Vancrest of Delphos
Strong Medicare quality ratings; families often praise positive rehabilitation experience. Still worth an in-person visit.
based on 5 Google reviews
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What this means for your family
The facility has demonstrated the ability to provide high-quality rehab care and a safe environment for some residents. However, you should investigate the facility's billing practices and care standards, as there is at least one allegation regarding a focus on profit over patient needs.
Google Reviews
Google Reviews
5 reviews on Google“Families may find comfort in the facility's rehabilitation services and staff, as one reviewer noted their mother felt safe and enjoyed the food and room. However, there is a significant concern regarding the facility's prioritization of profit over patient care.”
Quality Themes
Tap a score for detailsStrengths
- Positive rehabilitation experience
- Comfortable room environments
- Friendly staff members
- Satisfactory dining options
Rating Trends
Tap a year to see what changed
Distribution · 5 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1With your impressive 5-star health inspection rating, how do you ensure that high standard of clinical care is maintained every single day?
- 2I noticed you are very responsive to feedback from the community; how does the facility use resident and family input to improve the care experience?
- 3Since the facility has a smaller, more intimate capacity of 99 residents, how do you ensure there is enough staff presence available for personalized attention during busy shifts?
- 4What does a typical day of social activities and engagement look like for the residents here?
- 5In the event of a medical emergency during the night, what is the specific protocol for notifying the family and coordinating care?
- 6How do you work with your team to address and resolve the types of state violations or deficiencies that have been noted in recent inspections?
Personalized based on this facility's data
Key Review Excerpts
“Our mom stayed in the rehab facility and received great care! She felt very safe there. She loved the staff, her room and the food! We felt very comfortable leaving our mom in their care!”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
13
measures
1
measures
3
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents needing more daily help over time
Residents whose walking got worse
Residents vaccinated for pneumonia
Residents on anti-anxiety or sleep medication
Residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Vancrest of Delphos shows a pattern of recurring safety and care issues, with 19 deficiencies across three surveys focusing primarily on fire safety systems, resident mobility care, and electrical safety. The facility has consistently corrected all identified problems, but fire safety violations appeared in both 2021 and 2023, and mobility care issues surfaced in both 2019 and 2023, suggesting some challenges may persist despite corrections.
Sep 28, 2023Routine10
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Miscellaneous Deficiencies
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
Egress Deficiencies
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Egress Deficiencies
Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.
Smoke Deficiencies
Have a fire alarm with audible and visual signals that transmits the alarm automatically to notify emergency forces in event of fire.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Resident Rights Deficiencies
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Quality of Life and Care Deficiencies
Assist a resident in gaining access to vision and hearing services.
Quality of Life and Care Deficiencies
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Nov 18, 2021Routine5
Smoke Deficiencies
Install smoke barrier doors that can resist smoke for at least 20 minutes.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Pharmacy Service Deficiencies
Ensure that residents are free from significant medication errors.
May 16, 2019Routine4
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Gas, Vacuum, and Electrical Systems Deficiencies
Have power receptacles that are properly grounded.
Quality of Life and Care Deficiencies
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Ownership & Operations
Who Operates This Facility
Vancrest of Delphos
for profit
Chain Affiliation
Vancrest Health Care Centers
13 facilities nationwide
Chain avg rating: 4.2/5 · Rank 2 of 13 (Best)
Ownership & Management
Owners
Bagley, Jon
Owner
White, Mark
Owner
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
5 reviews from families & visitors
Official Website
Visit vancrest.com
Medicare data downloads
Original nursing home datasets
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