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Nursing HomeMedicaid

Valley Rehabilitation and Healthcare Center, the

Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.

211 E 3rd Ave, Mancos, CO 81328110 bedsLicensed & Active
Source: CO CDPHE — view official record
3/5
Medicare
Inspection
Quality
Staffing
Google rating
4.8/5

based on 51 Google reviews

5
4
3
2
1

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What this means for your family

This facility is highly regarded for its rehabilitation therapy and attentive staff, making it a strong candidate for post-surgical recovery. However, families should ensure clear communication during the intake process and monitor medication management, as a few reviewers noted occasional lapses in these areas.

Google Reviews

Google Reviews

51 reviews on Google
The Valley Rehabilitation and Healthcare Center is widely praised for its warm, attentive staff and clean, welcoming environment. Families frequently highlight the facility's effective rehabilitation programs and the genuine care provided to long-term residents, though isolated reports of communication gaps and medication management concerns exist.

Quality Themes

Tap a score for details
Food8.0Staff9.0Clean9.0Activities8.0Meds5.0MemoryN/AComms6.0ValueN/A

Strengths

  • Warm, attentive nursing and care staff
  • Effective physical and occupational therapy programs
  • Clean and well-maintained facility
  • Welcoming and positive atmosphere

Concerns

  • Inconsistent medication management and staff knowledge (mentioned by 2 reviewers)
  • Communication issues regarding patient intake and needs (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

2345.02016(1)5.02022(1)5.02023(4)4.82024(13)4.52025(17)5.02026(10)

Distribution · 46 analyzed

5
39
4
5
3
1
2
0
1
1

How They Respond to Reviews

93%response rate

This facility actively engages with reviewer feedback.

Questions for Your Tour

  • 1Given the current staffing levels, what specific systems are in place to ensure that residents receive consistent and timely medication management?
  • 2I noticed that the facility is very active in responding to online feedback; how does that commitment to communication translate into keeping families updated on their loved one's daily care needs?
  • 3Since the therapy programs are highly regarded here, how are these sessions integrated into the daily schedule to ensure residents stay active and engaged?
  • 4What steps is the leadership team taking to address the recent health inspection findings to ensure the highest quality of care for residents?
  • 5How do you ensure that new staff members are fully briefed on a resident's unique medical history and preferences during the intake process?
  • 6Could you walk me through your protocol for handling medical emergencies, especially during evening or weekend hours when staffing levels may fluctuate?

Personalized based on this facility's data


Key Review Excerpts

The kind folks at the Valley Inn helped my mother recover from a spine surgery. Things looked bleak when she was recovering in Denver. Once I moved her into the Valley she was able to start regaining her mobility and relearn everyday tasks.

Rehab patient's child · 2026★★★★★

My son has been a resident at the Valley for almost a year. I am amazed at the good care he has received. He enjoys the special daily activities, exercise class, the friendly residents, and interacting with the staff as they stop and visit with him.

Long-term resident's parent · 2025★★★★★

I was in rehab for two months. Liked all the workers but CNAs on day shift were priceless so good at their jobs and food was good and servers were good. Great place to do therapy!!!!!!

Rehab patient · 2025★★★★★
Source: 51 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.54hrs
72%
Registered nurses for medical care
Total Nursing
3.21hrs
78%
All nurses + aides combined
Staff Turnover
48%
Lower is better (< 30% = good)
RN Turnover
67%
Lower is better (< 30% = good)

Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
5/ 5
Better Than Avg

10

measures

Worse Than Avg

6

measures

Mixed Results

1

measures

Long-Stay Residents
😔

Residents with depression symptoms

↓ Lower is better
This Facility84.1%
Worse than Avg
Here
84.1%
US
12.1%
CO
8.5%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

💊

Residents on antipsychotic medication

↓ Lower is better
This Facility23.6%
Worse than Avg
Here
23.6%
US
15.5%
CO
20.0%
💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility18.2%
Mixed vs Avgs
Here
18.2%
US
19.5%
CO
11.3%
💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility100.0%
Better than Avg
Here
100.0%
US
93.4%
CO
93.6%
💉

Residents vaccinated for the flu

↑ Higher is better
This Facility89.1%
Worse than Avg
Here
89.1%
US
95.5%
CO
94.7%
🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility16.4%
Better than Avg
Here
16.4%
US
19.4%
CO
21.7%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility100.0%
Better than Avg
Here
100.0%
US
81.8%
CO
76.3%
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility87.1%
Better than Avg
Here
87.1%
US
79.8%
CO
75.6%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility0.0%
Better than Avg
Here
0.0%
US
1.6%
CO
1.5%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

6deficiencies
1penalties
Near state avg (8.8)
6 complaint-triggered
$12,735 in fines

Valley Rehabilitation has a concerning pattern with families filing complaint reports that triggered 6 deficiencies, including recent safety issues in December 2025. The facility has recurring problems with medication management, fire safety systems, and daily care assistance. While most violations have been corrected, the ongoing complaint-triggered deficiencies suggest persistent quality concerns that families should investigate thoroughly before placement.

Dec 10, 2025Complaint
1
0689Actual harm · IsolatedResolved (past non-compliance)

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Sep 11, 2025Complaint
2
0573Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Let each resident or the resident's legal representative access or purchase copies of all the resident's records.

0657Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Jun 27, 2024Complaint
3
0812Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0761Potential for harm · PatternCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0880Potential for harm · PatternCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

Jun 27, 2024Routine
7
0761Potential for harm · WidespreadCorrected

Miscellaneous Deficiencies

To conduct inspection, testing and maintenance of fire doors by qualified individuals.

0293Potential for harm · PatternCorrected

Egress Deficiencies

Have properly located and lighted "Exit" signs.

0353Potential for harm · PatternCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0324Potential for harm · Isolated

Smoke Deficiencies

Provide properly protected cooking facilities.

0211Potential for harm · IsolatedCorrected

Egress Deficiencies

Keep aisles, corridors, and exits free of obstruction in case of emergency.

0914Potential for harm · IsolatedCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.

0927Potential for harm · IsolatedCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have proper fire barriers, ventilation and signs for the transfilling of oxygen.

Feb 27, 2020Routine
6
0744Actual harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.

0761Potential for harm · PatternCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0677Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide care and assistance to perform activities of daily living for any resident who is unable.

0343Potential for harm · IsolatedCorrected

Smoke Deficiencies

Have a fire alarm with audible and visual signals that transmits the alarm automatically to notify emergency forces in event of fire.

0363Potential for harm · IsolatedCorrected

Smoke Deficiencies

Install corridor and hallway doors that block smoke.

0372Potential for harm · IsolatedCorrected

Smoke Deficiencies

Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

Jan 10, 2019Routine
6
0812Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0679Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Provide activities to meet all resident's needs.

0761Potential for harm · PatternCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0321Potential for harm · IsolatedCorrected

Smoke Deficiencies

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

0712Potential for harm · IsolatedCorrected

Miscellaneous Deficiencies

Have simulated fire drills held at unexpected times.

0620Minimal · WidespreadCorrected

Resident Rights Deficiencies

Not require residents to give up Medicare or Medicaid benefits, or pay privately as a condition of admission; and must tell residents what care they do not provide.

Federal Penalties

Fine

Dec 10, 2025

$12,735

State Inspection History

State Inspections

Source: CO Dept. of Public Health & Environment

5total
3deficiencies
Sep 23, 2024Follow-up
CleanReport

No deficiencies found during this inspection.

Jul 24, 2024Routine
N/A0000, 0211, 0293 and 4 more

INITIAL COMMENTS (ID Prefix Tag #K000) are informational only and a representation of the facility' s general characteristics. This survey was conducted in accordance with the Federal Register at Section 42 CFR 483.70(a).The facility is one story, 33,951 square foot, Type II (111) construction. The facility is protected throughout by a National Fire Protection Association (NFPA) 13 automatic fire suppression system and is classified as Fully Sprinkled. The facility was constructed in 1992 and is licensed for 110 beds. This re-certification survey conducted on July 24, 2024, .. Through document review during the survey, it was determined that the facility failed to maintain the electrical systems in accordance with NFPA 99. This was evidenced by:1) Receptacle Testing (99 6.3.4.1): Not ProvidedNFPA 996.3.4.1.1 Where hospital-grade receptacles are required at patient bed locations and in locations where deep sedation or general anesthesia is administered, testing shall be performed after initial installation, replacement, or servicing of the device.6.3.4.1.2 Additional testing of receptacles in patient care rooms shall be performed at interv.. Through document review during the survey, it was determined that the facility failed to meet the protection requirements in accordance with NFPA 101 and 25. This was evidenced by:1) Fire Suppression Semi-Annual: 12.21.24 Not done per NFPA 25 standards, need to exercise valves and flow switches2) Fire Suppression Annual: 6.28.24 Cooper Fire report needs to reflect the year of heads.NFPA 101, 9.7.5 Maintenance and Testing.All automatic sprinkler and standpipe systems required by this Code shall be inspected, tested, and maintained in accordance with NFPA 25, Sta.. Through observation during the survey, it was determined that the facility failed to maintain doors in accordance with NFPA 101. This was evidenced by:1) The courtyard needs to remove obstructions on the egress pathway to a public wayNFPA 101 7.1.10.1* General.Means of egress shall be continuously maintained free of all obstructions or impediments to full instant use in the case of fire or other emergency.This deficiency has the potential to affect occupants, who might include residents, staff, and visitors within the entire facility. Deficient items were discussed .. Through observation during the survey, it was determined that the facility failed to meet the means of egress requirements in accordance with NFPA 101. This was evidenced by:1) The courtyard needs exit signage to the public way2) Need to assess exit signage to dining hall per original design; doors do not swing in the path of travel as it is currently markedNFPA 101 19.2.10.1 &amp; 7.10: Marking of Means of EgressThis deficiency has the potential to affect occupants, who might include residents, staff, and visitors within the smoke compartment. Deficient items were disc.. Through observation during the survey, it was determined that the facility failed to meet the protection requirements in accordance with NFPA 99 and NFPA 55. This was evidenced by:1) trans-filling exhaust not within 12" of the floor NFPA 99 9.3.7.4 Transfilling area shall be provided with ventilation in accordance with NFPA 55, Compressed Gases and Cryogenic Fluids Code.NFPA 55 6.15.7.26.15.7.2 For gases that are heavier than air, exhaust shall be taken from a point within 12 in. (304.8 mm) of the floor.This deficiency has the potential to affect occupants, who might include r.. Through observation during the survey, it was determined that the facility failed to meet the protection requirements in accordance with NFPA 101 and NFPA 80. This was evidenced by:1) medical record storage not latching2) The dining hall office door closure needs to be adjusted3) A wing janitor closet needs a new door closure 4) Need closure reinstalled on the director of the nursing room5) Need closure reinstalled in the activity roomNFPA 101, 8.3.3.1Openings required to have a fire protection rating by Table 8.3.4.2 shall be protected by approved, listed, lab..

Jul 24, 2024Complaint
CleanReport

No deficiencies found during this inspection.

Jun 27, 2024Complaint
N/A0000, 0761, 0812 and 1 more

A recertification survey with complaint #CO36239 was completed on 6/24/24 to 6/27/24. Three deficiencies were cited. An Emergency Preparedness survey was conducted from 6/24/24 to 6/27/24. No deficiencies were cited. Based on observations and interviews, the facility failed to ensure all drugs and biologicals used in the facility were properly stored and labeled on three of five units.Specifically, the facility failed to ensure residents' topical medications were stored and locked in appropriate medication carts or medication storage rooms that were accessed only by authorized licensed personnel.Findings include:I. Facility policy and procedureThe Medication Labeling and Storage policy and procedure, reviewed February 2023, was provided by the nursing home administrator (NHA) on 6/26/24 at 2:20 p.m. It read in pertinent part,"Compartments (including, but not limited to drawers, cabinets, rooms, refrigerators, carts and boxes) containing medications and biologicals are locked when not in use, and trays or carts .. Based on observations, interviews and record review, the facility failed to maintain an infection control program designed to provide a safe, sanitary and comfortable environment to help prevent the development and transmission of disease and infection on four of five units.Specifically, the facility failed to:-Ensure residents' rooms were cleaned in a sanitary manner; -Ensure residents' personal care items were labeled and stored in a sanitary manner; and,-Ensure a urinary catheter was maintained in a sanitary manner.Findings include:I. Housekeeping failuresA. Professional referenceThe Centers for Disease Control and Prevention (CDC), Environment Cleaning Procedures (5/4/23), was retrieved on 7/1/24 from https://www.cdc.gov/healthcare-associated-infections/hcp/cleaning-global/procedures.ht.. Based on observations, record review and interviews, the facility failed to ensure food was prepared, distributed and served under sanitary conditions in the kitchen.Specifically, the facility failed to:-Ensure kitchen staff handled ready-to-eat foods in an appropriate sanitary manner to prevent cross contamination; and,-Ensure safe holding temperatures for food items were maintained.Findings include:I. Inappropriate handling of ready-to-eat foodsA. Professional referenceThe Colorado Retail Food Establishment Regulations, effective 3/16/24, were retrieved on 7/1/24 from https://cdphe.colorado.gov/environment/food-regulations. It revealed in pertinent part, "Food employees may not contact exposed, ready-to-eat food with their bare hands and shall use suitable utensils such as d..

Mar 13, 2023Routine
N/A0884

Based on record review, the facility failed to report complete information about COVID-19 to the Centers for Disease Control and Prevention' s (CDC) National Healthcare Safety Network (NHSN) during a seven-day period that reporting was required by regulation.The CDC submitted data from the NHSN to the Centers for Medicare and Medicaid Services (CMS). Based on review of that data, CMS determined that between 03/06/2023 and 03/12/2023, the facility did not report complete information to NHSN about COVID-19 in the standardized format and frequency as specified by CMS and the CDC. This failure to report has the potential to cause more than minimal harm to all residents residing in the facility.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Valley Rehabilitation and Healthcare Center, the

Organization Type

for profit

Chain Affiliation

Chain Name

Centennial Healthcare

Chain Size

8 facilities nationwide

Chain avg rating: 2.8/5 · Rank 3 of 8

Ownership & Management

Owners

Centennial I Tbd Holdco LLC

Owner (parent company) · Organization

Centennial Mn Tr I

Owner (parent company) · Organization

Centennial M Trust II

Owner (parent company) · Organization

Key personnel

Capital Finance LLC5% or Greater Security InterestGottlieb, RefoelManaging Control - Governing BodySinger, MeirOfficer / DirectorCapital Finance LLCManagerGotts Consulting Colorado LLCManager
Source: Medicare provider data

Contact

Get in Touch

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References & Resources

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