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Nursing HomeMedicaid

Tri Cities Rehabilitation and Healthcare Center

Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.

19101 Us Highway 119 North, Cumberland, KY 4082385 bedsLicensed & Active
3/5
Medicare
Inspection
Quality
Staffing
Google rating
4.3/5

based on 8 Google reviews

5
4
3
2
1
Tri Cities Rehabilitation and Healthcare Center Nursing Home in Cumberland, KY โ€” Street View
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What this means for your family

The facility is described as clean and friendly by recent visitors, which is a positive sign for the environment. However, because the available reviews are extremely brief and lack detail on clinical care, you should schedule an in-person tour to observe staff-to-patient interactions and ask specific questions about care protocols.

Google Reviews

Google Reviews

8 reviews analyzed
โ€œTri Cities Rehabilitation and Healthcare Center receives praise for its cleanliness and friendly staff interactions. However, the available feedback is extremely limited in detail, consisting mostly of short, non-descriptive ratings that lack insight into clinical care, food quality, or management responsiveness.โ€

Quality Themes

Tap a score for details
FoodN/AStaff9.0Clean10.0ActivitiesN/AMedsN/AMemoryN/ACommsN/AValueN/A

Strengths

  • Clean, well-maintained environment
  • Friendly and personable staff
  • Consistent daily greetings from housekeeping

Rating Trends

Tap a year to see what changed

2343.32018(3)4.52019(2)5.02023(1)5.02025(2)

Distribution

5
5
4
2
3
0
2
0
1
1

How They Respond to Reviews

0%response rate

Questions for Your Tour

  • 1It is wonderful to see how clean and well-maintained the facility looks; how does the housekeeping team work with the nursing staff to ensure resident comfort?
  • 2I noticed the staff is very friendly and greets everyone; how do you help new residents and families feel welcomed into the community?
  • 3With such a high staffing rating, how do you ensure that the care remains personalized for each of the 85 residents?
  • 4What specific steps are being taken to address recent health inspection findings and ensure all clinical protocols are being met?
  • 5How does the nursing team manage medical emergencies or sudden changes in a resident's condition during the night?
  • 6What kind of daily activities or social programs are available to keep residents engaged and active throughout the week?

Personalized based on this facility's data


Key Review Excerpts

โ€œThis place is wonderful for my mother the housekeeping girls always walk by her room in the morning to tell her good morning and even night every friendly staff and a every clean place ๐Ÿฅฐโ€

Memory care family member ยท 2025โ˜…โ˜…โ˜…โ˜…โ˜…

โ€œClean and friendlyโ€

General visitor ยท 2019โ˜…โ˜…โ˜…โ˜…โ˜…

โ€œClean and wonderful staffโ€

General visitor ยท 2025โ˜…โ˜…โ˜…โ˜…โ˜…
Source: 8 Google reviews

Staffing

Staffing Hours

per resident/day ยท Medicare 2026
RN Hours
0.83hrs
OK
Registered nurses for medical care
Total Nursing
4.47hrs
OK
All nurses + aides combined
Staff Turnover
32%
Lower is better (< 30% = good)
RN Turnover
10%
Lower is better (< 30% = good)

This facility meets the national staffing benchmarks. Higher staffing is linked to fewer falls and better day-to-day care.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages ยท 17 measures

Medicare Rating
2/ 5
Better Than Avg

8

measures

Worse Than Avg

8

measures

Mixed Results

1

measures

Long-Stay Residents
๐Ÿ’Š

Residents on anti-anxiety or sleep medication

โ†“ Lower is better
This Facility38.6%
Worse than Avg
Here
38.6%
US
19.5%
KY
29.6%
๐Ÿ˜”

Residents with depression symptoms

โ†“ Lower is better
This Facility0.0%
Better than Avg
Here
0.0%
US
12.1%
KY
16.5%
๐Ÿšฟ

Residents whose bladder or bowel control got worse

โ†“ Lower is better
This Facility6.6%
Better than Avg
Here
6.6%
US
19.4%
KY
19.4%
๐Ÿ’Š

Residents on antipsychotic medication

โ†“ Lower is better
This Facility22.9%
Worse than Avg
Here
22.9%
US
15.4%
KY
16.4%
๐Ÿฆ 

Residents who got a urinary tract infection

โ†“ Lower is better
This Facility5.4%
Worse than Avg
Here
5.4%
US
1.6%
KY
1.6%
โš–๏ธ

Residents who lost too much weight

โ†“ Lower is better
This Facility8.6%
Worse than Avg
Here
8.6%
US
5.3%
KY
6.7%
Short-Stay Residents (Rehab / Post-Acute)
๐Ÿ’‰

Short-stay residents vaccinated for the flu

โ†‘ Higher is better
This Facility53.5%
Worse than Avg
Here
53.5%
US
79.7%
KY
83.6%
๐Ÿ’‰

Short-stay residents vaccinated for pneumonia

โ†‘ Higher is better
This Facility61.0%
Worse than Avg
Here
61.0%
US
81.8%
KY
83.9%
๐Ÿ’Š

Short-stay residents newly given antipsychotics

โ†“ Lower is better
This Facility0.0%
Better than Avg
Here
0.0%
US
1.6%
KY
1.7%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback ยท Medicare 2026

11deficiencies
1penalties
Well above state avg (3.4)
$5,346 in fines

Tri Cities Rehabilitation and Healthcare Center had a significant survey in October 2024 with 14 deficiencies, primarily in nutrition and dietary services, infection control, and care planning. The facility also had medication error rate issues and concerns about resident abuse prevention. While all deficiencies show correction dates, the concentration of serious issues in the recent survey warrants careful consideration during your visit.

Oct 10, 2024Routine
14
0801ModerateCorrected

Nutrition and Dietary Deficiencies

Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.

0803ModerateCorrected

Nutrition and Dietary Deficiencies

Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

0812ModerateCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0814ModerateCorrected

Nutrition and Dietary Deficiencies

Dispose of garbage and refuse properly.

0880ModerateCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0222ModerateCorrected

Egress Deficiencies

Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

0324ModerateCorrected

Smoke Deficiencies

Provide properly protected cooking facilities.

0363ModerateCorrected

Smoke Deficiencies

Install corridor and hallway doors that block smoke.

0657ModerateCorrected

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

0600MinorCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

0692MinorCorrected

Quality of Life and Care Deficiencies

Provide enough food/fluids to maintain a resident's health.

0699MinorCorrected

Quality of Life and Care Deficiencies

Provide care or services that was trauma informed and/or culturally competent.

0700MinorCorrected

Quality of Life and Care Deficiencies

Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.

0759MinorCorrected

Pharmacy Service Deficiencies

Ensure medication error rates are not 5 percent or greater.

Jul 11, 2019Routine
1
0842MinorCorrected

Resident Assessment and Care Planning Deficiencies

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Apr 26, 2018Routine
2
0641MinorCorrected

Resident Assessment and Care Planning Deficiencies

Ensure each resident receives an accurate assessment.

0880MinorCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

Federal Penalties

Fine

Oct 10, 2024

$5,346

Ownership & Operations

Who Operates This Facility

Owner / Operator

Tri Cities Rehabilitation and Healthcare Center

Organization Type

for profit

Chain Affiliation

Chain Name

Principle Long Term Care

Chain Size

44 facilities nationwide

Chain avg rating: 3.1/5 ยท Rank 27 of 44

Ownership & Management

Owners

Undisclosed

Ownership Data Not Available ยท Organization

Source: Medicare provider data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

References & Resources

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