Traylor Retirement Community
Strong Medicare quality ratings; families often praise friendly and helpful nursing and office staff. Still worth an in-person visit.
based on 22 Google reviews
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What this means for your family
Traylor Retirement Community is highly regarded for its compassionate and friendly staff, making it a strong candidate for residents needing attentive care. However, prospective families should conduct a thorough walkthrough of the physical premises and specifically ask management about the status of plumbing and sewage infrastructure, as there are reports of unresolved maintenance issues in the residential units.
Google Reviews
Google Reviews
22 reviews on Google“Traylor Retirement Community receives high praise for its friendly, attentive staff and welcoming environment, particularly from families visiting residents. However, there are serious concerns regarding facility maintenance, specifically regarding long-standing sewage and plumbing issues in the senior living apartments that management has allegedly failed to address.”
Quality Themes
Tap a score for detailsStrengths
- Friendly and helpful nursing and office staff
- Welcoming and pleasant atmosphere
- Responsive care for residents
- Compassionate end-of-life care
Concerns
- Unresolved plumbing and sewage backup issues
- Lack of responsiveness to facility maintenance requests
Rating Trends
Tap a year to see what changed
Distribution · 23 analyzed
How They Respond to Reviews
This facility rarely responds to reviews.
Questions for Your Tour
- 1Given the high staffing rating, how does your team ensure that the compassionate, personalized care mentioned by families is consistently delivered throughout the day?
- 2I noticed some recent feedback regarding facility maintenance; what is your current process for addressing urgent repairs like plumbing to ensure the environment remains comfortable for residents?
- 3With the health inspection score being an area of focus, what specific steps is the leadership team taking to improve facility standards and overall cleanliness?
- 4Could you walk me through a typical week of activities for residents, and how do you encourage participation for those who might be more reserved?
- 5How does your nursing staff coordinate with families during medical emergencies, and what is your protocol for keeping us informed during urgent health situations?
- 6Since I noticed the facility has a 4-star CMS rating, what do you feel are the most important strengths that contribute to that high level of care for your 123 residents?
Personalized based on this facility's data
Key Review Excerpts
“We were greeted and given directions on how to sign in through the computer. We found our resident enjoying lunch. She was checked on twice while we were there. She was offered an alternative to a food she didn't like.”
“There’s not enough stars to share on how great this place was to my uncle who passed last Tuesday his care team was awesome from the office and getting him in to all the nurses and cna everyone we talked to there told us what a sweet man he was”
“My relative’s apartment has a sewage backup issue that no one seems willing to resolve. When my relative does laundry, sewage backs up in the next door neighbor’s sink. And vice versa. Several of us have called to report it. Nothing changes. We are ignored.”
Staffing
Staffing Hours
per resident/day · Medicare 2026This facility meets the national staffing benchmarks. Higher staffing is linked to fewer falls and better day-to-day care.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
9
measures
6
measures
2
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on antipsychotic medication
Residents whose bladder or bowel control got worse
Residents vaccinated for pneumonia
Residents vaccinated for the flu
Residents needing more daily help over time
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Traylor Retirement Community shows a pattern of recurring issues primarily in dietary services and fire safety systems across three surveys from 2018 to 2025. Food handling and storage violations appeared in all three inspections, while fire safety deficiencies including sprinkler systems and smoke barriers were noted in multiple surveys. All identified deficiencies were corrected by the facility, though the persistence of similar issues suggests ongoing operational challenges families should discuss during visits.
Dec 4, 2025Routine9
Nutrition and Dietary Deficiencies
Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Environmental Deficiencies
Keep all essential equipment working safely.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Resident Assessment and Care Planning Deficiencies
Provide doctor's orders for the resident's immediate care at the time the resident was admitted.
Egress Deficiencies
Provide rooms that can be unlocked from inside without a key.
Smoke Deficiencies
Ensure that corridors are separated from use areas by walls constructed to limit the passage of smoke.
Environmental Deficiencies
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Sep 26, 2019Routine7
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies
Dispose of garbage and refuse properly.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure that testing and maintenance of electrical equipment is performed.
Smoke Deficiencies
Install an approved automatic sprinkler system.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Aug 25, 2018Routine5
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Egress Deficiencies
Have properly located and lighted "Exit" signs.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Ownership & Operations
Who Operates This Facility
Traylor Retirement Community
for profit
Chain Affiliation
Traylor Porter Healthcare
5 facilities nationwide
Chain avg rating: 2.6/5 · Rank 1 of 5 (Best)
Ownership & Management
Owners
Traylor, Jonathan
Owner
Key personnel
Contact
Get in Touch
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References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
22 reviews from families & visitors
Official Website
Visit traylorporterhealthcare.com
Medicare data downloads
Original nursing home datasets
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