Valley Vue Care Center
Strong Medicare quality ratings; families often praise warm, welcoming, and friendly staff. Still worth an in-person visit.
based on 20 Google reviews
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What this means for your family
Valley Vue Care Center is highly regarded for its warm environment and active social calendar, making it a strong choice for residents who value community engagement. However, because the majority of recent reviews come from a small group of individuals with shared surnames, families should conduct an in-person tour to verify these experiences independently.
Google Reviews
Google Reviews
20 reviews on Google“Valley Vue Care Center receives consistently high praise from families for its welcoming atmosphere and compassionate, attentive staff. Reviewers frequently highlight the facility's active engagement with the community and the variety of daily activities provided for residents. While the reviews are overwhelmingly positive, the high volume of perfect scores from individuals with the same last name suggests a potential bias in the review pool.”
Quality Themes
Tap a score for detailsStrengths
- Warm, welcoming, and friendly staff
- Active and engaging daily activities
- Strong community involvement and intergenerational programs
- Responsive and open communication with families
Rating Trends
Tap a year to see what changed
Distribution · 23 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1I noticed you have a very high response rate to online feedback; how do you incorporate that family input into your daily care routines?
- 2With your strong focus on intergenerational programs, what are some of the most popular activities residents are currently participating in?
- 3I see that the facility has had some recent state violations; could you walk me through the steps you have taken to address those specific concerns and improve oversight?
- 4Given the 4-star health inspection rating, what specific protocols have you implemented to ensure consistent compliance and resident safety?
- 5How does your team coordinate with local medical providers to handle urgent care needs, especially during evening or weekend hours?
- 6Since you have a smaller capacity of 40 residents, how does this intimate setting help your staff provide more personalized attention compared to larger facilities?
Personalized based on this facility's data
Key Review Excerpts
“The staff is very good to notify me of any problems with Duane. When I do visit Duane, the staff is good to visit with me and help me with anything I need. The communication lines are always open with Valley Vue.”
“My Mother had a short stay at Valley Vue in March 2025. The Staff there went above and beyond with her. She was made to feel right at home there.”
“My daycare center children and I have been visiting the VVCC residents every other week for many years. During our visits, we enjoy a variety of engaging activities that bring joy to both the residents and the kids.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
7
measures
5
measures
5
measures
Residents whose bladder or bowel control got worse
Residents vaccinated for pneumonia
Residents on antipsychotic medication
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents vaccinated for the flu
Residents on anti-anxiety or sleep medication
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Valley Vue Care Center has accumulated 23 deficiencies across three surveys, with families filing complaints that led to findings in nursing staffing, resident rights, and nutrition care. The facility shows recurring problems with fire safety systems, medication management, and quality of care that persist across multiple inspections. While all deficiencies show correction dates, the pattern of repeated issues in critical safety areas warrants careful consideration during any visit.
Mar 12, 2026Routine4
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Pharmacy Service Deficiencies
Ensure that residents are free from significant medication errors.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Feb 13, 2025Routine8
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Egress Deficiencies
Install emergency lighting that can last at least 1 1/2 hours.
Egress Deficiencies
Have properly located and lighted "Exit" signs.
Smoke Deficiencies
Properly provide smoke detection systems in areas open to corridors.
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Pharmacy Service Deficiencies
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Nutrition and Dietary Deficiencies
Ensure that residents are assessed for appropriateness for a feeding assistant program, receive services as per their plan of care, and feeding assistants are trained and supervised.
Infection Control Deficiencies
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Feb 13, 2025Complaint2
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Provide enough food/fluids to maintain a resident's health.
Feb 29, 2024Routine4
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure that testing and maintenance of electrical equipment is performed.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Smoke Deficiencies
Properly select, install, inspect, or maintain portable fire extinguishes.
Feb 29, 2024Complaint2
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Nursing and Physician Services Deficiencies
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
State Inspection History
State Inspections
Source: Iowa Dept. of Inspections, Appeals & Licensing
Apr 14, 2026InspectionClean
Fed violations: 0, State violations: 0
Mar 12, 2026InspectionClean
Fed violations: 2, State violations: 0
Mar 17, 2025InspectionClean
Fed violations: 0, State violations: 0
Feb 13, 2025InspectionClean
Fed violations: 6, State violations: 0
Mar 29, 2024InspectionClean
Fed violations: 0, State violations: 0
Feb 29, 2024InspectionClean
Fed violations: 3, State violations: 0
Oct 3, 2023ComplaintClean
Fed violations: 0, State violations: 0
Feb 16, 2023InspectionClean
Fed violations: 0, State violations: 0
Ownership & Operations
Who Operates This Facility
Valley Vue Care Center
for profit
Chain Affiliation
Legacy Healthcare
89 facilities nationwide
Chain avg rating: 3.0/5 · Rank 1 of 89 (Best)
Ownership & Management
Owners
Doros Generation Trust U/a/d 1/3/12
Owner (parent company) · Organization
Oakway Operations LLC
Owner (parent company) · Organization
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
20 reviews from families & visitors
Medicare data downloads
Original nursing home datasets
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