United Pioneer Home
Strong Medicare quality ratings; families often praise empathetic and patient nursing staff. Still worth an in-person visit.
based on 6 Google reviews
Watch United Pioneer Home
Get an email when new inspections, ratings, or penalties are published for this facility.
We’ll only email you about this — no spam, unsubscribe anytime.
What this means for your family
This facility is highly regarded for its compassionate nursing staff and clean environment, making it a strong candidate for daily care needs. However, families should be aware of reports regarding difficult management and are encouraged to meet with current leadership to ensure their communication style aligns with your expectations.
Google Reviews
Google Reviews
6 reviews on Google“United Pioneer Home receives praise for its clean environment, engaging activities, and empathetic nursing staff who provide consistent 24-hour care. However, some visitors have expressed significant concerns regarding the facility's leadership, specifically citing a judgmental and reactive management style that negatively impacted their perception of the institution.”
Quality Themes
Tap a score for detailsStrengths
- Empathetic and patient nursing staff
- Clean and well-maintained facility
- Engaging activities for residents
- High-quality food services
Concerns
- Poor leadership and management style (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 7 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1Given that the facility has had some recent state violations, what specific steps is leadership taking to address these findings and improve overall compliance?
- 2I noticed some feedback regarding communication; what is the best way for family members to stay updated on their loved one's daily progress and care plan?
- 3With a 4-star staffing rating, how do you ensure that the nursing team remains supported and consistent in providing the empathetic care that residents currently enjoy?
- 4Since residents seem to really enjoy the activities here, could you walk me through a typical weekly schedule and how you tailor these programs to different mobility levels?
- 5How does your leadership team approach feedback from families, and what is your process for resolving concerns to ensure we feel heard and supported?
- 6In the event of a medical emergency, what is your protocol for coordinating care with local hospitals, and how quickly are families typically notified?
Personalized based on this facility's data
Key Review Excerpts
“Twenty fours hours around the clock the care has been great. Each caregiver has had empathy and patience.”
“Nice staff, clean place, but the director is something else. Judgemental, snappy, makes decisions on only part of his available information.”
“Staff is wonderful !!!! Great activities for the rresidents , very clean facility , great food etc.”
Staffing
Staffing Hours
per resident/day · Medicare 2026This facility meets the national staffing benchmarks. Higher staffing is linked to fewer falls and better day-to-day care.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 16 measures
7
measures
6
measures
3
measures
Residents with a long-term catheter
Residents on antipsychotic medication
Residents on anti-anxiety or sleep medication
Residents who got a urinary tract infection
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents vaccinated for pneumonia
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Families have filed complaint reports leading to 4 deficiencies, including concerns about accident prevention and abuse response. The facility shows recurring issues with accident hazards and safety supervision, infection control, and medication management across multiple surveys from 2023-2025. While all deficiencies have reported correction dates, the pattern of repeated safety and infection control violations suggests ongoing challenges with maintaining consistent standards.
Sep 24, 2025Routine7
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Miscellaneous Deficiencies
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Resident Rights Deficiencies
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Pharmacy Service Deficiencies
Ensure that residents are free from significant medication errors.
Aug 29, 2025Complaint1
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Jul 10, 2024Routine10
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Infection Control Deficiencies
Implement a program that monitors antibiotic use.
Smoke Deficiencies
Install an approved automatic sprinkler system.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Quality of Life and Care Deficiencies
Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
Quality of Life and Care Deficiencies
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Pharmacy Service Deficiencies
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Miscellaneous Deficiencies
Provide a written emergency evacuation plan.
Jul 10, 2024Complaint1
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Respond appropriately to all alleged violations.
May 7, 2024Complaint2
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Aug 2, 2023Routine9
Environmental Deficiencies
Keep all essential equipment working safely.
Egress Deficiencies
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Resident Rights Deficiencies
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Provide enough food/fluids to maintain a resident's health.
Pharmacy Service Deficiencies
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Services Deficiencies
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Federal Penalties
Payment Denial
Aug 29, 2025
21-day denial
Ownership & Operations
Who Operates This Facility
United Pioneer Home
nonprofit
Ownership & Management
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
6 reviews from families & visitors
Official Website
Visit unitedpioneerhome.org
Medicare data downloads
Original nursing home datasets
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
Nearby Alternatives
Lawson Manor
< 1 miAssisted Living · Luck, WI
Frederic Nursing and Rehab Community
5.3 miNursing Home · Frederic, WI
Traditions of Frederic
6.3 miAssisted Living · Frederic, WI
Traditions of Frederic 2
6.3 miAssisted Living · Frederic, WI
Sophies Manor Assisted Living II INC
8.8 miAssisted Living · Centuria, WI