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Nursing HomeMedicaid

Transitions Healthcare Allens Cove

Strong Medicare quality ratings; families often praise kind and patient staff members. Still worth an in-person visit.

25 Cove Road, Duncannon, PA 1702060 bedsLicensed & Active
4/5
Medicare
Inspection
Quality
Staffing
Google rating
3.2/5

based on 15 Google reviews

5
4
3
2
1
Transitions Healthcare Allens Cove Nursing Home in Duncannon, PA — Street View
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What this means for your family

While some families report positive experiences in the independent and personal care wings, the reports of neglect, poor hygiene, and slow response times in the rehab and clinical areas are deeply concerning. If you are considering this facility, we strongly recommend unannounced visits during weekends or evenings to observe staffing levels and response times firsthand.

Google Reviews

Google Reviews

15 reviews on Google
Transitions Healthcare Allens Cove receives highly polarized feedback, with some families praising the kind staff and personalized care in the personal care wing, while others report severe neglect and hygiene issues. Recent reviews from 2024 and 2025 highlight significant concerns regarding slow response times, cleanliness, and the quality of physical therapy. Families considering this facility should be aware of the stark contrast between positive experiences in independent living and reports of poor care in clinical or rehab settings.

Quality Themes

Tap a score for details
Food5.0Staff4.0Clean2.0ActivitiesN/AMeds3.0MemoryN/AComms3.0ValueN/A

Strengths

  • Kind and patient staff members
  • Spacious rooms in personal care wing
  • Effective physical/occupational therapy for some
  • Beautiful facility location and views

Concerns

  • Facility cleanliness and persistent odors (mentioned by 3 reviewers)
  • Understaffing leading to slow response times (mentioned by 4 reviewers)
  • Inadequate hygiene and toileting assistance (mentioned by 3 reviewers)
  • Poor communication and dismissive staff attitudes (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

2341.02018(1)5.02020(1)4.02021(1)5.02022(3)2.52024(2)2.62025(5)4.02026(5)

Distribution · 18 analyzed

5
8
4
4
3
0
2
1
1
5

How They Respond to Reviews

0%response rate

Questions for Your Tour

  • 1We love the views from this location; could you tell us more about how the facility maintains the cleanliness and freshness of the resident rooms and common areas?
  • 2With the beautiful layout of the personal care wing, how do you ensure that staff are able to provide timely assistance with hygiene and toileting needs throughout the day?
  • 3How does the nursing team approach communication with families to ensure we are always kept up-to-date on any changes in medication or care plans?
  • 4What is the protocol for handling medical emergencies during the night or on weekends when the primary physician might not be on-site?
  • 5Could you describe the daily schedule and what types of social activities or outings are available to keep residents engaged?
  • 6We've heard wonderful things about the kindness of your staff; how do you support your team to ensure they have enough time to provide attentive, one-on-one care for every resident?

Personalized based on this facility's data


Key Review Excerpts

My father was at the home for a few months at the end of his life. It is like many places, understaffed but the staff that shows up works very hard.

Long-term resident's family · 2021★★★★

Horrible place!!!! Dirty and smells of urine!!! Short staffed!!! And the PT is a JOKE!!!

Rehab patient's family · 2024☆☆☆☆

Excellent PT/OT. Room care very slow to come including medications.

Rehab patient · 2025★★☆☆☆
Source: 15 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.49hrs
65%
Registered nurses for medical care
Total Nursing
3.76hrs
92%
All nurses + aides combined
Staff Turnover
47%
Lower is better (< 30% = good)
RN Turnover
43%
Lower is better (< 30% = good)

Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
5/ 5
Better Than Avg

11

measures

Worse Than Avg

2

measures

Mixed Results

4

measures

Long-Stay Residents
💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility100.0%
Better than Avg
Here
100.0%
US
93.4%
PA
87.1%
Perry
94.6%
😔

Residents with depression symptoms

↓ Lower is better
This Facility0.0%
Better than Avg
Here
0.0%
US
12.1%
PA
8.3%
Perry
7.5%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

💊

Residents on antipsychotic medication

↓ Lower is better
This Facility26.8%
Worse than Avg
Here
26.8%
US
15.5%
PA
17.7%
Perry
20.9%
💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility19.4%
Better than Avg
Here
19.4%
US
19.5%
PA
19.9%
Perry
30.4%
🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility7.7%
Better than Avg
Here
7.7%
US
14.4%
PA
17.5%
Perry
12.6%
🚶

Residents whose walking got worse

↓ Lower is better
This Facility20.6%
Worse than Avg
Here
20.6%
US
15.3%
PA
18.4%
Perry
14.1%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility99.0%
Better than Avg
Here
99.0%
US
81.8%
PA
69.2%
Perry
76.4%
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility90.0%
Better than Avg
Here
90.0%
US
79.8%
PA
68.7%
Perry
73.8%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility1.6%
Mixed vs Avgs
Here
1.6%
US
1.6%
PA
1.4%
Perry
2.5%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

8deficiencies
Near state avg (10.1)
8 complaint-triggered

Eight families filed complaints about Transitions Healthcare Allens Cove, triggering investigations that revealed ongoing issues with dietary services, environmental safety, and nursing oversight. The facility shows persistent problems with food safety and preparation across multiple surveys, along with recurring deficiencies in maintaining a clean, comfortable environment and proper staff training. While all deficiencies have correction dates, the pattern of repeated issues in core care areas warrants careful consideration during visits.

Mar 19, 2026Routine
8
0558Potential for harm · PatternCorrected

Resident Rights Deficiencies

Reasonably accommodate the needs and preferences of each resident.

0628Potential for harm · PatternCorrected

Resident Rights Deficiencies

Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.

0947Potential for harm · PatternCorrected

Nursing and Physician Services Deficiencies

Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.

0605Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.

0610Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Respond appropriately to all alleged violations.

0655Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

0657Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

0684Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Apr 23, 2025Routine
10
0761Potential for harm · PatternCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0812Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0511Potential for harm · PatternCorrected

Services Deficiencies

Have properly installed electrical wiring and gas equipment.

0920Potential for harm · PatternCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure proper usage of power strips and extension cords.

0625Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.

0641Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure each resident receives an accurate assessment.

0677Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide care and assistance to perform activities of daily living for any resident who is unable.

0684Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

0688Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

Mar 31, 2025Complaint
2
0584Potential for harm · PatternCorrected

Resident Rights Deficiencies

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

0730Potential for harm · PatternCorrected

Nursing and Physician Services Deficiencies

Observe each nurse aide's job performance and give regular training.

Sep 4, 2024Complaint
1
0812Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

May 9, 2024Routine
15
0100Potential for harm · WidespreadCorrected

Construction Deficiencies

Meet other general requirements.

0676Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.

0679Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Provide activities to meet all resident's needs.

0692Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Provide enough food/fluids to maintain a resident's health.

0695Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Provide safe and appropriate respiratory care for a resident when needed.

0812Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0353Potential for harm · PatternCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0741Potential for harm · PatternCorrected

Miscellaneous Deficiencies

Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.

0912Potential for harm · PatternCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have power receptacles that are properly grounded.

0550Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

0641Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure each resident receives an accurate assessment.

0655Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

0755Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

0804Potential for harm · IsolatedCorrected

Nutrition and Dietary Deficiencies

Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

0521Minimal · WidespreadCorrected

Services Deficiencies

Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

May 9, 2024Complaint
2
0623Potential for harm · PatternCorrected

Resident Rights Deficiencies

Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

0625Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Transitions Healthcare Allens Cove

Organization Type

for profit

Chain Affiliation

Chain Name

Transitions Healthcare

Chain Size

6 facilities nationwide

Chain avg rating: 2.3/5 · Rank 3 of 6 (Best)

Ownership & Management

Owners

Feldman, Marc

Owner

33%

Williams, Kevin

Owner

33%

Maurano, Matthew

Owner (parent company)

33%

Key personnel

Members First Federal Credit Unions5% or Greater Mortgage InterestJones, CarlManaging Control - Governing BodyMaurano, MatthewManaging Control - Governing BodyMenon, MadhuManaging Control - Governing BodyTransitions Healthcare LLCManager
Source: Medicare provider data

Contact

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References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

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