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Public Google reviewers rate this highly and often mention compassionate and attentive staff. Schedule a visit to confirm the fit.
based on 89 Google reviews
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Public Google reviewers rate Village at Ocotillo, the highly. Reviewers highlight: compassionate and attentive staff, high-quality dining and food variety. Reviewer identity is not verified, and online reviews may not capture everything. Schedule a visit to assess the fit directly.
The Village at Ocotillo is highly regarded by families for its warm, vibrant atmosphere that feels more like a resort than a traditional nursing home. Reviewers consistently praise the exceptional dining quality, the compassionate and attentive staff, and the high level of engagement through live music and social events.
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Key Review Excerpts
“The Villages at Ocotillo is a beautiful facility and the staff is AMAZING! 😍 They didn't even have a room available at the time, but when I mentioned our dire circumstances, the sales director, Sandi was so understanding and quickly set up a meeting with us and Tubna.”
“My father was there for a year and half. They treat there residents with so much love and respect. Even in trying times. The restaurant and food was my father's favorite.”
“The Village at Ocotillo’s philosophy is that once u move in, they will not move u to a smaller room or to a room that better fits your health status which includes early Alzheimers . No matter where u live in the building, nursing staff can provide assistance for your medical needs.”
Source: AZ State Licensing Agency
No deficiencies were found during the on-site investigation of complaints 00163570 and 00163072 conducted on March 30, 2026
No deficiencies were found during the on-site investigation of complaints 00137177 and 00135919 conducted on October 21, 2025.
This Statement of Deficiencies (SOD) supersedes the SOD sent on October 15, 2025. No deficiencies were found during the on-site investigation of complaint 00147194 conducted on October 9, 2025.
An off-site desktop review to change the level of care from Directed care to Personal care was completed on June 20, 2025.
Based on the Commission on Accreditation of Rehabilitation Facilities (CARF) accreditation report valid from February 2, 2023 through March 31, 2026 for this Assisted Living Facility, submitted to the Department of Health Services, The Village at Ocotillo was found to be in compliance with all applicable Articles in the Arizona Administrative Code Title 9, Chapter 10 on March 13, 2023 for the April 1, 2024 through March 31, 2025 licensure fee period. No on-site inspection was conducted. If a new accreditation report is not received by the end of the accreditation period, the facility will have a compliance inspection conducted by the Arizona Department of Health Services, Bureau of Residential Facilities Licensing.
An on-site investigation of complaint AZ00199569 was conducted on August 28, 2023 and no deficiency was cited .
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