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Nursing HomeMedicaid

Village Care and Rehabilitation Center, the

Strong Medicare quality ratings; families often praise visually appealing, well-maintained facility. Still worth an in-person visit.

9221 Wadsworth Pkwy, Kings Mill · Westminster, CO 8002160 bedsLicensed & Active
Source: CO CDPHE — view official record
4/5
Medicare
Inspection
Quality
Staffing
Google rating
2.7/5

based on 7 Google reviews

5
4
3
2
1
Village Care and Rehabilitation Center, the Nursing Home in Westminster, CO — Street View
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What this means for your family

This facility has received extremely serious allegations regarding medical neglect and hygiene in recent months. Families should exercise extreme caution and conduct thorough, unannounced visits to verify the quality of care and staff attentiveness before considering this location.

Google Reviews

Google Reviews

7 reviews on Google
Reviews for Village Care and Rehabilitation Center are polarized, with recent feedback highlighting severe concerns regarding medical neglect and staff incompetence. While some reviewers praise the facility's appearance and staff responsiveness, others report critical failures in hygiene and medication management.

Quality Themes

Tap a score for details
Food10.0Staff3.0Clean2.0ActivitiesN/AMeds1.0MemoryN/AComms4.0ValueN/A

Strengths

  • Visually appealing, well-maintained facility
  • Responsive communication for some families
  • Appealing food presentation

Concerns

  • Neglect of basic hygiene and medical needs (mentioned by 2 reviewers)
  • Incompetent or unresponsive nursing staff (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

2345.02020(1)3.02023(2)3.02024(2)1.02025(2)

Distribution · 7 analyzed

5
3
4
0
3
0
2
0
1
4

How They Respond to Reviews

71%response rate

This facility actively engages with reviewer feedback.

Questions for Your Tour

  • 1The facility looks very well-maintained and visually appealing; what specific steps do you take daily to ensure the resident rooms and common areas stay consistently clean?
  • 2I noticed the food presentation is a highlight here; could you tell me more about how much input residents have in their meal choices and nutrition?
  • 3How does the nursing team manage medication schedules and ensure that every dose is tracked accurately for each resident?
  • 4What is the protocol for communicating important medical updates or changes in condition to family members to ensure we are always in the loop?
  • 5In the event of a medical emergency during the night or over the weekend, how is the nursing staff structured to respond immediately?
  • 6What kind of daily activities or social outings are planned to help residents stay engaged and connected with one another?

Personalized based on this facility's data


Key Review Excerpts

My mom was left in dirty briefs for hours and is diabetic and never had her blood sugar checked, or insulin given properly.

Long-term resident's family · 2025☆☆☆☆

My loved one died at the hands of the incompetent nursing staff at this place.

Long-term resident's family · 2025☆☆☆☆

All workers are doing amazing things for their residents! Food is really delicious and plates are always served pretty!

Family member · 2024★★★★★
Source: 7 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.87hrs
OK
Registered nurses for medical care
Total Nursing
4.37hrs
OK
All nurses + aides combined
Staff Turnover
51%
Lower is better (< 30% = good)
RN Turnover
46%
Lower is better (< 30% = good)

This facility meets the national staffing benchmarks. Higher staffing is linked to fewer falls and better day-to-day care.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
3/ 5
Better Than Avg

4

measures

Worse Than Avg

11

measures

Mixed Results

2

measures

Long-Stay Residents
🚶

Residents whose walking got worse

↓ Lower is better
This Facility35.1%
Worse than Avg
Here
35.1%
US
15.3%
CO
14.4%
Jefferson
12.9%
🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility29.7%
Worse than Avg
Here
29.7%
US
14.4%
CO
13.8%
Jefferson
11.7%
💊

Residents on antipsychotic medication

↓ Lower is better
This Facility4.9%
Better than Avg
Here
4.9%
US
15.4%
CO
20.0%
Jefferson
19.5%
😔

Residents with depression symptoms

↓ Lower is better
This Facility0.0%
Better than Avg
Here
0.0%
US
12.1%
CO
8.5%
Jefferson
5.6%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility26.3%
Worse than Avg
Here
26.3%
US
19.4%
CO
21.7%
Jefferson
16.3%
💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility11.9%
Mixed vs Avgs
Here
11.9%
US
19.5%
CO
11.3%
Jefferson
20.1%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility60.2%
Worse than Avg
Here
60.2%
US
79.7%
CO
75.6%
Jefferson
73.6%
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility66.4%
Worse than Avg
Here
66.4%
US
81.8%
CO
76.3%
Jefferson
74.6%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility2.6%
Worse than Avg
Here
2.6%
US
1.6%
CO
1.5%
Jefferson
2.0%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

3deficiencies
Well below state avg (8.8)
3 complaint-triggered

Families have filed complaints leading to deficiencies in safety supervision and resident notifications, indicating ongoing concerns. The facility shows recurring issues with care planning, infection control, and daily care assistance across multiple surveys from 2019 to 2024. While all deficiencies have been corrected according to provider reports, the pattern of repeat problems in core care areas and family complaints suggests potential quality concerns worth investigating during a visit.

Dec 19, 2024Routine
3
0880Potential for harm · PatternCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0679Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide activities to meet all resident's needs.

0760Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure that residents are free from significant medication errors.

Oct 8, 2024Complaint
1
0689Actual harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Jun 21, 2023Routine
4
0656Potential for harm · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0880Potential for harm · PatternCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0677Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide care and assistance to perform activities of daily living for any resident who is unable.

0697Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe, appropriate pain management for a resident who requires such services.

Jun 21, 2023Complaint
2
0580Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

0842Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Aug 29, 2019Routine
5
0812Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0920Potential for harm · PatternCorrected

Environmental Deficiencies

Provide at least one room set aside to use as a resident dining room and for activities, that is a good size, with good lighting, air flow and furniture.

0947Potential for harm · PatternCorrected

Nursing and Physician Services Deficiencies

Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.

0656Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0638Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Assure that each resident’s assessment is updated at least once every 3 months.

State Inspection History

State Inspections

Source: CO Dept. of Public Health & Environment

10total
2deficiencies
Mar 4, 2025Complaint
CleanReport

No deficiencies found during this inspection.

Feb 10, 2025Follow-up
CleanReport

No deficiencies found during this inspection.

Jan 30, 2025Follow-up
CleanReport

No deficiencies found during this inspection.

Jan 8, 2025Routine
N/A0000 & 0345

Based on observation, it was determined that the facility failed to maintain the fire alarm system components and devices in accordance with Life Safety Code Section 9.6 and NFPA 72.This was evidenced by the following:1. The Main Fire Alarm Control Panel displays a "Trouble" condition.NFPA 101, Section 9.6.1.5* To ensure operational integrity, the fire alarm system shall have an approved maintenance and testing program complying with the applicable requirements of NFPA 70, National Electrical Code, and NFPA 72, National Fire Alarm and Signaling Code.NFPA 72, 14.2.1.1.2 Inspection, testing, and maintenance programs shall verify the correct operation of the system.NFPA 72, 14.2.1.2.2 System defects and malfunctions shall be corrected.Failure to maintain the fire alarm system can harm all occupants, staff, and visitors if a fire is not located immediately.This deficiency was discussed during the exit conference. It was also discussed that the facilty is in the process to replace their fire alarm system and have submitted plans to the state. Annual fire alarm inspection report indicates that the FACP is operational at the time of this survey. INITIAL COMMENTS (ID Prefix Tag #K000) are informational only and represent the facility' s general characteristics.This survey was conducted in accordance with the Federal Register at Section 42 CFR 483.70(a).This survey was conducted on January 8, 2025, for compliance with the National Fire Protection Association (NFPA 101) Life Safety Code (2012) Chapter 19, "Existing Health Care Occupancies."This structure is a one (1) story, Type V (111) wood frame construction with no basement. The facility was constructed in 1992. The facility is licensed for 60 beds, and the census on the survey date was 56.The facility is fully sprinkled and protected by National Fire Protection Association (NFPA) 13 automatic wet-pipe and anti-freeze fire sprinkler systems. The anti-freeze fire sprinkler system protects the drive-thru canopy. The survey results were discussed with the Maintenance Director and the Facility Administrator during the exit conference.

Dec 19, 2024Complaint
N/A0000, 0679, 0760 and 1 more

A recertification survey with complaint #CO38606 was conducted 12/16/24 to 12/19/24. Three deficiencies were cited. An Emergency Preparedness survey was conducted from 12/16/24 to 12/19/24. No deficiencies were cited. Based on observations and interviews, the facility failed to maintain an infection control program designed to provide a safe and sanitary environment to prevent the development and transmission of disease and infection.Specifically, the facility failed to ensure glucometers were sanitized appropriately.Findings include:I. Professional referenceThe Centers for Disease Control and Prevention (CDC). Considerations for Blood Glucose Monitoring and Insulin Administration (2024), was retrieved on 12/18/24 from https://www.cdc.gov/injection-safety/hcp/infection-control/ index.html#:~:text=Unsafe%20practices%20during%20assisted%20monitoring,for%20more%20than%20one%20person. It read in pertinent part,"Clean and disinfect blood glucose meters after every use, per the manufacturer' s instructions... Based on observations, record review and interviews, the facility failed to implement an activities program that met the interests of and supported the physical, mental, and psychosocial well-being of each resident for one (#32) of two residents reviewed for activities out of 29 sample residents.Specifically, the facility failed to invite Resident #32 to group activities and meet the socialization needs for the resident. Findings include:I. Resident #32A. Resident status Resident #32, age 77, was admitted on 10/3/24. According to the December 2024 computerized physician orders (CPO), diagnoses included pneumonia (lung infection), pulmonary emboli (blood clots in the lungs) and type 2 diabetes (high blood sugar). The 11/6/24 minimum data set (MDS) assessment revealed the resident had moderate cognitive i.. Based on record review and interviews, the facility failed to ensure two (#42 and #45) of two residents out of 29 sample residents were free of significant medication errors. Specifically, the facility failed to:-Ensure Resident #45 was administered his schizoaffective disorder medication per the physician orders; and,-Ensure Resident #42 was administered his diabetes medication per the physician orders.Findings include:I. Professional reference According to the Trihexyphenidyl dosing instructions, retrieved on 12/30/24 from https://www.goodrx.com/trihexyphenidyl/what-is#dosage, "Trihexyphenidyl is an anticholinergic medication that blocks acetylcholine, a chemical that affects movement. It is used to help with tremors in adults with Parkinson' s dis..

Dec 4, 2024Complaint
CleanReport

No deficiencies found during this inspection.

Dec 4, 2024Complaint
CleanReport

No deficiencies found during this inspection.

Oct 8, 2024Complaint
CleanReport

No deficiencies found during this inspection.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Village Care and Rehabilitation Center, the

Organization Type

nonprofit

Chain Affiliation

Chain Name

Covenant Living

Chain Size

15 facilities nationwide

Chain avg rating: 4.3/5 · Rank 10 of 15

Ownership & Management

Owners

Covenant Living Communities & Services

Owner · Organization

100%

Key personnel

Cunliffe, TerriW-2 Managing EmployeeHolt, JodyW-2 Managing EmployeeBentley, SarahOfficer / DirectorChristensen, PamelaOfficer / DirectorDavis, KaraOfficer / Director
Source: Medicare provider data

Contact

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References & Resources

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