Van Healthcare
Strong Medicare quality ratings; families often praise friendly and helpful nursing staff. Still worth an in-person visit.
based on 12 Google reviews
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What this means for your family
The nursing and frontline staff at Van Healthcare are consistently praised for being hardworking and friendly. However, families should be cautious regarding the administration, as multiple reviewers have reported significant issues with management responsiveness and accountability.
Google Reviews
Google Reviews
12 reviews analyzed“Families should note a significant divide between the high-quality frontline staff and the administrative leadership. While many reviewers praise the hardworking nurses and the cleanliness of the facility, there are serious allegations of poor administration and inadequate care for patients with Alzheimer's.”
Quality Themes
Tap a score for detailsStrengths
- Friendly and helpful nursing staff
- Clean and well-maintained facility
- Hardworking frontline employees
Concerns
- Poor administrative leadership and lack of accountability (mentioned by 2 reviewers)
- Inadequate care for memory care/Alzheimer's patients
Rating Trends
Tap a year to see what changed
Distribution
How They Respond to Reviews
Questions for Your Tour
- 1We've heard wonderful things about how friendly and hardworking the frontline nursing staff is; how do you ensure that level of care remains consistent across all shifts?
- 2Since we are looking closely at specialized care, what specific routines or engagement activities do you have in place to support the needs of residents with Alzheimer's or memory loss?
- 3How does the administration ensure that communication between the facility and family members stays clear and timely regarding a resident's daily well-being?
- 4In the event of a medical emergency during the night or over the weekend, what is the immediate protocol for getting a physician or specialist involved?
- 5What does a typical day of social activities and dining look like for the residents here?
- 6We noticed the facility is very well-maintained and clean; what is your team's routine for ensuring the resident living areas stay comfortable and hygienic?
Personalized based on this facility's data
Key Review Excerpts
“While the facility is an older one, it is very clean. The staff is friendly and very helpful.”
“Rank and file employees deserve kudos for doing so much with such poor resources. If you have an issue, you're met with "We'll have to check with corporate" from administration.”
“Administration is poor! Not like it was back in 2009-2015. The nurses and other staff are great hard workers.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
8
measures
3
measures
6
measures
Residents whose walking got worse
Residents needing more daily help over time
Residents on antipsychotic medication
Residents on anti-anxiety or sleep medication
Residents with depression symptoms
Residents who fell and were seriously hurt
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Van Healthcare shows recurring issues across three main areas: fire safety systems, medication management, and care planning that persist across multiple surveys from 2023-2026. One family filed a complaint about accident hazards in 2023. While all deficiencies show correction dates, the repeated problems with smoke barriers, pharmacy services, and resident assessments suggest ongoing challenges with consistent compliance in these critical care areas.
Jan 14, 2026Routine9
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Resident Assessment and Care Planning Deficiencies
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Resident Rights Deficiencies
Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.
Services Deficiencies
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Miscellaneous Deficiencies
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Oct 23, 2024Routine7
Egress Deficiencies
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Services Deficiencies
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Dec 23, 2023Complaint1
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Sep 13, 2023Routine8
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Egress Deficiencies
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Services Deficiencies
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Ownership & Operations
Who Operates This Facility
South Limestone Hospital District
for profit
VAN SENIOR CARE, LLC
KENNETH C CAUTHEN
Ownership & Management
Owners
South Limestone Hospital District
Owner · Organization
Key personnel
Contact
Get in Touch
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References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
12 reviews from families & visitors
Official Website
Visit vanhealthcare.com
Medicare data downloads
Original nursing home datasets
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