Trillium House
Families consistently rate this highly — reviewers highlight compassionate and supportive nursing staff. Schedule a visit to confirm the fit.
based on 5 Google reviews
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What this means for your family
While Trillium House has historically provided excellent, compassionate care, recent reports suggest a decline in oversight and safety protocols. Families should conduct a site visit during off-hours to observe staff engagement and inquire specifically about the current meal preparation process and fall prevention strategies.
Google Reviews
Google Reviews
5 reviews analyzed“Trillium House receives praise for its compassionate, personalized care and home-like atmosphere, particularly for end-of-life support and post-surgical respite. However, recent feedback highlights significant concerns regarding staff attentiveness, reliance on volunteers for meal preparation, and safety issues related to patient falls.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and supportive nursing staff
- Home-like, dignified environment
- Personalized attention for residents
Concerns
- Staff distracted by personal phone use
- Inadequate meal preparation and cold food
- Patient safety and fall risks
Rating Trends
Tap a year to see what changed
Distribution
How They Respond to Reviews
Questions for Your Tour
- 1With your focus on a home-like environment, how do you ensure the staff remains fully engaged with residents throughout their shifts?
- 2Could you walk me through the current meal service process and how you ensure that food is served at the proper temperature and meets individual dietary preferences?
- 3Given the smaller capacity of Trillium House, what specific protocols do you have in place to monitor residents and minimize fall risks?
- 4How do you tailor your daily activities and engagement programs to support residents who may require additional memory care assistance?
- 5In the event of a medical emergency, what is the immediate process for notifying family members and coordinating with local medical professionals?
- 6What steps are you taking to improve the dining experience to ensure it matches the high level of compassionate care your nursing staff is known for?
Personalized based on this facility's data
Key Review Excerpts
“Not only was the care first class, but also were ALL the workers with whom I had contact. I will never forget their love and support and encouragement.”
“The caretakers were personable and went to great lengths to make sure it was a home and not just another facility. They provide home made meals, personalized conversations.”
“The workers are spending too much time on their phones. They should be taking care of patients . There should be a cook that makes a Breakfast, Lunch and Dinner but that's left to volunteers and the aides.”
State Inspection History
State Inspections
Source: MI Dept. of Licensing & Regulatory Affairs
Key Findings
The most recent renewal inspection identified issues regarding missing signatures on resident assessment plans, irregular fire drills, improper fire extinguisher inspections, and improper storage of combustible materials near heating equipment. The facility has submitted an acceptable corrective action plan to address these violations.
Jan 2, 2025Routine
Fire drills were not being completed on a regular basis.
Fire extinguishers were not being regularly inspected as required.
Two resident files were reviewed and did not have signatures on the assessment plan from either the resident or the resident’s designated representative or both.
Several boxes of dry goods were stored within a few feet of the furnace/water heater.
Jul 6, 2018OtherCleanReport
No deficiencies found during this inspection.
Ownership & Operations
Who Operates This Facility
Trillium House, INC.
Contact
Get in Touch
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References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
5 reviews from families & visitors
Official Website
Visit trilliumhouse.org
Medicare data downloads
Original nursing home datasets
MI LARA — View Official Record
Public-record source of inspection history and licensure data shown on this page
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