Valley View Manor Hcc
On Medicare Special Focus status, a serious quality warning. Visit in person and ask tough questions before deciding.
based on 10 Google reviews
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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Low overall rating (1/5 stars)
- Above-median deficiencies (23 vs median 6.5)
- High staff turnover (56%)
- High RN turnover (58%)
Bottom 25% in MN · Meets national RN staffing standard · Above recommended total nurse staffing · Worst in EPHRAM LAHASKY chain
What this means for your family
The facility is highly regarded by current residents for its attentive staff and proactive communication regarding medical needs. However, because one review describes the facility as an apartment complex, we recommend clarifying the specific nature of the care provided to ensure it meets your loved one's clinical requirements.
Google Reviews
Google Reviews
10 reviews on Google“Valley View Manor HCC receives high praise from residents for its attentive nursing staff and responsive activity directors. While the facility is well-regarded by those who have shared their experiences, many reviews lack specific details, and one review suggests the facility may also operate as an apartment complex.”
Quality Themes
Tap a score for detailsStrengths
- Attentive and responsive nursing staff
- Engaging activity director
- Welcoming environment for visitors
Rating Trends
Tap a year to see what changed
Distribution · 20 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1Given the recent state citations, what specific steps has the facility taken to improve health and safety protocols over the past year?
- 2With the staffing rating being a strong point, how do you ensure that the high level of attentiveness mentioned by families is maintained across all shifts?
- 3The activity director is highly praised by families; could you walk us through a typical week of activities and how you tailor them to residents with different interests?
- 4Since the facility has a smaller capacity of 50 residents, how does this size influence the way you handle personalized care plans compared to larger institutions?
- 5In light of the recent health inspection results, what is your process for addressing and rectifying deficiencies to ensure a higher standard of care moving forward?
- 6How do you coordinate with local hospitals or emergency services when a resident requires urgent medical attention beyond what can be provided on-site?
Personalized based on this facility's data
Key Review Excerpts
“Since day one they have been wonderful. I have never even come close to this type of except one other place. Ashley our activity director is awesome as are Sharon,Grace, Barbara.”
“They do a wonderful job with the residents there and are very good with the visitors.”
“Wonderful place to be when the need arises.”
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 16 measures
5
measures
5
measures
6
measures
Residents whose walking got worse
Residents whose bladder or bowel control got worse
Residents with pressure sores (bedsores)
Residents on antipsychotic medication
Residents vaccinated for the flu
Residents on anti-anxiety or sleep medication
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Families have filed numerous complaints triggering 26 of 54 total deficiencies at Valley View Manor, raising significant concerns about resident safety and care quality. The most recurring issues involve abuse reporting and investigation procedures, care planning and assessments, and infection control practices. While all deficiencies show correction dates, the persistent pattern of complaint-driven violations across multiple areas suggests ongoing systemic problems that families should carefully investigate before considering this facility.
Apr 20, 2026Complaint2
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Nov 19, 2025Complaint11
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Administration Deficiencies
Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Administration Deficiencies
Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.
May 14, 2025Routine13
Nursing and Physician Services Deficiencies
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Nutrition and Dietary Deficiencies
Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.
Administration Deficiencies
Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Services Deficiencies
Have properly installed electrical wiring and gas equipment.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Administration Deficiencies
Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Infection Control Deficiencies
Implement a program that monitors antibiotic use.
Infection Control Deficiencies
Develop and implement policies and procedures for flu and pneumonia vaccinations.
May 14, 2025Complaint1
Resident Rights Deficiencies
Allow residents to self-administer drugs if determined clinically appropriate.
Aug 27, 2024Complaint1
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Jun 24, 2024Complaint1
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Federal Penalties
Fine
Nov 19, 2025
$125,300
Payment Denial
Aug 21, 2023
33-day denial
Ownership & Operations
Who Operates This Facility
Valley View Manor Hcc
for profit
Chain Affiliation
Ephram Lahasky
23 facilities nationwide
Chain avg rating: 1.9/5 · Rank 16 of 26 (Worst)
Ownership & Management
Owners
Arem, Jeffrey
Owner
Katz, Abe
Owner
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
10 reviews from families & visitors
Official Website
Visit vvmnursing.com
Medicare data downloads
Original nursing home datasets
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