Nursing HomeMedicaid Investigative

View Park Convalescent Center

Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.

3737 Don Felipe Drive, Baldwin Hills/crenshaw · Los Angeles, CA 90008|99 beds|Licensed & Active

2/5

Medicare

Inspection

Quality

Staffing

Google rating

3.0/5

based on 25 Google reviews

(323) 295-7737 Directions Website

Open in Google Maps

Watch View Park Convalescent Center

Get an email when new inspections, ratings, or penalties are published for this facility.

We’ll only email you about this — no spam, unsubscribe anytime.

4/ 10

moderate Risk

Quality Concerns Identified

Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.

Low overall rating (2/5 stars)
Above-median deficiencies (14 vs median 13.0)
High staff turnover (55%)

Below average in CA · Critically understaffed (RN) · $28,106 in fines

Source: Medicare data

What this means for your family

This facility shows promise for rehabilitation, with some families reporting outstanding, compassionate care from CNAs. However, you must be vigilant about responsiveness; multiple families have reported that call buttons go unanswered and that staff can be unprofessional. We recommend visiting frequently to ensure your loved one's hygiene and belongings are being properly managed.

Google Reviews

25 reviews on Google

“Families seeking rehab services may find high-quality care and compassionate CNAs, as noted by some recent visitors. However, there are significant, recurring reports of unresponsive call buttons, unprofessional staff behavior, and issues with patient hygiene and accountability.”

Quality Themes

Tap a score for details

Strengths

Compassionate and attentive CNAs
Effective rehabilitation services
Cleanliness and maintenance
Pleasant atmosphere for some residents

Concerns

Unresponsive call buttons/assistance requests (mentioned by 2 reviewers)
Unprofessional or rude staff behavior (mentioned by 3 reviewers)
Neglect regarding patient hygiene/changing (mentioned by 2 reviewers)
Outdated facility or furniture (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

Distribution · 26 analyzed

How They Respond to Reviews

0%response rate

Questions for Your Tour

1How do you ensure that call buttons are monitored promptly so that residents never have to wait long for assistance?
2What specific steps is the team taking to improve communication between the nursing staff and family members?
3Can you tell me more about how the CNAs work with residents to maintain their personal hygiene and daily grooming needs?
4What is the protocol for handling medical emergencies or sudden changes in a resident's health during the night?
5What kind of daily activities or social events are planned to keep the residents engaged and enjoying the atmosphere here?
6How do you approach staff training to ensure every team member provides a consistently professional and respectful experience for residents?

Personalized based on this facility's data

Key Review Excerpts

“The CNAs are incredibly attentive, compassionate, and treat her as enough as if she were their own family member. That kind of genuine care brings a level of comfort and peace of mind that is priceless during a time like this.”

Rehab patient's family · 2026★★★★★

“Unless you can be present with your loved one throughout the day, chances are they will be overlooked especially if they have no ability to speak for themselves..buzzers go unanswered..someone may come turn it off but quickly tell you someone else is responsible for meeting the needs of the patient”

Long-term resident's family · 2019★★★★★

“I was impressed with the new administrator and the changes that have been made with the facility and the staff. Everyone is always pleasant the residents seem to enjoy themselves and the activities provided to them and lastly the place is kept clean.”

Resident's family · 2017★★★★★

Source: 25 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026

RN Hours

0.27hrs

36%

Registered nurses for medical care

Total Nursing

3.98hrs

97%

All nurses + aides combined

Staff Turnover

53%

Lower is better (< 30% = good)

RN Turnover

38%

Lower is better (< 30% = good)

Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating

4/ 5

Better Than Avg

measures

Worse Than Avg

measures

Mixed Results

measures

Long-Stay Residents

🚿

Residents whose bladder or bowel control got worse

↓ Lower is better

This Facility6.5%

Better than Avg

Here

6.5%

19.4%

10.7%

Los angeles

9.7%

💊

Residents on anti-anxiety or sleep medication

↓ Lower is better

This Facility6.8%

Better than Avg

Here

6.8%

19.5%

13.7%

Los angeles

10.8%

🚶

Residents whose walking got worse

↓ Lower is better

This Facility3.9%

Better than Avg

Here

3.9%

15.3%

10.5%

Los angeles

9.5%

😔

Residents with depression symptoms

↓ Lower is better

This Facility1.5%

Better than Avg

Here

1.5%

12.1%

7.0%

Los angeles

8.7%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

💉

Residents vaccinated for pneumonia

↑ Higher is better

This Facility89.4%

Worse than Avg

Here

89.4%

93.4%

98.6%

Los angeles

99.1%

🛏️

Residents needing more daily help over time

↓ Lower is better

This Facility8.5%

Better than Avg

Here

8.5%

14.4%

10.4%

Los angeles

12.5%

Short-Stay Residents (Rehab / Post-Acute)

💉

Short-stay residents vaccinated for the flu

↑ Higher is better

This Facility18.4%

Worse than Avg

Here

18.4%

79.7%

93.2%

Los angeles

92.5%

💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better

This Facility32.9%

Worse than Avg

Here

32.9%

81.8%

94.2%

Los angeles

94.5%

💊

Short-stay residents newly given antipsychotics

↓ Lower is better

This Facility0.0%

Better than Avg

Here

0.0%

1.6%

1.5%

Los angeles

1.5%

Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

14deficiencies

1penalties

Near state avg (15.4)

23 complaint-triggered

$28,106 in fines

Families have filed multiple complaint reports about this facility, with recurring issues in accident prevention and safety appearing in recent complaints through 2024. The facility shows persistent problems across food service operations, medication management, and facility safety, though all deficiencies have correction dates listed. Given the pattern of repeated safety violations and the volume of family-initiated complaints spanning several years, families should visit to personally assess current conditions and speak directly with staff about recent improvements.

Dec 16, 2025Complaint1 finding

0552Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Ensure that residents are fully informed and understand their health status, care and treatments.

Dec 11, 2025Complaint1 finding

0689Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Jul 28, 2025Complaint1 finding

0774Potential for harm · IsolatedCorrected

Administration Deficiencies

Help the resident with transportation to and from laboratory services outside of the facility.

Jun 13, 2025Complaint4 findings

0812Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0550Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

0558Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Reasonably accommodate the needs and preferences of each resident.

0697Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe, appropriate pain management for a resident who requires such services.

Apr 17, 2025Routine15 findings

0921Potential for harm · WidespreadCorrected

Environmental Deficiencies

Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

0803Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

0812Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0880Potential for harm · PatternCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0912Potential for harm · PatternCorrected

Environmental Deficiencies

Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.

0353Potential for harm · PatternCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0363Potential for harm · PatternCorrected

Smoke Deficiencies

Install corridor and hallway doors that block smoke.

0920Potential for harm · PatternCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure proper usage of power strips and extension cords.

0641Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure each resident receives an accurate assessment.

0791Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide or obtain dental services for each resident.

0211Potential for harm · IsolatedCorrected

Egress Deficiencies

Keep aisles, corridors, and exits free of obstruction in case of emergency.

0232Potential for harm · IsolatedCorrected

Egress Deficiencies

Have corridors or aisles that are unobstructed and are at least 8 feet in width.

0342Potential for harm · IsolatedCorrected

Smoke Deficiencies

Have a complete alarm system manually initiated and initiated by fire sprinkler system connection.

0511Potential for harm · IsolatedCorrected

Services Deficiencies

Have properly installed electrical wiring and gas equipment.

0923Potential for harm · IsolatedCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have proper medical gas storage and administration areas.

Jan 31, 2025Complaint1 finding

0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

Federal Penalties

Fine

Nov 12, 2024

$28,106

Ownership & Operations

Who Operates This Facility

Owner / Operator

View Park Convalescent Center

Organization Type

for profit

Chain Affiliation

Chain Name

Longwood Management Corporation

Chain Size

38 facilities nationwide

Chain avg rating: 2.2/5 · Rank 13 of 38

Ownership & Management

Owners

Libby Care Center LLC

Owner · Organization

100%

Friedman Living Trust