grande Rehabilitation and Healthcare Center
for profit
Chain Affiliation
Centennial Healthcare
8 facilities nationwide
Chain avg rating: 2.8/5 · Rank 4 of 8
Ownership & Management
Owners
Centennial I Tbd Holdco LLC
Owner (parent company) · Organization
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
90 reviews from families & visitors
Official Website
Visit vistagranderhc.com
Medicare data downloads
Original nursing home datasets
CO CDPHE — View Official Record
Public-record source of inspection history and licensure data shown on this page
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