Vanceburg Hills
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 67 Google reviews
Watch Vanceburg Hills
Get an email when new inspections, ratings, or penalties are published for this facility.
We’ll only email you about this — no spam, unsubscribe anytime.
Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Low overall rating (2/5 stars)
- Low staffing rating (1/5 stars)
Below average in KY · Below recommended RN staffing · $10,527 in fines · Zero deficiencies (last inspection)
What this means for your family
Vanceburg Hills is frequently praised for its dedicated nursing staff and effective rehabilitation therapy, making it a strong option for recovery. However, families should be aware of significant recent reports regarding facility hygiene and weekend staffing levels; we strongly recommend a personal tour to inspect cleanliness and asking management directly about their current staffing ratios.
Google Reviews
Google Reviews
67 reviews analyzed“Vanceburg Hills receives frequent praise for its compassionate, family-oriented nursing staff and effective rehabilitation therapy programs. However, several reviewers have raised serious concerns regarding facility cleanliness, specifically noting odors and hygiene issues, as well as inconsistent staffing levels and poor communication via their landline phone system.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and attentive nursing staff
- Effective physical therapy programs
- Warm, family-like atmosphere
- Strong commitment to resident respect
Concerns
- Facility cleanliness and hygiene (urine odors, dirty floors) (mentioned by 3 reviewers)
- Understaffing, particularly on weekends (mentioned by 2 reviewers)
- Poor phone communication/difficulty reaching staff (mentioned by 3 reviewers)
Rating Trends
Tap a year to see what changed
Distribution
How They Respond to Reviews
This facility rarely responds to reviews.
Questions for Your Tour
- 1I noticed that you actively engage with feedback online; how does that commitment to transparency translate into how you address daily concerns from families?
- 2Given that staffing levels can fluctuate, what specific protocols do you have in place to ensure consistent care and responsiveness during weekend shifts?
- 3We value the warm, family-like atmosphere mentioned by many, but could you walk us through your current housekeeping schedule and how you maintain high standards of cleanliness throughout the facility?
- 4Since medication management is a priority for us, could you explain your process for ensuring accuracy and how you communicate any changes in a resident's health status to their family?
- 5With your strong physical therapy program, how do you integrate those therapeutic goals into the daily life and social activities of the residents?
- 6When we need to reach out with a question or concern, what is the most reliable way to connect with the nursing staff, and what is your typical turnaround time for a response?
Personalized based on this facility's data
Key Review Excerpts
“The staff went above and beyond to make it as easy as possible. They gave her the reassurance she needed to feel comfortable in her new surroundings, which meant the world to me.”
“I have been a resident at Vanceburg Hills two different times and each time I was treated with respect. First time I was there in 2012 for therapy from both knees being replaced. I had great therapists that had me out of there in two weeks and five days.”
“The only downside that I seen was when I visited it had a urine smell that could be a bad thing. Also on the weekend it seemed there was not enough Aids on duty.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
7
measures
8
measures
2
measures
Residents on anti-anxiety or sleep medication
Residents vaccinated for pneumonia
Residents with depression symptoms
Residents needing more daily help over time
Residents whose bladder or bowel control got worse
Residents who lost too much weight
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Vanceburg Hills has 25 federal deficiencies across three surveys with no complaint-triggered violations. The facility shows recurring issues with fire safety systems, resident communication and rights, and care planning that appear across multiple inspections from 2019 to 2024. All identified deficiencies have correction dates, suggesting the facility addresses problems when cited, though some safety issues have reappeared over time.
Jun 12, 2025Routine3
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Aug 22, 2024Routine15
Resident Rights Deficiencies
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Provide safe, appropriate pain management for a resident who requires such services.
Smoke Deficiencies
Provide properly protected cooking facilities.
Smoke Deficiencies
Have properly installed hallway dispensers for alcohol-based hand rub.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Resident Rights Deficiencies
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Resident Assessment and Care Planning Deficiencies
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Resident Assessment and Care Planning Deficiencies
PASARR screening for Mental disorders or Intellectual Disabilities
Quality of Life and Care Deficiencies
Provide activities to meet all resident's needs.
Quality of Life and Care Deficiencies
Provide enough food/fluids to maintain a resident's health.
Quality of Life and Care Deficiencies
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Jul 12, 2019Routine7
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Environmental Deficiencies
Keep all essential equipment working safely.
Resident Rights Deficiencies
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Federal Penalties
Fine
Aug 22, 2024
$10,527
Payment Denial
Aug 22, 2024
3-day denial
Ownership & Operations
Who Operates This Facility
Vanceburg Hills
for profit
Chain Affiliation
Journey Healthcare
20 facilities nationwide
Chain avg rating: 1.7/5 · Rank 5 of 19
Ownership & Management
Owners
Journey Cz Ky Healthcare Holdings LLC
Owner (parent company) · Organization
Mcguinness, Bernard
Owner (parent company)
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
67 reviews from families & visitors
Official Website
Visit journey-hc.com
Medicare data downloads
Original nursing home datasets
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.