Villas at Green Valley, Villa H
Families consistently rate this highly — reviewers highlight compassionate and caring staff. Schedule a visit to confirm the fit.
based on 43 Google reviews
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What this means for your family
The Villas at Green Valley offers a beautiful environment and a staff that is widely recognized for its compassion, especially in memory care and hospice situations. However, because there are recurring, specific concerns regarding medication administration and staff training, you should prioritize asking for recent medication logs and observing staff-resident interactions during unannounced visits.
Google Reviews
Google Reviews
43 reviews on Google“Families considering The Villas at Green Valley will find a beautiful, well-maintained property with a highly praised staff that many describe as compassionate and professional. While many reviewers highlight the excellence of their memory care and community programs, there are serious, isolated allegations regarding medication management and neglect that should be investigated during your visit.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and caring staff
- Beautiful and well-maintained campus
- Exceptional memory care programs
- Welcoming community atmosphere
Concerns
- Inconsistent medication management (mentioned by 2 reviewers)
- Allegations of neglect and lack of supervision (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 30 analyzed
How They Respond to Reviews
This facility rarely responds to reviews.
Questions for Your Tour
- 1We've heard such wonderful things about the compassionate staff and the beautiful campus here; could you tell us more about how the community atmosphere is maintained?
- 2What specific protocols do you have in place to ensure medication is administered accurately and on schedule for every resident?
- 3Could you walk us through your process for monitoring residents and ensuring they are supervised and safe throughout the day and night?
- 4For a resident needing extra support, what does a typical day of activities and social engagement look like here at Villa H?
- 5In the event of a medical emergency after hours, what is the immediate procedure for contacting doctors and notifying the family?
- 6Since we are interested in the memory care programs, how do you tailor the specialized programming to meet the unique needs of each individual resident?
Personalized based on this facility's data
Key Review Excerpts
“The staff were so incredible to us and to my grandmother. It was obvious that the staff here genuinely care. I noticed little things that they did to comfort her when they and how kindly they spoke to her.”
“This Christmas I had the pleasure of adopting a senior and I had a great time doing so. Tiffany made the process seamless and fun.”
“I witnessed them asking the residents to tell them what room they were in to dispense medicine. Also saw many times medication delivered”
State Inspection History
State Inspections
Source: AZ State Licensing Agency
Mar 13, 2026RoutineCleanReport
No deficiencies were found during the on-site compliance inspection conducted on March 13, 2026.
Aug 13, 2024RoutineCleanReport
No deficiencies were found during the on-site compliance inspection conducted on August 16, 2024.
Aug 23, 2023ComplaintCleanReport
An on-site investigation of complaint AZ00199665 was conducted on August 23, 2023 and no deficiencies were cited .
Aug 3, 2023Routine
The following deficiencies were found during the on-site compliance inspection conducted on August 3, 2023:
Based on record review, documentation review, and interview, the manager failed to ensure a policy and procedure was implemented to protect the health and safety of a resident that covered cardiopulmonary resuscitation training for applicable employees including the method and content of cardiopulmonary resuscitation (CPR) training, which includes a demonstration of the employee's ability to perform cardiopulmonary resuscitation, for one of four personnel members sampled. Findings include: 1. A review of E4's personnel record revealed an "American Health Care Academy CPR/(AED): Adult, Child & Infant + Standard First Aid (BLS)"card. The card indicated a completion date of 11/23/2022 and was "Valid Until 11/23/2024." Evidence of documentation of valid cardiopulmonary resuscitation (CPR) training which included a demonstration of the ability to perform CPR was not available for review. 2. An on-line search of American Health Care Academy revealed this is an on-line course which did not include a demonstration of the ability to perform cardiopulmonary resuscitation. 3. In an interview, E2 acknowledged E4's personnel record did not current documentation of cardiopulmonary resuscitation (CPR) training which included demonstration of ability to perform CPR.
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References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
43 reviews from families & visitors
Medicare data downloads
Original nursing home datasets
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