Nursing HomeMedicaid Investigative

Villa Health Care East

Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.

100 Marian Parkway, Sherman, IL 62684|109 beds|Licensed & Active

1/5

Medicare

Inspection

Quality

Staffing

(217) 744-2299 Directions

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3/ 10

moderate Risk

Quality Concerns Identified

Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.

Low overall rating (2/5 stars)
High staff turnover (59%)

Below average in IL · Below recommended RN staffing · Above average staffing · $15,935 in fines

Source: Medicare data

What this means for your family

This facility has areas of concern that warrant careful consideration. Registered Nurse hours are only 78% of the national benchmark, which can affect medication management and response times. The facility has 11 deficiencies, which is above the state average. We recommend asking the administrator directly: "How are you addressing recent staffing shortfalls?" These are not reasons to panic, but they are reasons to ask tough questions and visit in person.

Staffing

Staffing Hours

per resident/day · Medicare 2026

RN Hours

0.59hrs

78%

Registered nurses for medical care

Total Nursing

4.66hrs

All nurses + aides combined

Staff Turnover

63%

Lower is better (< 30% = good)

RN Turnover

36%

Lower is better (< 30% = good)

RN hours are below the national benchmark. RNs handle complex medical needs and medication, so ask about coverage during your visit.

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating

1/ 5

Better Than Avg

measures

Worse Than Avg

measures

Mixed Results

measures

Long-Stay Residents

😔

Residents with depression symptoms

↓ Lower is better

This Facility19.4%

Mixed vs Avgs

Here

19.4%

12.1%

52.5%

Sangamon

55.9%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

🚶

Residents whose walking got worse

↓ Lower is better

This Facility40.7%

Worse than Avg

Here

40.7%

15.3%

15.9%

Sangamon

17.4%

🛏️

Residents needing more daily help over time

↓ Lower is better

This Facility30.4%

Worse than Avg

Here

30.4%

14.4%

14.2%

Sangamon

12.6%

💊

Residents on antipsychotic medication

↓ Lower is better

This Facility8.6%

Better than Avg

Here

8.6%

15.5%

21.8%

Sangamon

18.8%

🚿

Residents whose bladder or bowel control got worse

↓ Lower is better

This Facility32.0%

Worse than Avg

Here

32.0%

19.4%

21.1%

Sangamon

24.0%

💉

Residents vaccinated for pneumonia

↑ Higher is better

This Facility100.0%

Better than Avg

Here

100.0%

93.4%

90.0%

Sangamon

91.6%

Short-Stay Residents (Rehab / Post-Acute)

💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better

This Facility98.4%

Better than Avg

Here

98.4%

81.8%

69.0%

Sangamon

63.0%

💉

Short-stay residents vaccinated for the flu

↑ Higher is better

This Facility95.7%

Better than Avg

Here

95.7%

79.8%

63.1%

Sangamon

72.4%

💊

Short-stay residents newly given antipsychotics

↓ Lower is better

This Facility3.6%

Worse than Avg

Here

3.6%

1.6%

2.4%

Sangamon

1.9%

Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

11deficiencies

1penalties

Near state avg (12.0)

8 complaint-triggered

$15,935 in fines

Villa Health Care East has concerning patterns with families filing complaints that triggered seven deficiencies, including repeated issues with accident prevention and supervision occurring three times in 2025. The facility struggles most with accident prevention, infection control, and food safety, with additional problems in medication management and nursing staffing. While all violations show correction dates, the recurring accident prevention complaints suggest ongoing safety concerns that warrant careful consideration during your visit.

Apr 14, 2026Complaint1 finding

0689Immediate jeopardy · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Jan 29, 2026Complaint1 finding

0805Potential for harm · IsolatedCorrected

Nutrition and Dietary Deficiencies

Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.

Oct 15, 2025Complaint3 findings

0689Actual harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0725Potential for harm · WidespreadCorrected

Nursing and Physician Services Deficiencies

Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

0657Potential for harm · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Aug 21, 2025Complaint1 finding

0550Potential for harm · PatternCorrected

Resident Rights Deficiencies

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Jul 17, 2025Complaint1 finding

0689Actual harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Jan 28, 2025Complaint1 finding

0689Actual harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Federal Penalties

Fine

Jul 17, 2025

$10,358

Ownership & Operations

Who Operates This Facility

Owner / Operator

Villa Health Care East

Organization Type

nonprofit

Chain Affiliation

Chain Name

Heritage Operations Group

Chain Size

9 facilities nationwide

Chain avg rating: 2.1/5 · Rank 6 of 8

Ownership & Management

Owners

Villa Health Care INC

Owner · Organization

100%

Key personnel

Alicea, TonyaOfficer / DirectorCardinell, ConcettaOfficer / DirectorCavanagh, PeterOfficer / DirectorEdwards, RichardOfficer / DirectorGill, PavinderpalOfficer / Director

Source: Medicare provider data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

(217) 744-2299

100 Marian Parkway

Sherman, IL 62684

Get Directions

References & Resources

Medicare Care Compare

Official Medicare quality ratings, inspections & staffing data

Google Maps

Photos, directions & neighborhood info

Medicare data downloads

Original nursing home datasets

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

Safer Alternatives Nearby

Based on current clinical data, we identified 6 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.

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Avenues at Springfield

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