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Nursing HomeMedicaid Top Rated

Vineyard Hills Health Center

Strong Medicare quality ratings; families often praise compassionate and professional nursing and therapy staff. Still worth an in-person visit.

290 Heather Court, Templeton, CA 9346599 bedsLicensed & Active
5/5
Medicare
Inspection
Quality
Staffing
Google rating
3.1/5

based on 16 Google reviews

5
4
3
2
1
Vineyard Hills Health Center Nursing Home in Templeton, CA — Street View
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What this means for your family

This facility offers highly professional therapy and clean environments for some residents. However, you must closely monitor response times to call lights and medication schedules, as multiple families have reported significant delays and inadequate staffing during evening hours.

Google Reviews

Google Reviews

16 reviews on Google
Families should approach this facility with caution due to significant reports of slow response times to call lights and issues with medication delays. While some long-term residents and rehab patients have received compassionate care and professional therapy, multiple reviewers highlight critical failures in staffing responsiveness and evening care.

Quality Themes

Tap a score for details
Food1.0Staff3.0Clean5.0Activities5.0Meds1.0MemoryN/AComms1.0ValueN/A

Strengths

  • Compassionate and professional nursing and therapy staff
  • Clean and well-maintained facility
  • Engaging rehabilitation and activity programs

Concerns

  • Slow response times to call lights and requests (mentioned by 3 reviewers)
  • Inadequate staffing or lack of care during evening/off-hours (mentioned by 2 reviewers)
  • Delays in medication administration (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

2341.0'15(1)5.01.0'18(1)3.52.6'22(5)5.01.0'24(2)5.0'26(1)

Distribution · 16 analyzed

5
8
4
0
3
0
2
1
1
7

How They Respond to Reviews

0%response rate

Questions for Your Tour

  • 1I've heard wonderful things about your therapy and nursing teams; how do you ensure that same level of professional care is maintained during the evening and overnight shifts?
  • 2With your high CMS inspection rating, what specific protocols do you have in place to ensure medication is administered accurately and on schedule?
  • 3How does the nursing team manage call lights during busier periods to ensure residents receive timely assistance with their requests?
  • 4Could you tell me more about the daily activity programs and how you keep residents engaged with the community?
  • 5What is the process for communicating important health updates or changes in care status to family members?
  • 6How would you describe the dining experience here, and are there opportunities for residents to have input on their meal options?

Personalized based on this facility's data


Key Review Excerpts

My mom has been there for five years. She has received the best care we could ask for.

Long-term resident's family · 2023★★★★★

The entire staff, CNA’s, Nurses, PT, OT and Social Worker, were so professional and sensitive to my dad’s needs.

Rehab patient's family · 2023★★★★★

Takes 15 minutes response on call button. Never returning. They cheap out on evening.

Resident · 2024☆☆☆☆
Source: 16 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.33hrs
44%
Registered nurses for medical care
Total Nursing
4.85hrs
OK
All nurses + aides combined
Staff Turnover
47%
Lower is better (< 30% = good)
RN Turnover
20%
Lower is better (< 30% = good)

RN hours are below the national benchmark. RNs handle complex medical needs and medication, so ask about coverage during your visit.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
5/ 5
Better Than Avg

8

measures

Worse Than Avg

1

measures

Mixed Results

8

measures

Long-Stay Residents
💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility39.1%
Worse than Avg
Here
39.1%
US
19.5%
CA
13.7%
San luis obispo
22.8%
🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility7.6%
Mixed vs Avgs
Here
7.6%
US
19.4%
CA
10.7%
San luis obispo
5.2%
😔

Residents with depression symptoms

↓ Lower is better
This Facility2.9%
Mixed vs Avgs
Here
2.9%
US
12.1%
CA
7.0%
San luis obispo
0.6%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility5.6%
Better than Avg
Here
5.6%
US
14.4%
CA
10.4%
San luis obispo
5.8%
🚶

Residents whose walking got worse

↓ Lower is better
This Facility8.5%
Mixed vs Avgs
Here
8.5%
US
15.3%
CA
10.5%
San luis obispo
7.5%
💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility100.0%
Better than Avg
Here
100.0%
US
93.4%
CA
98.6%
San luis obispo
99.9%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility100.0%
Better than Avg
Here
100.0%
US
79.8%
CA
93.2%
San luis obispo
99.9%
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility99.8%
Mixed vs Avgs
Here
99.8%
US
81.8%
CA
94.2%
San luis obispo
100.0%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility1.2%
Mixed vs Avgs
Here
1.2%
US
1.6%
CA
1.5%
San luis obispo
1.0%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

6deficiencies
Well below state avg (15.4)
1 complaint-triggered

This facility shows a concerning pattern of recurring issues across multiple areas, with 26 deficiencies found over four surveys and one complaint filed by families regarding nursing care competency. The most persistent problems involve nutrition and meal planning, medication management, and fire safety systems, with nutrition issues appearing in three separate surveys from 2021 to 2025. While all deficiencies have been reportedly corrected, the repeated violations in core care areas suggest potential ongoing challenges with maintaining consistent standards.

Jun 27, 2025Routine
7
0803Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

0761Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0802Potential for harm · IsolatedCorrected

Nutrition and Dietary Deficiencies

Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.

0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0908Potential for harm · IsolatedCorrected

Environmental Deficiencies

Keep all essential equipment working safely.

0947Potential for harm · IsolatedCorrected

Nursing and Physician Services Deficiencies

Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.

0161Potential for harm · IsolatedCorrected

Construction Deficiencies

Use approved construction type or materials.

Jun 6, 2024Routine
10
0918Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have generator or other power source capable of supplying service within 10 seconds.

0644Potential for harm · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

0756Potential for harm · PatternCorrected

Pharmacy Service Deficiencies

Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

0758Potential for harm · PatternCorrected

Pharmacy Service Deficiencies

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

0880Potential for harm · PatternCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0623Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

0645Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

PASARR screening for Mental disorders or Intellectual Disabilities

0363Potential for harm · IsolatedCorrected

Smoke Deficiencies

Install corridor and hallway doors that block smoke.

0919Potential for harm · IsolatedCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Meet requirements for the use of electrical equipment.

0920Potential for harm · IsolatedCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure proper usage of power strips and extension cords.

Dec 13, 2023Complaint
1
0726Potential for harm · IsolatedCorrected

Nursing and Physician Services Deficiencies

Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.

Jun 10, 2021Routine
8
0812Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0803Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

0343Potential for harm · Isolated

Smoke Deficiencies

Have a fire alarm with audible and visual signals that transmits the alarm automatically to notify emergency forces in event of fire.

0908Potential for harm · IsolatedCorrected

Environmental Deficiencies

Keep all essential equipment working safely.

0353Potential for harm · IsolatedCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0321Potential for harm · IsolatedCorrected

Smoke Deficiencies

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

0324Potential for harm · IsolatedCorrected

Smoke Deficiencies

Provide properly protected cooking facilities.

0341Potential for harm · IsolatedCorrected

Smoke Deficiencies

Install a fire alarm system that can be heard throughout the facility.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Vineyard Hills Health Center

Organization Type

for profit

Chain Affiliation

Chain Name

Compass Health, INC.

Chain Size

7 facilities nationwide

Chain avg rating: 5.0/5 · Rank 7 of 7 (Worst) (Best)

Ownership & Management

Owners

Coastal LLC

Owner · Organization

Compass Health INC

Owner · Organization

Compass Holdings INC

Owner (parent company) · Organization

Gerrish, Nancy

Owner (parent company)

Gerrish, William

Owner (parent company)

Hamilton, Amy

Owner (parent company)

Hodge, Timothy

Owner (parent company)

Mcmullen, Juanita

Owner (parent company)

Moya, Marie

Owner (parent company)

Smith, Darren

Owner (parent company)

Woolpert, Marcy

Owner (parent company)

Woolpert, Mark

Owner (parent company)

Woolpert, Patricia

Owner (parent company)

Key personnel

Smith, DarrenOfficer / DirectorHodge, TimothyOfficer / DirectorMoya, MarieOfficer / DirectorSmith, DarrenOfficer / DirectorWoolpert, PatrickOfficer / Director
Source: Medicare provider data

Contact

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References & Resources

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