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Nursing HomeMedicaid

Unique Rehabilitation and Health Center LLC

Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.

901 First Street Nw, Noma · Washington, DC 20001230 bedsLicensed & Active
3/5
Medicare
Inspection
Quality
Staffing
Google rating
4.2/5

based on 221 Google reviews

5
4
3
2
1
Unique Rehabilitation and Health Center LLC Nursing Home in Washington, DC — Street View
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What this means for your family

While the facility has received praise for its administrative leadership and clean environment, the recurring reports of neglect and communication failures are significant red flags. If you choose this facility, ensure you have a direct line of communication with the administrator and visit frequently to monitor your loved one's care and rehabilitation progress.

Google Reviews

Google Reviews

221 reviews on Google
Unique Rehabilitation and Health Center LLC receives highly polarized feedback, with many visitors praising the facility's cleanliness, friendly front-desk staff, and the professional leadership of the administrator. However, a significant number of families report serious concerns regarding neglect, poor communication, lack of promised rehabilitation services, and unsanitary conditions. Families considering this facility should be aware of the stark contrast between the positive experiences of some visitors and the distressing reports of others.

Quality Themes

Tap a score for details
Food6.0Staff5.0Clean5.0Activities7.0Meds2.0Memory6.0Comms2.0ValueN/A

Strengths

  • Friendly and helpful front desk staff
  • Clean and well-maintained common areas
  • Professional and responsive administrative leadership
  • Efficient visitor registration process

Concerns

  • Unsanitary conditions including odors of urine and feces (mentioned by 6 reviewers)
  • Lack of promised rehabilitation services (mentioned by 4 reviewers)
  • Poor communication and inability to reach staff/nurses by phone (mentioned by 5 reviewers)
  • Unprofessional or negligent staff behavior (mentioned by 7 reviewers)
  • Broken or non-functional room phones and televisions (mentioned by 3 reviewers)

Rating Trends

Tap a year to see what changed

2341.02020(3)3.82021(21)3.42022(5)4.32023(13)4.62024(55)4.52025(88)4.02026(25)

Distribution · 210 analyzed

5
153
4
24
3
2
2
2
1
29

How They Respond to Reviews

100%response rate

This facility actively engages with reviewer feedback.

Questions for Your Tour

  • 1I noticed your team is very active in responding to online feedback; how do you use that family input to improve the daily experience for residents?
  • 2With your high staffing rating, how do you ensure that staff are consistently available and responsive when families try to reach them by phone?
  • 3We understand that maintaining a clean environment is a top priority; what is your current protocol for housekeeping and odor management in resident living areas?
  • 4Could you walk us through the process for ensuring that rehabilitation services are delivered exactly as scheduled in a resident's care plan?
  • 5How do you handle maintenance requests for in-room equipment, such as televisions or phone lines, to ensure they remain functional for residents?
  • 6Given the recent health inspection findings, what specific steps is the facility taking to improve clinical outcomes and overall care quality?

Personalized based on this facility's data


Key Review Excerpts

The administrator Eric Hugh helped my family when a family member had a health crisis. He was compassionate, patient, and respectful in how he handled our care.

Family member · 2025★★★★★

My mom was here for rehabilitation and it NEVER happened, even though I stated that when signing her in and every week she was here. She fell out the bed and no one called me nor did they make a report.

Rehab patient's family · 2025☆☆☆☆

The facility consistently had a strong odor of urine and feces, creating an unsanitary and unsafe environment. Additionally, the staff repeatedly demonstrated unprofessional behavior.

Family member · 2025☆☆☆☆
Source: 221 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
1.01hrs
OK
Registered nurses for medical care
Total Nursing
3.93hrs
96%
All nurses + aides combined
Staff Turnover
32%
Lower is better (< 30% = good)
RN Turnover
25%
Lower is better (< 30% = good)

Total nursing hours are below minimum, though RN coverage is adequate. This may mean fewer aides for daily tasks like bathing and mobility.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
4/ 5
Better Than Avg

10

measures

Worse Than Avg

2

measures

Mixed Results

5

measures

Long-Stay Residents
😔

Residents with depression symptoms

↓ Lower is better
This Facility22.6%
Worse than Avg
Here
22.6%
US
12.1%
DC
6.6%
The district
5.5%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility8.2%
Better than Avg
Here
8.2%
US
19.5%
DC
12.1%
The district
12.4%
💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility99.1%
Better than Avg
Here
99.1%
US
93.4%
DC
90.7%
The district
90.2%
🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility14.4%
Better than Avg
Here
14.4%
US
14.4%
DC
22.2%
The district
22.8%
🚶

Residents whose walking got worse

↓ Lower is better
This Facility10.5%
Better than Avg
Here
10.5%
US
15.3%
DC
17.7%
The district
18.3%
💊

Residents on antipsychotic medication

↓ Lower is better
This Facility8.9%
Mixed vs Avgs
Here
8.9%
US
15.4%
DC
7.8%
The district
7.8%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility88.1%
Better than Avg
Here
88.1%
US
79.7%
DC
73.2%
The district
72.2%
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility73.2%
Mixed vs Avgs
Here
73.2%
US
81.8%
DC
66.0%
The district
65.5%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility1.4%
Mixed vs Avgs
Here
1.4%
US
1.6%
DC
0.7%
The district
0.7%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

19deficiencies
1penalties
Near state avg (20.1)
18 complaint-triggered
$61,929 in fines

This facility has concerning patterns of recurring problems, particularly with families filing complaints that triggered 18 deficiencies. The most persistent issues involve care planning and medical record management, accident prevention and safety supervision, and protection from abuse and neglect. While most violations show correction dates, some recent complaint-triggered deficiencies from 2025 remain uncorrected, indicating ongoing problems with fundamental care planning that families continue to report to authorities.

Nov 24, 2025Complaint
2
0656Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0842Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Sep 19, 2025Complaint
1
0609Potential for harm · IsolatedResolved (past non-compliance)

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Jun 6, 2025Complaint
1
0656Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Nov 27, 2024Routine
18
0689Immediate jeopardy · PatternCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0353Potential for harm · WidespreadCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0700Potential for harm · WidespreadCorrected

Miscellaneous Deficiencies

Meet requirements for operating features, such as evacuation plans, fire drills, smoking regulations, draperies, decorations and the inspection, testing and maintenance of fire doors.

0039Potential for harm · PatternCorrected

Emergency Preparedness Deficiencies

Conduct testing and exercise requirements.

0324Potential for harm · PatternCorrected

Smoke Deficiencies

Provide properly protected cooking facilities.

0932Potential for harm · PatternCorrected

Smoke Deficiencies

Meet other general requirements.

0812Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0880Potential for harm · PatternCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0908Potential for harm · PatternCorrected

Environmental Deficiencies

Keep all essential equipment working safely.

0919Potential for harm · PatternCorrected

Environmental Deficiencies

Make sure that a working call system is available in each resident's bathroom and bathing area.

0583Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Keep residents' personal and medical records private and confidential.

0693Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

0694Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide for the safe, appropriate administration of IV fluids for a resident when needed.

0695Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe and appropriate respiratory care for a resident when needed.

0711Potential for harm · IsolatedCorrected

Nursing and Physician Services Deficiencies

Ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit.

0755Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

0761Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0924Potential for harm · IsolatedCorrected

Environmental Deficiencies

Put firmly secured handrails on each side of hallways.

Nov 27, 2024Complaint
8
0584Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

0684Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

0585Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

0600Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

0607Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Develop and implement policies and procedures to prevent abuse, neglect, and theft.

0609Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

0656Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0943Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation.

Jul 7, 2023Complaint
1
0584Potential for harm · PatternCorrected

Resident Rights Deficiencies

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Federal Penalties

Fine

Nov 27, 2024

$48,887

Ownership & Operations

Who Operates This Facility

Owner / Operator

Unique Rehabilitation and Health Center LLC

Organization Type

for profit

Ownership & Management

Owners

Rooz, Efraim

Owner

90%

Key personnel

Adduru, BenjaminManaging Control - Governing BodyHugh, EricManaging Control - Governing BodyMatthews, EvetteManaging Control - Governing BodyActualmeds CorporationManagerEnhance Therapies Master PaycoManager
Source: Medicare provider data

Contact

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References & Resources

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