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Nursing HomeMedicaid

Tulsa Nursing Center

Strong Medicare quality ratings; families often praise highly praised dietary and kitchen staff. Still worth an in-person visit.

10912 East 14th Street, Columbus · Tulsa, OK 74128104 bedsLicensed & Active
4/5
Medicare
Inspection
Quality
Staffing
Google rating
3.9/5

based on 150 Google reviews

5
4
3
2
1
Tulsa Nursing Center Nursing Home in Tulsa, OK — Street View
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What this means for your family

While the dietary and housekeeping departments receive consistent praise, the facility has a concerning history of reports regarding patient neglect and slow response times. If you are considering this facility, we strongly recommend unannounced visits and asking for specific documentation on how they handle call light response times and medication administration oversight.

Google Reviews

Google Reviews

150 reviews on Google
Tulsa Nursing Center receives highly polarized feedback, with many reviewers praising the dietary and housekeeping staff for their dedication and cleanliness, while others report severe neglect and hygiene issues. Families should be aware of a recurring pattern of complaints regarding slow response times to call lights, poor medication management, and instances of residents being left in soiled conditions. While some families report successful rehabilitation and compassionate care, the frequency of serious allegations regarding patient safety warrants extreme caution.

Quality Themes

Tap a score for details
Food9.0Staff4.0Clean5.0Activities5.0Meds2.0MemoryN/AComms3.0ValueN/A

Strengths

  • Highly praised dietary and kitchen staff
  • Effective housekeeping and cleanliness management
  • Dedicated rehabilitation and therapy team
  • Professional business office and administrative support

Concerns

  • Neglect and failure to respond to call lights (mentioned by 12 reviewers)
  • Poor hygiene and failure to assist with bathing/toileting (mentioned by 9 reviewers)
  • Medication management errors and lack of oversight (mentioned by 5 reviewers)
  • Facility maintenance and run-down appearance (mentioned by 6 reviewers)

Rating Trends

Tap a year to see what changed

234'14(1)'17(6)'19(7)'21(10)'23(5)'25(12)'26(6)

Distribution · 151 analyzed

5
93
4
15
3
5
2
6
1
32
29 reviews posted between Aug 7, 2024Aug 10, 2024 · 25 were 5-star
22 reviews posted between Aug 19, 2024Aug 23, 2024 · 19 were 5-star
11 reviews posted between Aug 26, 2024Aug 28, 2024 · 11 were 5-star

How They Respond to Reviews

53%response rate

This facility responds to some reviews.

Questions for Your Tour

  • 1We've heard wonderful things about your kitchen and dietary team; could you tell us more about how meals are prepared and if there are options for specific dietary needs?
  • 2How does the nursing team ensure that call lights are answered promptly, especially during the night shifts?
  • 3What specific protocols are in place to ensure medication is administered accurately and double-checked by supervisors?
  • 4Can you describe the routine for assisting residents with personal hygiene and daily bathing to ensure they stay comfortable and clean?
  • 5What kind of daily activities or social programs are available to keep residents engaged and connected with one another?
  • 6In the event of a medical emergency after hours, what is the process for contacting physicians and notifying the family?

Personalized based on this facility's data


Key Review Excerpts

My mom was there one week and only received a bath the last day she was there. They left her in a wheelchair in the cafeteria all morning. They didn't check if she was wet in the morning so she was in soiled pants all morning.

Memory care family member · 2025☆☆☆☆

The therapy team is fabulous and successful at helping so many people to return to the community with his/her family. Social Services ensures that you have all equipment needed for your home prior to discharge.

Long-term resident's family · 2024★★★★★

My wife had brain surgery 5 months prior and can become confused If s... Her physical therapy digressed to basically none except being set in her wheelchair to watch TV.

Rehab patient's spouse · 2026☆☆☆☆
Source: 150 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.20hrs
26%
Registered nurses for medical care
Total Nursing
3.04hrs
74%
All nurses + aides combined
Staff Turnover
49%
Lower is better (< 30% = good)
RN Turnover
60%
Lower is better (< 30% = good)

Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
5/ 5
Better Than Avg

16

measures

Worse Than Avg

1

measures

Long-Stay Residents
💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility99.1%
Better than Avg
Here
99.1%
US
93.4%
OK
90.6%
Tulsa
82.2%
💊

Residents on antipsychotic medication

↓ Lower is better
This Facility2.3%
Better than Avg
Here
2.3%
US
15.5%
OK
17.2%
Tulsa
12.3%
😔

Residents with depression symptoms

↓ Lower is better
This Facility1.3%
Better than Avg
Here
1.3%
US
12.1%
OK
3.3%
Tulsa
3.2%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility14.9%
Better than Avg
Here
14.9%
US
19.5%
OK
25.4%
Tulsa
22.2%
🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility6.5%
Better than Avg
Here
6.5%
US
14.4%
OK
13.8%
Tulsa
12.5%
🚶

Residents whose walking got worse

↓ Lower is better
This Facility7.4%
Better than Avg
Here
7.4%
US
15.3%
OK
14.7%
Tulsa
13.5%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility87.6%
Better than Avg
Here
87.6%
US
81.8%
OK
75.0%
Tulsa
69.1%
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility86.2%
Better than Avg
Here
86.2%
US
79.8%
OK
74.1%
Tulsa
67.8%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility0.7%
Better than Avg
Here
0.7%
US
1.6%
OK
1.8%
Tulsa
1.2%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

10deficiencies
Above state avg (7.2)
3 complaint-triggered

Tulsa Nursing Center has ongoing issues with care planning and medication management, with deficiencies recurring across multiple surveys from 2022 to 2025. The facility has struggled with resident assessments, care plan development, and pharmacy services, suggesting these problems persist despite corrections. Two families filed complaints about notification failures and medication services, indicating real-world impact on residents and their families.

Apr 30, 2026Complaint
1
0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

Mar 12, 2025Routine
9
0657Potential for harm · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

0756Potential for harm · PatternCorrected

Pharmacy Service Deficiencies

Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

0222Potential for harm · PatternCorrected

Egress Deficiencies

Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

0625Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.

0637Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Assess the resident when there is a significant change in condition

0641Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure each resident receives an accurate assessment.

0690Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

0692Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide enough food/fluids to maintain a resident's health.

0919Potential for harm · IsolatedCorrected

Environmental Deficiencies

Make sure that a working call system is available in each resident's bathroom and bathing area.

Mar 12, 2025Complaint
1
0580Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

Oct 17, 2024Complaint
1
0755Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Nov 16, 2023Routine
3
0689Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0761Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0804Potential for harm · IsolatedCorrected

Nutrition and Dietary Deficiencies

Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

Oct 31, 2022Routine
8
0039Potential for harm · WidespreadCorrected

Emergency Preparedness Deficiencies

Conduct testing and exercise requirements.

0698Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Provide safe, appropriate dialysis care/services for a resident who requires such services.

0700Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.

0321Potential for harm · PatternCorrected

Smoke Deficiencies

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

0640Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.

0657Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

0760Potential for harm · IsolatedResolved (past non-compliance)

Pharmacy Service Deficiencies

Ensure that residents are free from significant medication errors.

0909Potential for harm · IsolatedCorrected

Environmental Deficiencies

Regularly inspect all bed frames, mattresses, and bed rails (if any) for safety; and all bed rails and mattresses must attach safely to the bed frame.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Tulsa Nursing Center

Organization Type

for profit

Chain Affiliation

Chain Name

Stonegate Senior Living

Chain Size

24 facilities nationwide

Chain avg rating: 2.4/5 · Rank 2 of 24 (Best)

Ownership & Management

Owners

Pf Tnc Snf Ops, LLC,

Owner · Organization

Sanctuary Ltc, LLC

Owner · Organization

Preservation Freehold Company

Owner (parent company) · Organization

100%

Campbell, Scott

Individual is an Owner, Partner or Trustee of Any Adp of the Snf

Fisher, James

Individual is an Owner, Partner or Trustee of Any Adp of the Snf

Langdon, Thomas

Individual is an Owner, Partner or Trustee of Any Adp of the Snf

Mcgehee, William

Individual is an Owner, Partner or Trustee of Any Adp of the Snf

Taylor, John

Individual is an Owner, Partner or Trustee of Any Adp of the Snf

Key personnel

Umb Bank National Association5% or Greater Mortgage InterestPf Tnc Snf Ops, LLC,ManagerStonegate Senior Living, LpManagerChance, JamesManagerCrimmins, SusanManager
Source: Medicare provider data

Contact

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References & Resources

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