Trinity Regional Rehab Center
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 76 Google reviews

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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Low overall rating (2/5 stars)
- Above-median deficiencies (9 vs median 6.0)
Bottom 25% in FL · Below recommended RN staffing · No penalties on record
What this means for your family
This facility offers excellent therapy services and convenient onsite dialysis, which may benefit those with specific medical needs. However, the recurring reports of long wait times for assistance and poor communication are serious concerns; we strongly recommend visiting in person during off-hours to observe staff responsiveness before making a decision.
Google Reviews
Google Reviews
76 reviews on Google“Trinity Regional Rehab Center receives highly polarized feedback, with some families praising the therapy department and onsite dialysis, while others report severe neglect and staffing shortages. Common complaints include long wait times for call lights, difficulty reaching staff by phone, and concerns regarding basic hygiene and patient care. Prospective families should be aware of the significant divide between those who had successful rehab experiences and those who encountered critical lapses in attention.”
Quality Themes
Tap a score for detailsStrengths
- Highly skilled and encouraging therapy team
- Convenient onsite dialysis services
- Some dedicated and attentive nursing/CNA staff
- Clean and well-maintained facility environment
Concerns
- Excessive wait times for call light assistance (mentioned by 5 reviewers)
- Difficulty communicating with staff via phone (mentioned by 4 reviewers)
- Understaffing leading to neglect of basic patient needs (mentioned by 4 reviewers)
- Poor food quality and limited options (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 82 analyzed
How They Respond to Reviews
This facility rarely responds to reviews.
Questions for Your Tour
- 1Given the facility's focus on rehabilitation, what specific protocols are in place to ensure residents receive timely assistance when they use their call lights?
- 2Could you walk us through your current process for family members to receive updates on their loved one's care, especially since we want to ensure we stay well-connected?
- 3With the onsite dialysis services available, how do you coordinate the daily care and comfort of residents who are managing those treatments alongside their other medical needs?
- 4We understand that staffing levels can fluctuate; what steps are you taking to ensure that every resident receives consistent, attentive care throughout the day and night?
- 5Could you share how your team is working to improve the dining experience and offer more variety in meal options for residents?
- 6What kind of daily activities or social programs do you have in place to keep residents engaged and active outside of their therapy sessions?
Personalized based on this facility's data
Key Review Excerpts
“The entire therapy team was patient beyond description, PT, OT, SP totally awesome and encouraging.”
“I loved that they had dialysis onsite so my mom did not have to get transported several times a week like the last facility she was at.”
“Pressing the light for assistance traditionally takes 30-40 minutes before help arrives. The CNA is overworked and short staffed.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
9
measures
3
measures
5
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on antipsychotic medication
Residents who lost too much weight
Residents whose bladder or bowel control got worse
Residents vaccinated for pneumonia
Residents needing more daily help over time
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Families filed complaints triggering 5 deficiencies, primarily concerning medication management issues including high error rates and improper drug labeling that recurred across multiple surveys from 2021-2023. The facility also had repeated problems with resident rights violations, particularly around discharge procedures and grievance policies. While all deficiencies show correction dates, the pattern of recurring medication safety issues and complaint-driven violations suggests ongoing care quality concerns families should carefully consider.
Feb 12, 2026Complaint2
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
May 1, 2025Complaint1
Resident Rights Deficiencies
Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.
Nov 21, 2024Routine8
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Resident Rights Deficiencies
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies
Provide for the safe, appropriate administration of IV fluids for a resident when needed.
Nutrition and Dietary Deficiencies
Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Sep 21, 2022Routine1
Miscellaneous Deficiencies
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Apr 22, 2021Routine9
Resident Rights Deficiencies
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Quality of Life and Care Deficiencies
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Pharmacy Service Deficiencies
Ensure medication error rates are not 5 percent or greater.
Resident Rights Deficiencies
Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Egress Deficiencies
Install emergency lighting that can last at least 1 1/2 hours.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Ownership & Operations
Who Operates This Facility
Trinity Regional Rehab Center
for profit
Ownership & Management
Owners
Undisclosed
Ownership Data Not Available · Organization
Contact
Get in Touch
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References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
76 reviews from families & visitors
Official Website
Visit trinityregionalrehab.com
Medicare data downloads
Original nursing home datasets
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Safer Alternatives Nearby
Based on current clinical data, we identified 6 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.
Trinity Place Assisted Living, LLC
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Life Care Center of New Port Richey
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Aspire at Ridge Haven
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Southern Pines Nursing Center
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Nursing & Rehabilitation Center of New Port Richey
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Heather Hill Healthcare Center
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