Trinitas Hospital
Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.
based on 838 Google reviews

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What this means for your family
Trinitas Hospital falls in the middle range of Medicare quality ratings. This means baseline standards are met, but there is room for improvement. Strengths include compassionate and attentive nursing staff. Some reviewers note concerns about extremely long wait times in the emergency department (mentioned by 6 reviewers). A personal tour and conversation with current residents' families will give you the best picture of daily life here.
Google Reviews
Google Reviews
838 reviews on GoogleFamilies should be aware of significant inconsistencies in care quality between different hospital units and shifts. While many reviewers praise specific nurses and surgeons for being compassionate and professional, there are frequent, serious reports of long emergency room wait times, lack of physician follow-up, and communication breakdowns regarding diagnoses and appointments.
Quality Themes
Strengths
- Compassionate and attentive nursing staff
- Skilled surgical specialists
- Clean and well-maintained facility appearance
- Professionalism in the ambulatory center
Concerns
- Extremely long wait times in the Emergency Department (mentioned by 6 reviewers)
- Lack of communication from physicians regarding results or status (mentioned by 4 reviewers)
- Inconsistency in care quality between day and night shifts (mentioned by 2 reviewers)
- Issues with administrative errors and appointment scheduling (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 215 analyzed
Review Pace
steady over 22mo
How They Respond to Reviews
This facility responds to some reviews.
Questions for Your Tour
- 1We've heard great things about the compassion of your nursing staff; how do you ensure that same level of attentive care remains consistent between the day and night shifts?
- 2Since the facility looks so clean and well-maintained, could you tell us more about the daily activities and social programs available to keep residents engaged?
- 3How does the clinical team handle communication with families regarding medical updates or test results to ensure everyone stays informed?
- 4What is the process for managing medications, and how do you ensure accuracy and safety during shift changes?
- 5In the event of a medical emergency, what is the protocol for getting a resident stabilized and connected with the surgical specialists on-site?
- 6We noticed the facility is very responsive to feedback; how does the administration use resident or family concerns to address administrative or scheduling errors?
Personalized based on this facility's data
Key Review Excerpts
“Staff is amazing, Edith is the one if you need anything, took care of my wife after surgery.”
“I had an outpatient surgery scheduled at Trinitas Regional Medical Center and was a little concerned at first based on some of the reviews I had read. However, from the moment I checked in at admissions, everyone was very kind and professional.”
“The nurses are sweethearts but after they do what they gotta do and tell you “The doctor will be with you shortly” you might as well pack your bag and go home because you will NOT see a doctor.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Total nursing hours are below minimum, though RN coverage is adequate. This may mean fewer aides for daily tasks like bathing and mobility.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
14
measures
2
measures
1
measures
Residents whose bladder or bowel control got worse
Residents on anti-anxiety or sleep medication
Residents whose walking got worse
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents needing more daily help over time
Residents vaccinated for pneumonia
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Trinitas Hospital has 15 federal deficiencies across three surveys, with all issues reportedly corrected by the facility. The most recurring problems involve resident rights and dignity, care planning and assessments, and building safety systems. Recent January 2025 survey found multiple deficiencies in resident rights and infection control, suggesting ongoing challenges despite previous corrections.
Jan 16, 2025Routine8
Resident Rights Deficiencies
Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Rights Deficiencies
Reasonably accommodate the needs and preferences of each resident.
Resident Assessment and Care Planning Deficiencies
Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Sep 1, 2023Routine3
Egress Deficiencies
Install emergency lighting that can last at least 1 1/2 hours.
Resident Assessment and Care Planning Deficiencies
Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Jun 30, 2021Routine4
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Egress Deficiencies
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Ownership & Operations
Who Operates This Facility
Trinitas Hospital
nonprofit
Ownership & Management
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
838 reviews from families & visitors
Official Website
Visit rwjbh.org
Medicare data downloads
Original nursing home datasets
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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