Tri Cities Rehabilitation and Healthcare Center
Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.
based on 8 Google reviews

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What this means for your family
The facility is described as clean and friendly by recent visitors, which is a positive sign for the environment. However, because the available reviews are extremely brief and lack detail on clinical care, you should schedule an in-person tour to observe staff-to-patient interactions and ask specific questions about care protocols.
Google Reviews
Google Reviews
8 reviews analyzedโTri Cities Rehabilitation and Healthcare Center receives praise for its cleanliness and friendly staff interactions. However, the available feedback is extremely limited in detail, consisting mostly of short, non-descriptive ratings that lack insight into clinical care, food quality, or management responsiveness.โ
Quality Themes
Tap a score for detailsStrengths
- Clean, well-maintained environment
- Friendly and personable staff
- Consistent daily greetings from housekeeping
Rating Trends
Tap a year to see what changed
Distribution
How They Respond to Reviews
Questions for Your Tour
- 1It is wonderful to see how clean and well-maintained the facility looks; how does the housekeeping team work with the nursing staff to ensure resident comfort?
- 2I noticed the staff is very friendly and greets everyone; how do you help new residents and families feel welcomed into the community?
- 3With such a high staffing rating, how do you ensure that the care remains personalized for each of the 85 residents?
- 4What specific steps are being taken to address recent health inspection findings and ensure all clinical protocols are being met?
- 5How does the nursing team manage medical emergencies or sudden changes in a resident's condition during the night?
- 6What kind of daily activities or social programs are available to keep residents engaged and active throughout the week?
Personalized based on this facility's data
Key Review Excerpts
โThis place is wonderful for my mother the housekeeping girls always walk by her room in the morning to tell her good morning and even night every friendly staff and a every clean place ๐ฅฐโ
โClean and friendlyโ
โClean and wonderful staffโ
Staffing
Staffing Hours
per resident/day ยท Medicare 2026This facility meets the national staffing benchmarks. Higher staffing is linked to fewer falls and better day-to-day care.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages ยท 17 measures
8
measures
8
measures
1
measures
Residents on anti-anxiety or sleep medication
Residents with depression symptoms
Residents whose bladder or bowel control got worse
Residents on antipsychotic medication
Residents who got a urinary tract infection
Residents who lost too much weight
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback ยท Medicare 2026
Tri Cities Rehabilitation and Healthcare Center had a significant survey in October 2024 with 14 deficiencies, primarily in nutrition and dietary services, infection control, and care planning. The facility also had medication error rate issues and concerns about resident abuse prevention. While all deficiencies show correction dates, the concentration of serious issues in the recent survey warrants careful consideration during your visit.
Oct 10, 2024Routine14
Nutrition and Dietary Deficiencies
Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.
Nutrition and Dietary Deficiencies
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies
Dispose of garbage and refuse properly.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Egress Deficiencies
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Smoke Deficiencies
Provide properly protected cooking facilities.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Quality of Life and Care Deficiencies
Provide enough food/fluids to maintain a resident's health.
Quality of Life and Care Deficiencies
Provide care or services that was trauma informed and/or culturally competent.
Quality of Life and Care Deficiencies
Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
Pharmacy Service Deficiencies
Ensure medication error rates are not 5 percent or greater.
Jul 11, 2019Routine1
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Apr 26, 2018Routine2
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Federal Penalties
Fine
Oct 10, 2024
$5,346
Ownership & Operations
Who Operates This Facility
Tri Cities Rehabilitation and Healthcare Center
for profit
Chain Affiliation
Principle Long Term Care
44 facilities nationwide
Chain avg rating: 3.1/5 ยท Rank 27 of 44
Ownership & Management
Owners
Undisclosed
Ownership Data Not Available ยท Organization
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
8 reviews from families & visitors
Official Website
Visit tricitiesnursing.com
Medicare data downloads
Original nursing home datasets
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