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Nursing Home Top Rated

Village at Penn State, the

Strong Medicare quality ratings; families often praise friendly and welcoming staff. Still worth an in-person visit.

260 Lion's Hill Road, State College, PA 1680336 bedsLicensed & Active
5/5
Medicare
Inspection
Quality
Staffing
Google rating
4.5/5

based on 52 Google reviews

5
4
3
2
1
Village at Penn State,  the Nursing Home in State College, PA — Street View
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What this means for your family

The Village at Penn State offers a vibrant community life with excellent dining and transportation, making it a strong choice for independent living. However, families should be aware of potential communication gaps with administration and should ask for clear points of contact to ensure their needs are addressed promptly.

Google Reviews

Google Reviews

52 reviews on Google
The Village at Penn State is generally viewed as a welcoming senior living community with an active social environment and helpful staff. While residents and visitors praise the dining, activities, and overall atmosphere, some feedback highlights concerns regarding administrative communication and maintenance staffing levels.

Quality Themes

Tap a score for details
Food9.0Staff8.0Clean9.0Activities9.0MedsN/AMemoryN/AComms3.0ValueN/A

Strengths

  • Friendly and welcoming staff
  • Engaging activities and community events
  • High-quality dining options
  • Convenient transportation services

Concerns

  • Poor communication between administration and residents/families (mentioned by 2 reviewers)
  • Maintenance department appears understaffed (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

234'16(1)'18(5)'20(3)'22(4)'24(5)'26(3)

Distribution · 57 analyzed

5
44
4
8
3
2
2
0
1
3

How They Respond to Reviews

10%response rate

This facility rarely responds to reviews.

Questions for Your Tour

  • 1With such a high staffing rating, how do you ensure the team stays connected with families regarding daily updates and care changes?
  • 2We love hearing about the engaging community events mentioned by others; could you walk us through what a typical week of activities looks like for the residents?
  • 3The dining options here seem to be a highlight; how much input do residents have in the daily meal planning?
  • 4In the event of a medical emergency after hours, what is the specific protocol for notifying the family and coordinating with doctors?
  • 5How does the facility manage maintenance and room upkeep to ensure everything stays in top shape for the residents?
  • 6It's great to see such a high overall CMS rating; how does the team work together to maintain that level of excellence in care?

Personalized based on this facility's data


Key Review Excerpts

You don't need it, until you do, and then you find kind and professional nurses and medical staff to get you back to normal again.

Rehab patient · 2022★★★★★

The residents here at the Village are all very friendly and professionally experienced in many areas. Communication between administration and residents is poor, maintenance appears to be understaffed.

Long-term resident's family · 2019★★★☆☆

We absolutely LOVE it here! The interesting and fun people, the fabulous food, the great activities, and handy transportation service all make for a wonderful life.

Long-term resident · 2019★★★★★
Source: 52 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.97hrs
OK
Registered nurses for medical care
Total Nursing
5.06hrs
OK
All nurses + aides combined
Staff Turnover
24%
Lower is better (< 30% = good)
RN Turnover
14%
Lower is better (< 30% = good)

This facility meets the national staffing benchmarks. Higher staffing is linked to fewer falls and better day-to-day care.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
2/ 5
Better Than Avg

8

measures

Worse Than Avg

9

measures

Long-Stay Residents
🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility32.7%
Worse than Avg
Here
32.7%
US
14.4%
PA
17.5%
Centre
21.9%
🚶

Residents whose walking got worse

↓ Lower is better
This Facility31.8%
Worse than Avg
Here
31.8%
US
15.3%
PA
18.4%
Centre
21.9%
💊

Residents on antipsychotic medication

↓ Lower is better
This Facility7.0%
Better than Avg
Here
7.0%
US
15.5%
PA
17.7%
Centre
23.3%
🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility35.8%
Worse than Avg
Here
35.8%
US
19.4%
PA
26.0%
Centre
26.8%
😔

Residents with depression symptoms

↓ Lower is better
This Facility0.9%
Better than Avg
Here
0.9%
US
12.1%
PA
8.3%
Centre
13.5%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility7.5%
Better than Avg
Here
7.5%
US
19.5%
PA
19.9%
Centre
18.0%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility52.9%
Worse than Avg
Here
52.9%
US
79.8%
PA
68.7%
Centre
77.2%
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility62.5%
Worse than Avg
Here
62.5%
US
81.8%
PA
69.2%
Centre
78.3%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility0.0%
Better than Avg
Here
0.0%
US
1.6%
PA
1.4%
Centre
1.7%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

4deficiencies
Well below state avg (10.1)

This facility has 33 deficiencies across 3 surveys with no complaints filed by families, indicating issues were identified through routine inspections rather than resident concerns. The most recurring problems involve fire safety systems, medication management, and resident rights issues. While all deficiencies show correction dates, some areas like fire safety and resident medication rights have repeated across multiple surveys, suggesting ongoing challenges in these areas.

Jun 6, 2025Routine
12
0812Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0697Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Provide safe, appropriate pain management for a resident who requires such services.

0007Potential for harm · PatternCorrected

Emergency Preparedness Deficiencies

Address patient/client population and determine types of services needed.

0321Potential for harm · PatternCorrected

Smoke Deficiencies

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

0351Potential for harm · PatternCorrected

Smoke Deficiencies

Install an approved automatic sprinkler system.

0353Potential for harm · PatternCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0363Potential for harm · PatternCorrected

Smoke Deficiencies

Install corridor and hallway doors that block smoke.

0374Potential for harm · PatternCorrected

Smoke Deficiencies

Install smoke barrier doors that can resist smoke for at least 20 minutes.

0761Potential for harm · PatternCorrected

Miscellaneous Deficiencies

To conduct inspection, testing and maintenance of fire doors by qualified individuals.

0914Potential for harm · PatternCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.

0554Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Allow residents to self-administer drugs if determined clinically appropriate.

0689Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Jul 19, 2024Routine
6
0812Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0321Potential for harm · PatternCorrected

Smoke Deficiencies

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

0363Potential for harm · PatternCorrected

Smoke Deficiencies

Install corridor and hallway doors that block smoke.

0600Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

0758Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

0911Minimal · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Meet requirements for the installation and maintenance of electrical systems.

Aug 11, 2023Routine
15
0625Potential for harm · PatternCorrected

Resident Rights Deficiencies

Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.

0688Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

0689Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0700Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.

0880Potential for harm · PatternCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0554Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Allow residents to self-administer drugs if determined clinically appropriate.

0582Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.

0684Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

0730Potential for harm · IsolatedCorrected

Nursing and Physician Services Deficiencies

Observe each nurse aide's job performance and give regular training.

0740Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure each resident must receive and the facility must provide necessary behavioral health care and services.

0756Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

0758Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

0790Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide routine and 24-hour emergency dental care for each resident.

0883Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Develop and implement policies and procedures for flu and pneumonia vaccinations.

0623Minimal · PatternCorrected

Resident Rights Deficiencies

Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Village at Penn State, the

Organization Type

nonprofit

Ownership & Management

Owners

Liberty Lutheran Services

Owner · Organization

100%

Key personnel

First Citizens Community Bank5% or Greater Mortgage InterestBortz, BeverlyOfficer / DirectorDucato, FrankOfficer / DirectorHill, NikkiOfficer / DirectorHopke, FredOfficer / Director
Source: Medicare provider data

Contact

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References & Resources

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