Trinidad Rehabilitation and Healthcare Center
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 79 Google reviews
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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Abuse citation on record
- Low overall rating (2/5 stars)
- Low staffing rating (2/5 stars)
- Above-median deficiencies (11 vs median 7)
Below average in CO · Below recommended RN staffing · Below chain average · No penalties on record · Abuse citation
What this means for your family
This facility is highly regarded for its compassionate staff and clean, welcoming environment, making it a strong candidate for long-term care. However, families should be aware of potential inconsistencies in responsiveness during rehab stays; we recommend asking about specific nurse-to-patient ratios and how the facility handles urgent requests during off-hours.
Google Reviews
Google Reviews
79 reviews on Google“Trinidad Rehabilitation and Healthcare Center receives overwhelmingly positive feedback from families who praise the staff's kindness, attentiveness, and ability to create a welcoming, home-like environment. While most reviewers highlight the cleanliness and quality of care, a small number of critical reviews point to significant lapses in responsiveness and basic patient needs during the rehab process. Families should weigh the strong community atmosphere against the potential for inconsistent service during off-hours.”
Quality Themes
Tap a score for detailsStrengths
- Warm, compassionate, and attentive nursing staff
- Clean and well-maintained facility
- Strong focus on resident engagement and activities
- Welcoming, family-oriented atmosphere
Concerns
- Slow response times and delays in basic care/medication (mentioned by 2 reviewers)
- Inconsistent quality of food and meal service (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 80 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1I noticed your team is quite active in responding to feedback online; how do you use that resident and family input to improve the daily experience here?
- 2With a capacity of 119 residents, what specific steps are in place to ensure that medication management and basic care needs are addressed promptly for every individual?
- 3We read wonderful things about your activity programs; could you walk us through what a typical week of engagement looks like for someone living here?
- 4Given the recent health inspection reports, what specific improvements or new protocols has the facility implemented to raise the quality of care?
- 5We understand that meal times are a highlight of the day; how do you ensure consistency and quality in the dining experience for all residents?
- 6How does your nursing team coordinate with families to ensure that medical concerns are communicated clearly and handled efficiently, especially during busy times?
Personalized based on this facility's data
Key Review Excerpts
“If there were 100 stars on this review it would not be enough. My sweet aunt has been in this facility for a long time, and our family could not be happier. Every employee treats their residents as special as they would their own.”
“I came from kindred hospital on march 5 2022 to this facility. When I arrived I was paralyzed. this facility taught me how to walk. It was a very rough time but I never gave up the people that worked with me were excellent, Loving, kind and caring.”
“Great staff. Attentive to resident requests. Clean facilities. My family member feels cared for. The family pet is able to visit. This brings smiles and support to my family member”
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
12
measures
4
measures
1
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on anti-anxiety or sleep medication
Residents whose walking got worse
Residents whose bladder or bowel control got worse
Residents needing more daily help over time
Residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Trinidad Rehabilitation and Healthcare Center shows concerning patterns with 41 deficiencies across four surveys, including two complaint-triggered investigations where families reported problems. The most recurring issues involve resident care quality, medication management, and food safety, with some problems persisting across multiple years. While all deficiencies show correction dates, the facility's repeated struggles with fundamental care areas warrant careful consideration during visits.
Feb 18, 2026Complaint1
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Dec 5, 2025Complaint2
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Jun 5, 2024Routine10
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Emergency Preparedness Deficiencies
Establish methods for sharing information.
Nursing and Physician Services Deficiencies
Observe each nurse aide's job performance and give regular training.
Resident Rights Deficiencies
Allow resident to participate in the development and implementation of his or her person-centered plan of care.
Resident Rights Deficiencies
Allow residents to self-administer drugs if determined clinically appropriate.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
Pharmacy Service Deficiencies
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Administration Deficiencies
Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.
Feb 5, 2020Routine21
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Resident Rights Deficiencies
Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Administration Deficiencies
Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.
Nursing and Physician Services Deficiencies
Designate a physician to serve as medical director responsible for implementation of resident care policies and coordination of medical care in the facility.
Administration Deficiencies
Have an agreement with at least one or more hospitals certified by Medicare or Medicaid to make sure residents can be moved quickly to the hospital when they need medical care.
Administration Deficiencies
Have a plan that describes the process for conducting QAPI and QAA activities.
Emergency Preparedness Deficiencies
Establish policies and procedures for volunteers.
Resident Rights Deficiencies
Honor the resident's right to manage his or her financial affairs.
Resident Rights Deficiencies
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Quality of Life and Care Deficiencies
Provide activities to meet all resident's needs.
Nursing and Physician Services Deficiencies
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Quality of Life and Care Deficiencies
Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.
Pharmacy Service Deficiencies
Ensure medication error rates are not 5 percent or greater.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Resident Rights Deficiencies
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Quality of Life and Care Deficiencies
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Pharmacy Service Deficiencies
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Feb 7, 2019Routine8
Nursing and Physician Services Deficiencies
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Administration Deficiencies
Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.
Nutrition and Dietary Deficiencies
Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies
Provide activities to meet all resident's needs.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
State Inspection History
State Inspections
Source: CO Dept. of Public Health & Environment
Nov 18, 2024Follow-upCleanReport
No deficiencies found during this inspection.
Jul 22, 2024Follow-upCleanReport
No deficiencies found during this inspection.
Jul 2, 2024Routine
Based on a record review, it was determined that the facility failed to maintain the fire alarm system components and devices in accordance with the Life Safety Code Section 9.6 and NFPA 72.1. Annual Fire Alarm report states "Semi-Annual Visual Inspection Only"NFPA 101, Section 9.6.1.5* To ensure operational integrity, the fire alarm system shall have an approved maintenance and testing program complying with the applicable requirements of NFPA 70, Na.. Based on documentation review, it was determined that the facility did not maintain proper electrical practices in accordance with NFPA 99 Health Care Facilities Code (2012). This was evidenced by:No written record of the continuity of the grounding circuit, polarity of hot and neutral connections, and retention force of the grounding blade in patient care rooms was conducted annually. NFPA Standard: NFPA 99 Health Care Facilities Code (2012)6.3.3.2 Re.. Based on observation and record review during the survey, it was determined that the facility failed to maintain the back-up emergency generator in accordance with National Fire Protection Association (NFPA) Standard 110. This was evidenced by the following: 1. Missing April and May 2024 generator inspection reports8.1.1 The routine Maintenance and operational testing program shall be based on all of the following: Manufacturers recommen.. Based on observation and staff interview during the course of the survey it was determined the facility failed to maintain smoke barriers in accordance with NFPA 101, 8.5.1. This was evidenced by the following:1.Door 22 needs repair did not latch, Door 20 needs a knob, Deadbolt in the fire door by room 14 (needs to be removed) 2.Fire doors by Green Mile Nurses station drags on floor 3.Generator room 2-hour rating needs to seal penetrations NFPA 101, Sectio.. Based on observation and staff interview, it was determined that the facility failed to arrange and maintain the means of egress in accordance with Life Safety Code Section 7.2.1.4.5.11. Egress doors 2, 8 & 7 green mile racked (sticking when opening) and north wing 7.2.1.4.5.1 The forces required to fully open any door leaf manually in a means of egress shall not exceed 15 lbf (67 N) to release the latch, 30 lbf (133 N) to set the leaf in motion, and 15 lb.. Based on observation it was determined that the facility failed to maintain the kitchen hood suppression system as required by NFPA 96, (Chapter 12, Section 12.1.2.3.1) and cooking appliance restraint as required by NFPA 54, 9.6.1.2. 1.Main stove needs placement markers to return after movement for system coverage...ie chalksNFPA 96, 12.1.2.3 The fire-extinguishing system shall not require reevaluation where the cooking appliances are moved for the purposes of .. INITIAL COMENTS (ID Prefix Tag #K000) are informational only and a representation of the facility' s general characteristics. This survey was conducted in accordance with the Federal Register at Section 42 CFR 483.70(a).The facility consists of two structures separated by a common wall having a two-hour fire rating, and the facility is licensed for 119 beds at the time of this survey. Building A1, constructed in 1957, is a Type V (111) single-stor.. The Colorado Department of Public Health and Environment conducted this survey in accordance with the Federal Register at Section 42 CFR 483.70(a). The initial comments (ID Prefix Tag # K 000) are informational only and a representation of the facility' s general characteristics. The facility consists of two structures separated by a common wall having a two-hour fire rating, and the facility is licensed for 119 beds at the time of this survey. Building ..
Jun 5, 2024Complaint
A recertification survey with complaint #CO32340 and #CO35500 was completed on 6/2/24 to 6/5/24. Nine deficiencies were cited. An Emergency Preparedness survey was conducted from 6/2/24 to 6/5/24. One deficiency was cited. Based on interviews and record review, the facility failed to ensure two (#18 and #19) of four residents investigated for abuse out of 37 sample residents were kept free from physical abuse.Specifically, the facility failed to:-Prevent a physical altercation between Resident #93 and Resident #19, and,-Prevent a physical altercation between Resident #.. Based on observations and interviews, the facility failed to store, prepare, distribute, and serve food in a sanitary manner in the facility' s kitchen and dining room. Specifically, the facility failed to:-Ensure nourishment beverages in the main dining room and unit refrigerators were dated and labeled;-Ensure cooking utensils were dried.. Based on observations, record review and interviews, the facility failed to ensure one (#80) of three residents with skin conditions of 37 sample residents received the highest practicable treatment and care in accordance with professional standards of practice and the comprehensive person-centered care plan.Specifically, the facility failed t.. Based on observations, record review and interviews, the facility failed to ensure the resident environment remained as free of accident hazards as possible for one (#87) of three residents reviewed for accidents/hazards out of 37 sample residents.Specifically, the facility failed to ensure Resident #87 had an order for a medication (Aleve) found .. Based on observations, record review, and interviews the facility failed to use a person-centered approach when determining the use of bed rails for four (#27, #36, #40, and #70) of ten residents reviewed for bed rails out of 37 sample residents.Specifically, for Resident #27, #36, #40 and #70, the facility failed to:-Assess the resident for risk of.. Based on record review and interview, the facility failed to have a complete emergency preparedness communication plan that complies with Federal, State, and local laws.Specifically, the facility failed to ensure there was a written plan for sharing information and medical documentation for residents under the facility' s care, with other health pro.. Based on record review and interviews, the facility failed to complete a performance review of every nurse aide at least once every 12 months and provide regular in-service education based on the outcome of these reviews for four of four staff reviewed. Specifically, the facility had not completed annual performance reviews and/or provided r.. Based on record review and interviews, the facility failed to ensure residents had a right to participate in the development and implementation of their person-centered plan of care for one (#2) of one resident out of 37 sample residents. Specifically, the facility failed to invite Resident #2' s representative to participate in the care conferences.. Based on record review and interviews, the facility failed to ensure that the hospice services provided met professional standards and principles that applied to individuals providing services in the facility for one (#89) of five residents receiving hospice services out of 37 sample residents. Specifically, the facility failed to orient hospic.. Based on record review and interviews, the facility failed to ensure three (#2, #21, #54) of five residents reviewed for unnecessary medications out of 37 sample residents were free from unnecessary medications. Specifically, the facility failed to: -Ensure Resident #2, Resident #21 and Resident #54 had appropriate non-pharmacological interventions for ..
Ownership & Operations
Who Operates This Facility
Trinidad Rehabilitation and Healthcare Center
for profit
Chain Affiliation
Centennial Healthcare
8 facilities nationwide
Chain avg rating: 2.8/5 · Rank 5 of 8
Ownership & Management
Owners
Centennial III Colorado Holdco LLC
Owner · Organization
Centennial I Tbd Holdco LLC
Owner (parent company) · Organization
Centennial Mn Tr I
Owner (parent company) · Organization
Centennial M Trust II
Owner (parent company) · Organization
Centennial Ms Trust I
Owner (parent company) · Organization
Centennial Yf Trust I
Owner (parent company) · Organization
Emssah Non- Grantor Trust
Owner (parent company) · Organization
Gottlieb, Refoel
Owner (parent company)
Key personnel
Contact
Get in Touch
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References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
79 reviews from families & visitors
Official Website
Visit trinidadrhc.com
Medicare data downloads
Original nursing home datasets
CO CDPHE — View Official Record
Public-record source of inspection history and licensure data shown on this page
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Safer Alternatives Nearby
Based on current clinical data, we identified 1 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.