Truman Senior Living
Strong Medicare quality ratings; families often praise long-standing community presence since 1986. Still worth an in-person visit.
based on 6 Google reviews
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What this means for your family
While the facility offers essential Medicare-certified nursing services, you should be aware of historical reports regarding staffing shortages. When touring, specifically ask how the facility manages call light response times and what the current staff-to-resident ratio is to ensure your loved one's needs will be met promptly.
Google Reviews
Google Reviews
6 reviews on Google“Truman Senior Living is a long-standing facility that provides basic skilled nursing and assistance with daily living tasks. However, historical feedback highlights significant concerns regarding chronic understaffing, which leads to delayed response times for resident call lights and missed opportunities for mobility assistance.”
Quality Themes
Tap a score for detailsStrengths
- Long-standing community presence since 1986
- Certified for Medicare and Medicaid
- Comprehensive daily living assistance
- 24-hour nursing care availability
Concerns
- Chronic understaffing leading to neglected care (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 7 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1Given that Truman Senior Living has been a part of this community since 1986, how do you integrate the facility into local events or keep residents connected to the surrounding neighborhood?
- 2With a 5-star staffing rating from CMS, how do you ensure that the daily care team remains consistent and attentive to each resident's individual needs throughout all shifts?
- 3I noticed there were a few recent state violations; could you walk me through the steps the facility has taken to address those specific concerns and prevent them from recurring?
- 4Could you describe the daily activity schedule and how you tailor these programs to keep residents engaged, especially for those who may have different levels of mobility or interest?
- 5Since you provide 24-hour nursing care, what is your specific protocol for handling urgent medical changes or emergencies during the overnight hours?
- 6How does your team manage communication with families to ensure we stay updated on our loved one's health and daily well-being?
Personalized based on this facility's data
Key Review Excerpts
“The reason they give the resident for not answering their call light for a half hour to an hour, "We are under staffed". Their reason for not walking a resident when they should, "under staffed"!”
“Truman senior living has been operating in Truman since 1986. It has under heartland senior living since 2017. It has a 40 bed skilled nursing facility.”
Staffing
Staffing Hours
per resident/day · Medicare 2026This facility meets the national staffing benchmarks. Higher staffing is linked to fewer falls and better day-to-day care.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 16 measures
10
measures
3
measures
3
measures
Residents on antipsychotic medication
Residents whose bladder or bowel control got worse
Residents on anti-anxiety or sleep medication
Residents whose walking got worse
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents needing more daily help over time
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Truman Senior Living has ongoing fire safety concerns, with repeated deficiencies in building safety systems, fire alarm maintenance, and emergency equipment spanning multiple surveys. The facility also shows recurring problems with care planning and resident assessments. Families have filed complaints resulting in four deficiencies related to care planning, treatment quality, and staff competency. While all issues show correction dates, the persistence of similar problems across surveys suggests systemic challenges that warrant careful consideration during any visit.
Jan 2, 2026Routine13
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Services Deficiencies
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Egress Deficiencies
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Miscellaneous Deficiencies
Have restrictions on the use of portable space heaters.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Resident Rights Deficiencies
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Egress Deficiencies
Install emergency lighting that can last at least 1 1/2 hours.
Nov 14, 2024Routine10
Egress Deficiencies
Have exits that are accessible at all times.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies
Install an approved automatic sprinkler system.
Smoke Deficiencies
Properly select, install, inspect, or maintain portable fire extinguishes.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper medical gas storage and administration areas.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Emergency Preparedness Deficiencies
Provide family notifications of emergency plan.
Aug 21, 2024Complaint3
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Nursing and Physician Services Deficiencies
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Mar 19, 2024Complaint1
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Feb 27, 2024Routine4
Resident Rights Deficiencies
Ensure residents have reasonable access to and privacy in their use of communication methods.
Resident Rights Deficiencies
Give residents a notice of rights, rules, services and charges.
Administration Deficiencies
Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Ownership & Operations
Who Operates This Facility
Truman Senior Living
nonprofit
Ownership & Management
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
6 reviews from families & visitors
Official Website
Visit heartlandseniorlivingmn.org
Medicare data downloads
Original nursing home datasets
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