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Nursing HomeMedicaid Investigative

Venetian Care & Rehabilitation Center, the

Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.

275 John T O'leary Boulevard, South Amboy, NJ 08879180 bedsLicensed & Active
2/5
Medicare
Inspection
Quality
Staffing
Google rating
4.1/5

based on 217 Google reviews

5
4
3
2
1
Venetian Care & Rehabilitation Center, the Nursing Home in South Amboy, NJ — Street View
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4/ 10
moderate Risk

Quality Concerns Identified

Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.

  • Low overall rating (1/5 stars)
  • Low staffing rating (1/5 stars)
  • Above-median deficiencies (22 vs median 7)

Bottom 25% in NJ · Below recommended RN staffing · $56,441 in fines

Source: Medicare data

What this means for your family

The Venetian offers an excellent physical therapy program and a clean, engaging environment that many families find beneficial for recovery. However, due to consistent reports of slow response times and hygiene issues, it is critical to visit frequently and maintain a hands-on role in your loved one's care. We recommend asking specifically about the staffing ratios on the night shift and how they handle call-bell response times.

Google Reviews

Google Reviews

217 reviews on Google
The Venetian Care & Rehabilitation Center receives polarized feedback, with many families praising the facility's cleanliness, physical therapy department, and specific staff members who go above and beyond. However, a significant number of reviewers report serious concerns regarding neglect, slow response times for call bells, poor communication, and inconsistent quality of care, particularly during overnight shifts.

Quality Themes

Tap a score for details
Food3.0Staff6.0Clean8.0Activities9.0Meds4.0Memory6.0Comms4.0ValueN/A

Strengths

  • Highly effective physical and occupational therapy teams
  • Clean and well-maintained facility
  • Attentive and compassionate individual nursing staff
  • Engaging activities and social programs

Concerns

  • Slow response times to call bells and requests for assistance (mentioned by 12 reviewers)
  • Inadequate hygiene and toileting assistance leading to soiled clothing/bedding (mentioned by 10 reviewers)
  • Understaffing, particularly on weekends and overnight shifts (mentioned by 8 reviewers)
  • Poor communication regarding patient medical needs and dietary restrictions (mentioned by 6 reviewers)
  • Poor quality or inappropriate food service (mentioned by 5 reviewers)

Rating Trends

Tap a year to see what changed

234'18(11)'20(5)'22(12)'24(51)'26(50)

Distribution · 212 analyzed

5
146
4
21
3
5
2
5
1
35

How They Respond to Reviews

17%response rate

This facility rarely responds to reviews.

Questions for Your Tour

  • 1We've heard wonderful things about your physical and occupational therapy teams; could you tell us more about how they work with residents to improve mobility?
  • 2With the facility being so well-maintained and clean, what specific protocols do you have in place to ensure resident hygiene and personal care are handled promptly?
  • 3How does the nursing team manage communication regarding changes in a resident's medical needs or dietary restrictions to ensure the whole care team is informed?
  • 4Could you describe the variety of social programs and daily activities available to help residents stay engaged with one another?
  • 5What is the process for responding to call bells during the overnight shifts or on the weekends to ensure no request goes unanswered?
  • 6How is the medication management process structured to ensure accuracy and safety for every resident?

Personalized based on this facility's data


Key Review Excerpts

The physical therapy gave good results I feel satisfied with the service provided by them, nursing and activities We're excellent

Rehab patient · 2025★★★★★

My grandmother has been at Venetian since August of 2025. We absolutely love this facility. She used to be in a different one where she was in her room all day and had zero interaction with other patiences. Once we switched her to Venetian care. You can see a huge change.

Memory care family member · 2026★★★★★

Consistent overnight issues. Lack of linens on overnights, lack of sanitary wipes, lack of fitted sheets, inability to get resident proper bedding and off a deflated air mattress.

Long-term resident's family · 2025☆☆☆☆
Source: 217 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.76hrs
OK
Registered nurses for medical care
Total Nursing
3.38hrs
83%
All nurses + aides combined

Total nursing hours are below minimum, though RN coverage is adequate. This may mean fewer aides for daily tasks like bathing and mobility.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
5/ 5
Better Than Avg

11

measures

Worse Than Avg

5

measures

Mixed Results

1

measures

Long-Stay Residents
💊

Residents on antipsychotic medication

↓ Lower is better
This Facility22.8%
Worse than Avg
Here
22.8%
US
15.4%
NJ
12.7%
Middlesex
22.8%
😔

Residents with depression symptoms

↓ Lower is better
This Facility2.2%
Better than Avg
Here
2.2%
US
12.1%
NJ
11.7%
Middlesex
12.2%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

🚶

Residents whose walking got worse

↓ Lower is better
This Facility9.1%
Better than Avg
Here
9.1%
US
15.3%
NJ
9.1%
Middlesex
13.5%
🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility10.3%
Mixed vs Avgs
Here
10.3%
US
14.4%
NJ
9.2%
Middlesex
15.1%
🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility15.7%
Better than Avg
Here
15.7%
US
19.4%
NJ
15.7%
Middlesex
19.5%
💉

Residents vaccinated for the flu

↑ Higher is better
This Facility98.2%
Better than Avg
Here
98.2%
US
95.5%
NJ
97.2%
Middlesex
95.5%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility93.8%
Better than Avg
Here
93.8%
US
79.7%
NJ
80.1%
Middlesex
76.9%
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility84.3%
Better than Avg
Here
84.3%
US
81.8%
NJ
78.7%
Middlesex
77.1%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility1.6%
Worse than Avg
Here
1.6%
US
1.6%
NJ
1.2%
Middlesex
1.3%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

22deficiencies
1penalties
Well above state avg (8.5)
9 complaint-triggered
$56,441 in fines

This facility has significant quality concerns with 57 deficiencies across five surveys, including nine complaint-triggered violations where families reported problems. The most persistent issues involve quality of care (including pressure ulcers and mobility care), medication management, and infection control programs. Recent complaints in 2025 involved serious matters like abuse reporting and medication safety, suggesting ongoing problems that families should carefully consider before placement.

Sep 11, 2025Routine
19
0311Potential for harm · WidespreadCorrected

Smoke Deficiencies

Have an enclosure around a vertical opening shaft.

0324Potential for harm · WidespreadCorrected

Smoke Deficiencies

Provide properly protected cooking facilities.

0353Potential for harm · WidespreadCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0712Potential for harm · WidespreadCorrected

Miscellaneous Deficiencies

Have simulated fire drills held at unexpected times.

0880Potential for harm · WidespreadCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0641Potential for harm · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Ensure each resident receives an accurate assessment.

0883Potential for harm · PatternCorrected

Infection Control Deficiencies

Develop and implement policies and procedures for flu and pneumonia vaccinations.

0558Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Reasonably accommodate the needs and preferences of each resident.

0584Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

0605Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.

0628Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.

0644Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

0656Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0684Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

0686Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

0688Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

0695Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe and appropriate respiratory care for a resident when needed.

0756Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

0842Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Aug 21, 2025Complaint
6
0609Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

0610Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Respond appropriately to all alleged violations.

0689Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0755Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

0761Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

Jun 4, 2025Complaint
1
0610Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Respond appropriately to all alleged violations.

Apr 10, 2024Routine
11
0688Actual harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

0015Potential for harm · WidespreadCorrected

Emergency Preparedness Deficiencies

Address subsistence needs for staff and patients.

0914Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.

0922Potential for harm · WidespreadCorrected

Environmental Deficiencies

Have enough backup water supply for essential areas of the nursing home.

0293Potential for harm · PatternCorrected

Egress Deficiencies

Have properly located and lighted "Exit" signs.

0918Potential for harm · PatternCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have generator or other power source capable of supplying service within 10 seconds.

0755Potential for harm · PatternCorrected

Pharmacy Service Deficiencies

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

0324Potential for harm · IsolatedCorrected

Smoke Deficiencies

Provide properly protected cooking facilities.

0677Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide care and assistance to perform activities of daily living for any resident who is unable.

0694Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide for the safe, appropriate administration of IV fluids for a resident when needed.

0808Potential for harm · IsolatedCorrected

Nutrition and Dietary Deficiencies

Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.

Apr 10, 2024Complaint
2
0686Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

0804Potential for harm · IsolatedCorrected

Nutrition and Dietary Deficiencies

Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

Oct 5, 2022Routine
18
0211Potential for harm · WidespreadCorrected

Egress Deficiencies

Keep aisles, corridors, and exits free of obstruction in case of emergency.

0918Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have generator or other power source capable of supplying service within 10 seconds.

0882Potential for harm · WidespreadCorrected

Infection Control Deficiencies

Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.

0321Potential for harm · PatternCorrected

Smoke Deficiencies

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

0927Potential for harm · PatternCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have proper fire barriers, ventilation and signs for the transfilling of oxygen.

0692Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Provide enough food/fluids to maintain a resident's health.

0695Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Provide safe and appropriate respiratory care for a resident when needed.

0697Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Provide safe, appropriate pain management for a resident who requires such services.

0698Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Provide safe, appropriate dialysis care/services for a resident who requires such services.

0755Potential for harm · PatternCorrected

Pharmacy Service Deficiencies

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

0812Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0881Potential for harm · PatternCorrected

Infection Control Deficiencies

Implement a program that monitors antibiotic use.

0675Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Honor each resident's preferences, choices, values and beliefs.

0658Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure services provided by the nursing facility meet professional standards of quality.

0641Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure each resident receives an accurate assessment.

0656Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0690Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

0756Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

Federal Penalties

Fine

Apr 10, 2024

$56,441

Ownership & Operations

Who Operates This Facility

Owner / Operator

Venetian Care & Rehabilitation Center, the

Organization Type

for profit

Ownership & Management

Owners

Jacobs, Daniel

Owner

20%

Jacobs, David

Owner

20%

Jacobs, Joshua

Owner

20%

Jacobs, Michael

Owner

20%

Katz, Batcheva

Owner

20%

Key personnel

Awad, SallyW-2 Managing EmployeeMetternich, ChristopherOfficer / DirectorJacobs, HymanManager
Source: Medicare provider data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

Safer Alternatives Nearby

Based on current clinical data, we identified 6 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.

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