Victory Health & Rehabilitation Center
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 35 Google reviews

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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Low overall rating (2/5 stars)
- Above-median deficiencies (11 vs median 6.5)
- High RN turnover (62%)
Below average in MN · Below recommended RN staffing
What this means for your family
While the rehabilitation therapy team receives occasional praise, the facility has a long-standing history of severe safety and hygiene concerns. Families should exercise extreme caution and are strongly advised to check the facility's official state inspection reports before considering admission.
Google Reviews
Google Reviews
35 reviews on Google“Victory Health & Rehabilitation Center faces severe and consistent allegations of resident neglect, poor hygiene, and unprofessional staff behavior. While a small subset of reviewers reports positive experiences with the therapy department and specific nurses, the overwhelming majority of feedback highlights dangerous lapses in care, including medication mismanagement, lack of cleanliness, and poor communication with families.”
Quality Themes
Tap a score for detailsStrengths
- Effective therapy and rehabilitation department
- Some individual nurses provide attentive care
- Clean and well-maintained front entry area
Concerns
- Neglect and poor quality of care (mentioned by 12 reviewers)
- Unprofessional or rude staff behavior (mentioned by 6 reviewers)
- Facility cleanliness and hygiene issues (mentioned by 5 reviewers)
- Poor communication with family members (mentioned by 4 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 63 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1Given the recent focus on enhancing our rehabilitation services, how does the therapy team coordinate with nursing staff to ensure consistent care throughout the day?
- 2I noticed some feedback regarding communication; what is the standard process for keeping family members updated on changes in a resident's health or daily status?
- 3Could you walk me through the daily cleaning schedule for resident rooms and common areas to ensure a comfortable and hygienic environment?
- 4How does the facility manage medication administration, and what oversight is in place to ensure accuracy and timeliness for residents?
- 5With the current staffing levels, how do you ensure that residents receive prompt attention when they need assistance with daily living tasks?
- 6What steps are being taken to foster a positive and professional culture among the staff to ensure residents feel supported and respected at all times?
Personalized based on this facility's data
Key Review Excerpts
“This facility left my mother in a room with another resident that had Covid. After a rapid test, my mother had covid. She was rushed to the hospital and died.”
“I came to Victory Health needing medical help and rehabilitation. Since coming here, I have received help for all my medical concerns from amazingly, kind nurses and staff.”
“My brother was in this place for way too long. ... I came to clean in his room. There was black mold growing in his dresser table next to his bed. Books on the book shelf had not been dusted in years.”
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
8
measures
6
measures
3
measures
Residents on anti-anxiety or sleep medication
Residents needing more daily help over time
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on antipsychotic medication
Residents whose walking got worse
Residents vaccinated for pneumonia
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Victory Health & Rehabilitation Center has a concerning pattern of complaints from families that triggered 13 deficiencies across multiple surveys, indicating ongoing care issues. The facility repeatedly struggles with resident rights, quality of care, and infection control, with problems persisting across different time periods rather than being fully resolved. While all deficiencies show correction dates, the recurring nature of complaints suggests families should carefully evaluate care quality during visits.
Jan 15, 2026Routine8
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Gas, Vacuum, and Electrical Systems Deficiencies
Meet requirements for the installation and maintenance of electrical systems.
Resident Rights Deficiencies
Allow resident to participate in the development and implementation of his or her person-centered plan of care.
Resident Rights Deficiencies
Ensure that residents are fully informed and understand their health status, care and treatments.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Gas, Vacuum, and Electrical Systems Deficiencies
Have power receptacles that are properly grounded.
Dec 3, 2025Complaint2
Resident Rights Deficiencies
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Resident Rights Deficiencies
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Dec 2, 2025Complaint3
Resident Rights Deficiencies
Allow residents to self-administer drugs if determined clinically appropriate.
Resident Rights Deficiencies
Reasonably accommodate the needs and preferences of each resident.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Sep 8, 2025Complaint2
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Dec 19, 2024Routine10
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Rights Deficiencies
Reasonably accommodate the needs and preferences of each resident.
Resident Rights Deficiencies
Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies
Provide enough food/fluids to maintain a resident's health.
Pharmacy Service Deficiencies
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Nutrition and Dietary Deficiencies
Ensure that residents are assessed for appropriateness for a feeding assistant program, receive services as per their plan of care, and feeding assistants are trained and supervised.
Egress Deficiencies
Have corridors or aisles that are unobstructed and are at least 8 feet in width.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Miscellaneous Deficiencies
Provide a written emergency evacuation plan.
Jun 13, 2024Routine7
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Pharmacy Service Deficiencies
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper medical gas storage and administration areas.
Federal Penalties
Payment Denial
Jun 30, 2023
1-day denial
Ownership & Operations
Who Operates This Facility
Victory Health & Rehabilitation Center
for profit
Ownership & Management
Owners
Sherman, Israel
Owner
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
35 reviews from families & visitors
Medicare data downloads
Original nursing home datasets
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