Trinity Shores of Port Lavaca
Families consistently rate this highly — reviewers highlight warm and attentive staff. Schedule a visit to confirm the fit.
based on 36 Google reviews
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What this means for your family
This facility is an excellent choice for families prioritizing a social, active, and warm environment, as the staff is frequently praised for going above and beyond. However, because of a past report regarding neglect and hygiene, you should specifically ask during your tour about their protocols for bedside care and pest control.
Google Reviews
Google Reviews
36 reviews analyzed“Trinity Shores is highly regarded by residents and families for its warm, family-like atmosphere and exceptionally caring staff. While most reviews praise the cleanliness and engaging social activities, one critical review raised serious concerns regarding neglect and hygiene.”
Quality Themes
Tap a score for detailsStrengths
- Warm and attentive staff
- Engaging social activities and events
- Clean and well-maintained facility
- Compassionate care for residents
Concerns
- Allegations of neglect and hygiene issues
Rating Trends
Tap a year to see what changed
Distribution
How They Respond to Reviews
The owner primarily uses repetitive, templated phrases to acknowledge positive reviews, often simply adding the reviewer's name to a standard 'thank you' script. While they do address negative reviews with a more professional and solution-oriented tone, the vast majority of responses lack specific engagement with the review content.
Questions for Your Tour
- 1It's wonderful to see how much the management engages with the community online; how does that same level of attentiveness translate to the daily care of residents?
- 2We've heard great things about the social atmosphere here, so could you tell us more about the specific types of events or outings planned for the residents each month?
- 3Maintaining a clean and comfortable environment is a top priority for us; what are your specific protocols for daily housekeeping and facility upkeep?
- 4Since we are looking for a high standard of personal care, how do you ensure that every resident's individual hygiene and grooming needs are met consistently?
- 5In the event of a sudden medical change or an emergency during the night, what is the immediate protocol for getting a resident the help they need?
- 6With a community of 100 residents, how do you ensure that the staff can provide that warm, personalized attention to each person's unique routine?
Personalized based on this facility's data
Key Review Excerpts
“The care and compassion of the staff made this difficult time comfortable. We knew he was safe, and he loved living there.”
“My grandpa has been at Trinity Shores for about 9 months. He loves it there. The staff and residents are so friendly. Po had a long stay in the hospital and Brenda, the Marketing Director, visited him at least once a week.”
“I have been a resident almost two years and i enjoy it at trinity shores. i feel very safe here and the staff are wonderful. i love the food and the activities.”
State Inspection History
State Inspections
Source: Texas Health & Human Services Commission
Key Findings
The most recent inspection on January 4, 2022, showed no new violations. However, a previous inspection in June 2021 identified several Life Safety Code issues regarding fire alarm documentation, smoking regulations, and maintenance of heating, cooling, and generator systems, all of which were subsequently corrected.
Jan 4, 2022RoutineCleanReport
No deficiencies found during this inspection.
Jun 29, 2021Routine
Life Safety Code (7 violations)
The facility failed to ensure the smoke detectors were to be tested for sensitivity as required. The facility failed to provide all required fire alarm documentation, including as-built installation drawings, operation and maintenance manuals, and a written sequence of operation, must be available for examination by DADS.
The facility failed to provide a written contract with a fire alarm firm to perform inspections, testing, and system maintenance at least every six months.
The facility failed to ensure an emergency generator was in compliance with licensing standards for assisted living facilities.
The facility failed to comply with Chapter 19 of NFPA 101.
The facility failed to ensure the outside areas, grounds, adjacent buildings, and all site features were maintained free of fire or health hazards; and/or failed to ensure that water would drain away from the facility to prevent standing water near the building.
The facility failed to ensure compliance with smoking regulations in the licensing standards for assisted living facilities.
The facility failed to provide and maintain heating and cooling systems in compliance with licensing standards for assisted living facilities.
Ownership & Operations
Who Operates This Facility
Lonestar Trio Senior Living, LLC
for profit
TRIPLE CROWN SENIOR LIVING TEXAS, LLC
CANDACE REYES
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
36 reviews from families & visitors
Official Website
Visit trinityshoressl.com
Medicare data downloads
Original nursing home datasets
TX HHSC — View Official Record
Public-record source of inspection history and licensure data shown on this page
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