Village Health & Rehabilitation
Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.
based on 40 Google reviews

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What this means for your family
This facility shows a pattern of inconsistent care quality; while some families report excellent rehab outcomes, others have documented serious concerns regarding neglect and responsiveness. If you choose this facility, we strongly recommend frequent, unannounced visits and active involvement in your loved one's daily care to ensure their needs are met.
Google Reviews
Google Reviews
40 reviews on Google“The Village Health & Rehabilitation receives highly polarized feedback, with some families praising the compassionate care and effective rehab teams, while others report severe neglect and staffing issues. Common criticisms focus on poor food quality, slow response times to call lights, and inconsistent communication from nursing staff. Prospective families should be aware of these significant discrepancies in patient experiences.”
Quality Themes
Tap a score for detailsStrengths
- Attentive and professional rehab therapy teams
- Compassionate and friendly nursing staff
- Strong communication from leadership for some families
Concerns
- Neglect and slow response to call lights (mentioned by 6 reviewers)
- Poor quality and inadequate nutrition of food (mentioned by 5 reviewers)
- Inconsistent or poor communication from staff (mentioned by 3 reviewers)
- Medication management issues (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 41 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1I noticed your leadership team is very active in responding to feedback online; how do you use that family input to make ongoing improvements to daily operations?
- 2Given that some families have expressed concerns regarding response times, could you walk me through the current process for how staff are alerted when a resident uses their call light?
- 3With the recent focus on nutrition and dining experiences, what steps are you taking to ensure that meals are both appetizing and meet the specific dietary needs of your residents?
- 4Since medication management is a critical part of care, what protocols do you have in place to ensure accuracy and consistency for residents with complex medication schedules?
- 5I see your rehab team is highly regarded; how do they coordinate with the nursing staff to ensure a resident's progress is maintained throughout the rest of their day?
- 6What does a typical social or activity-based day look like for a resident here, and how do you encourage participation for those who might be more reserved?
Personalized based on this facility's data
Key Review Excerpts
“My best friend is here for rehab. This place needs to be shut down. Not only does she not get her meds on time which can kill her, she is ignored when she needs help (she cant walk unassisted) and verbally assaulted by staff.”
“This amazing establishment took excellent care of our 94-year-old mom recently as she recovered from a broken femur. We can’t thank them enough. The staff was incredibly attentive.”
“Village rehab staff doesn't acknowledge their call lights they ignore and neglect patients for hours and leave them in their own excrement. No bathing. Elder abuse.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Total nursing hours are below minimum, though RN coverage is adequate. This may mean fewer aides for daily tasks like bathing and mobility.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
12
measures
2
measures
3
measures
Residents whose walking got worse
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on antipsychotic medication
Residents needing more daily help over time
Residents vaccinated for the flu
Residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Village Health & Rehabilitation shows concerning patterns with 15 complaint-triggered deficiencies where families reported problems, indicating ongoing issues with protection from abuse and neglect, care planning, and safety hazards. The facility has repeatedly struggled with preventing accidents, reporting suspected abuse properly, and developing timely care plans across multiple surveys from 2023 to 2025. While all violations show correction dates, the recurring nature of these serious problems suggests systemic challenges in maintaining consistent quality care standards.
Nov 19, 2025Complaint1
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Aug 28, 2025Complaint3
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Resident Rights Deficiencies
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Aug 28, 2025Routine10
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Gas, Vacuum, and Electrical Systems Deficiencies
Meet requirements for the installation and maintenance of electrical systems.
Nursing and Physician Services Deficiencies
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Nutrition and Dietary Deficiencies
Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.
Egress Deficiencies
Install emergency lighting that can last at least 1 1/2 hours.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Gas, Vacuum, and Electrical Systems Deficiencies
Have power receptacles that are properly grounded.
Apr 3, 2025Complaint1
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Nov 21, 2024Complaint4
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Pharmacy Service Deficiencies
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Aug 1, 2024Routine11
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Resident Assessment and Care Planning Deficiencies
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Quality of Life and Care Deficiencies
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Quality of Life and Care Deficiencies
Ensure each resident must receive and the facility must provide necessary behavioral health care and services.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Smoke Deficiencies
Properly select, install, inspect, or maintain portable fire extinguishes.
Federal Penalties
Fine
Aug 28, 2025
$11,190
Fine
Aug 1, 2024
$16,656
Ownership & Operations
Who Operates This Facility
Village Health & Rehabilitation
for profit
Chain Affiliation
The Goodman Group
10 facilities nationwide
Chain avg rating: 3.0/5 · Rank 5 of 10
Ownership & Management
Owners
Community Nursing, INC
Owner · Organization
John B. Goodman 2006 Irrv Grantor Tr
Owner · Organization
South Dakota Trust Company, LLC
Owner · Organization
Benson, Randall
Owner
Salmen, Thomas
Owner
Weichert, James
Owner
Wilson, Mark
Owner
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
40 reviews from families & visitors
Official Website
Visit villagehealthandrehab.com
Medicare data downloads
Original nursing home datasets
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