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Nursing HomeMedicaid Top Rated

Valley Vue Care Center

Strong Medicare quality ratings; families often praise warm, welcoming, and friendly staff. Still worth an in-person visit.

108 Second Ave, Armstrong, IA 5051440 bedsLicensed & Active
5/5
Medicare
Inspection
Quality
Staffing
Google rating
5.0/5

based on 20 Google reviews

5
4
3
2
1

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What this means for your family

Valley Vue Care Center is highly regarded for its warm environment and active social calendar, making it a strong choice for residents who value community engagement. However, because the majority of recent reviews come from a small group of individuals with shared surnames, families should conduct an in-person tour to verify these experiences independently.

Google Reviews

Google Reviews

20 reviews on Google
Valley Vue Care Center receives consistently high praise from families for its welcoming atmosphere and compassionate, attentive staff. Reviewers frequently highlight the facility's active engagement with the community and the variety of daily activities provided for residents. While the reviews are overwhelmingly positive, the high volume of perfect scores from individuals with the same last name suggests a potential bias in the review pool.

Quality Themes

Tap a score for details
FoodN/AStaff10.0CleanN/AActivities10.0MedsN/AMemoryN/AComms10.0ValueN/A

Strengths

  • Warm, welcoming, and friendly staff
  • Active and engaging daily activities
  • Strong community involvement and intergenerational programs
  • Responsive and open communication with families

Rating Trends

Tap a year to see what changed

2345.02020(3)5.02025(18)5.02026(2)

Distribution · 23 analyzed

5
23
4
0
3
0
2
0
1
0
10 reviews posted between Aug 27, 2025Aug 30, 2025 · 10 were 5-star

How They Respond to Reviews

90%response rate

This facility actively engages with reviewer feedback.

Questions for Your Tour

  • 1I noticed you have a very high response rate to online feedback; how do you incorporate that family input into your daily care routines?
  • 2With your strong focus on intergenerational programs, what are some of the most popular activities residents are currently participating in?
  • 3I see that the facility has had some recent state violations; could you walk me through the steps you have taken to address those specific concerns and improve oversight?
  • 4Given the 4-star health inspection rating, what specific protocols have you implemented to ensure consistent compliance and resident safety?
  • 5How does your team coordinate with local medical providers to handle urgent care needs, especially during evening or weekend hours?
  • 6Since you have a smaller capacity of 40 residents, how does this intimate setting help your staff provide more personalized attention compared to larger facilities?

Personalized based on this facility's data


Key Review Excerpts

The staff is very good to notify me of any problems with Duane. When I do visit Duane, the staff is good to visit with me and help me with anything I need. The communication lines are always open with Valley Vue.

Family member of resident · 2025★★★★★

My Mother had a short stay at Valley Vue in March 2025. The Staff there went above and beyond with her. She was made to feel right at home there.

Family member of resident · 2025★★★★★

My daycare center children and I have been visiting the VVCC residents every other week for many years. During our visits, we enjoy a variety of engaging activities that bring joy to both the residents and the kids.

Community visitor · 2025★★★★★
Source: 20 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.71hrs
95%
Registered nurses for medical care
Total Nursing
3.71hrs
90%
All nurses + aides combined
Staff Turnover
43%
Lower is better (< 30% = good)
RN Turnover
40%
Lower is better (< 30% = good)

Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
5/ 5
Better Than Avg

7

measures

Worse Than Avg

5

measures

Mixed Results

5

measures

Long-Stay Residents
🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility35.5%
Worse than Avg
Here
35.5%
US
19.4%
IA
25.9%
Emmet
25.5%
💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility78.4%
Worse than Avg
Here
78.4%
US
93.4%
IA
93.9%
Emmet
86.3%
💊

Residents on antipsychotic medication

↓ Lower is better
This Facility29.5%
Worse than Avg
Here
29.5%
US
15.5%
IA
19.4%
Emmet
18.5%
😔

Residents with depression symptoms

↓ Lower is better
This Facility3.0%
Better than Avg
Here
3.0%
US
12.1%
IA
4.1%
Emmet
6.1%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

💉

Residents vaccinated for the flu

↑ Higher is better
This Facility96.8%
Better than Avg
Here
96.8%
US
95.5%
IA
95.3%
Emmet
89.4%
💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility24.7%
Worse than Avg
Here
24.7%
US
19.5%
IA
20.7%
Emmet
20.1%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility74.4%
Mixed vs Avgs
Here
74.4%
US
81.8%
IA
84.1%
Emmet
64.0%
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility81.0%
Better than Avg
Here
81.0%
US
79.8%
IA
73.3%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility0.0%
Better than Avg
Here
0.0%
US
1.6%
IA
2.0%
Emmet
2.5%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

2deficiencies
Well below state avg (6.2)
4 complaint-triggered

Valley Vue Care Center has accumulated 23 deficiencies across three surveys, with families filing complaints that led to findings in nursing staffing, resident rights, and nutrition care. The facility shows recurring problems with fire safety systems, medication management, and quality of care that persist across multiple inspections. While all deficiencies show correction dates, the pattern of repeated issues in critical safety areas warrants careful consideration during any visit.

Mar 12, 2026Routine
4
0712Potential for harm · WidespreadCorrected

Miscellaneous Deficiencies

Have simulated fire drills held at unexpected times.

0918Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have generator or other power source capable of supplying service within 10 seconds.

0760Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure that residents are free from significant medication errors.

0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

Feb 13, 2025Routine
8
0353Potential for harm · Widespread

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0291Potential for harm · WidespreadCorrected

Egress Deficiencies

Install emergency lighting that can last at least 1 1/2 hours.

0293Potential for harm · WidespreadCorrected

Egress Deficiencies

Have properly located and lighted "Exit" signs.

0347Potential for harm · WidespreadCorrected

Smoke Deficiencies

Properly provide smoke detection systems in areas open to corridors.

0690Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

0758Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

0811Potential for harm · IsolatedCorrected

Nutrition and Dietary Deficiencies

Ensure that residents are assessed for appropriateness for a feeding assistant program, receive services as per their plan of care, and feeding assistants are trained and supervised.

0883Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Develop and implement policies and procedures for flu and pneumonia vaccinations.

Feb 13, 2025Complaint
2
0684Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

0692Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide enough food/fluids to maintain a resident's health.

Feb 29, 2024Routine
4
0921Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure that testing and maintenance of electrical equipment is performed.

0363Potential for harm · PatternCorrected

Smoke Deficiencies

Install corridor and hallway doors that block smoke.

0641Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure each resident receives an accurate assessment.

0355Potential for harm · IsolatedCorrected

Smoke Deficiencies

Properly select, install, inspect, or maintain portable fire extinguishes.

Feb 29, 2024Complaint
2
0550Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

0725Potential for harm · IsolatedCorrected

Nursing and Physician Services Deficiencies

Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

State Inspection History

State Inspections

Source: Iowa Dept. of Inspections, Appeals & Licensing

10total
13deficiencies
Apr 14, 2026Inspection
Clean

Fed violations: 0, State violations: 0

Mar 12, 2026Inspection
Clean

Fed violations: 2, State violations: 0

Mar 17, 2025Inspection
Clean

Fed violations: 0, State violations: 0

Feb 13, 2025Inspection
Clean

Fed violations: 6, State violations: 0

Mar 29, 2024Inspection
Clean

Fed violations: 0, State violations: 0

Feb 29, 2024Inspection
Clean

Fed violations: 3, State violations: 0

Oct 3, 2023Complaint
Clean

Fed violations: 0, State violations: 0

Feb 16, 2023Inspection
Clean

Fed violations: 0, State violations: 0

Ownership & Operations

Who Operates This Facility

Owner / Operator

Valley Vue Care Center

Organization Type

for profit

Chain Affiliation

Chain Name

Legacy Healthcare

Chain Size

89 facilities nationwide

Chain avg rating: 3.0/5 · Rank 1 of 89 (Best)

Ownership & Management

Owners

Doros Generation Trust U/a/d 1/3/12

Owner (parent company) · Organization

Oakway Operations LLC

Owner (parent company) · Organization

Key personnel

Shabat, MenachemManaging Control - Governing BodyLegacy Healthcare Financial Services LLCManagerBeasley, KarlaManagerBehounek, LinseyManagerBorcherding, JennyManager
Source: Medicare provider data

Contact

Get in Touch

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References & Resources

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