Ventura Health and Rehabilitation Center
Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.
based on 160 Google reviews
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What this means for your family
This facility is highly regarded for its physical therapy and modern, private room accommodations, making it a strong candidate for short-term recovery. However, families should be aware of persistent reports regarding slow response times and staffing shortages. We strongly recommend visiting in person and asking how they handle call-bell response times during weekends and evenings.
Google Reviews
Google Reviews
160 reviews on Google“Ventura Health and Rehabilitation Center receives highly polarized feedback, with many families praising the facility for its clean, modern environment and effective physical therapy program. However, a significant number of reviewers report serious concerns regarding chronic understaffing, slow response times to call buttons, and inconsistent quality of nursing care. Families considering this facility should weigh the strong rehabilitation outcomes against the recurring reports of neglect and communication failures.”
Quality Themes
Tap a score for detailsStrengths
- State-of-the-art rehabilitation gym
- Private rooms and bathrooms for short-term rehab
- Highly effective physical and occupational therapy teams
- Clean and well-maintained facility
Concerns
- Chronic understaffing leading to slow response times (mentioned by 14 reviewers)
- Poor communication and unresponsiveness from administration (mentioned by 6 reviewers)
- Inconsistent or poor quality of nursing/CNA care (mentioned by 9 reviewers)
- Poor food quality and kitchen service (mentioned by 4 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 161 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1Given the facility's focus on rehabilitation, what specific steps are being taken to ensure consistent nursing and CNA support for residents who are not in active therapy?
- 2I noticed some feedback regarding communication delays; what is your current process for keeping families updated on their loved one's care and responding to administrative inquiries?
- 3With the state-of-the-art gym being a highlight, how do you integrate the therapy team's goals with the daily care provided by the nursing staff?
- 4Could you walk me through how your team manages medication administration and ensures accuracy, especially during shift changes?
- 5What improvements are currently being made to the dining program to ensure residents receive nutritious and appetizing meals?
- 6In the event of a medical emergency or a sudden change in a resident's condition, what is the protocol for notifying family members immediately?
Personalized based on this facility's data
Key Review Excerpts
“Most importantly, they offer ALL private short-term rehab suites with their own bathrooms included.”
“The nurses and CNA's actually give a darn! The daily tasks which they have to perform on patients, the staff is terribly underpaid for. This in itself, is a big reason for the lack of care, that you find overall in thes”
“They did not care when they helped her and sometimes took 2 to 3 hours after asking for help to finally come and help. They would think nothing of leaving her in her wheelchair for 12 hours”
Staffing
Staffing Hours
per resident/day · Medicare 2026Total nursing hours are below minimum, though RN coverage is adequate. This may mean fewer aides for daily tasks like bathing and mobility.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
10
measures
5
measures
2
measures
Residents on anti-anxiety or sleep medication
Residents whose walking got worse
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose bladder or bowel control got worse
Residents who lost too much weight
Residents vaccinated for pneumonia
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility shows concerning recurring patterns with 40 deficiencies across three surveys, particularly in nursing care quality, nutrition services, and medication management. Issues with providing adequate food and fluids, proper treatment according to care plans, and medication labeling have persisted across all three inspections from 2022 to 2025. While the facility reports correcting violations, the repetitive nature of similar problems suggests ongoing challenges in maintaining consistent care standards that families should carefully consider.
Apr 30, 2025Routine13
Nutrition and Dietary Deficiencies
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Resident Rights Deficiencies
Reasonably accommodate the needs and preferences of each resident.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Quality of Life and Care Deficiencies
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Quality of Life and Care Deficiencies
Provide enough food/fluids to maintain a resident's health.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Quality of Life and Care Deficiencies
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Pharmacy Service Deficiencies
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Administration Deficiencies
Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Nursing and Physician Services Deficiencies
Post nurse staffing information every day.
Jan 11, 2024Routine11
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Resident Assessment and Care Planning Deficiencies
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Quality of Life and Care Deficiencies
Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Quality of Life and Care Deficiencies
Provide enough food/fluids to maintain a resident's health.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Nutrition and Dietary Deficiencies
Provide each resident with a nourishing, palatable, well-balanced diet that meets his or her daily nutritional and special dietary needs.
Nutrition and Dietary Deficiencies
Provide special eating equipment and utensils for residents who need them and appropriate assistance.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Smoke Deficiencies
Follow proper procedures when the automatic sprinkler systems was out of service for more than 10 hours.
Aug 25, 2022Routine16
Quality of Life and Care Deficiencies
Provide enough food/fluids to maintain a resident's health.
Quality of Life and Care Deficiencies
Provide safe, appropriate pain management for a resident who requires such services.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Environmental Deficiencies
Make sure that a working call system is available in each resident's bathroom and bathing area.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Assessment and Care Planning Deficiencies
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Provide appropriate foot care.
Quality of Life and Care Deficiencies
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Nutrition and Dietary Deficiencies
Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.
Nutrition and Dietary Deficiencies
Provide special eating equipment and utensils for residents who need them and appropriate assistance.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Ownership & Operations
Who Operates This Facility
Ventura Health and Rehabilitation Center
for profit
Chain Affiliation
Simcha Hyman & Naftali Zanziper
85 facilities nationwide
Chain avg rating: 2.3/5 · Rank 22 of 94
Ownership & Management
Owners
Lilac Snf Holdco LLC
Owner (parent company) · Organization
Ppg Gc Opcos II LLC
Owner (parent company) · Organization
Ventura Operations Holdings LLC
Owner (parent company) · Organization
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
160 reviews from families & visitors
Official Website
Visit venturahrc.com
Medicare data downloads
Original nursing home datasets
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