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Nursing HomeMedicaid Top Rated

Towner County Living Ctr

Strong Medicare quality ratings; families often praise clean and well-maintained facility. Still worth an in-person visit.

228 1st Ave, Cando, ND 5832428 bedsLicensed & Active
5/5
Medicare
Inspection
Quality
Staffing
Google rating
4.5/5

based on 19 Google reviews

5
4
3
2
1
Towner County Living Ctr Nursing Home in Cando, ND — Street View
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What this means for your family

Towner County Living Center is well-regarded for its cleanliness and attentive staff, making it a comfortable environment for residents. While families should be prepared for the high cost of care, the facility maintains a consistent reputation for providing a friendly and engaging atmosphere.

Google Reviews

Google Reviews

19 reviews analyzed
Towner County Living Center is described by reviewers as a clean, cozy, and friendly environment for seniors. Families appreciate the helpful and conscientious staff, though some note that the cost of care is high.

Quality Themes

Tap a score for details
FoodN/AStaff9.0Clean10.0Activities9.0MedsN/AMemoryN/ACommsN/AValue4.0

Strengths

  • Clean and well-maintained facility
  • Friendly and caring staff
  • Active engagement through daily activities

Concerns

  • High cost of residency (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

234'17(5)'19(4)'21(3)'23(2)'26(1)

Distribution

5
11
4
6
3
2
2
0
1
0

How They Respond to Reviews

0%response rate

Questions for Your Tour

  • 1Since the facility is known for being so clean and well-maintained, what specific cleaning protocols are in place for the residents' private rooms?
  • 2We've heard wonderful things about how friendly and caring the staff is; how do you ensure this level of personal connection is maintained with such a small group of 28 residents?
  • 3Could you tell us more about the daily activities and how you keep residents actively engaged with the community?
  • 4With the high staffing rating you have, how does the team manage medical needs or emergencies during the overnight hours?
  • 5Regarding the cost of residency, are there different tiers of care or specific services included in the monthly rate to help us understand the overall value?
  • 6How does the nursing team address the recent state violations to ensure the facility continues to provide top-tier care?

Personalized based on this facility's data


Key Review Excerpts

Moved my dad there today. Staff was very helpful and conscientious to his needs.

Long-term resident's family · 2024★★★★★

There is a good clean smell at the Towner County Living Center. Like all senior resident facilities, it is expensive. Ouch.

Visitor · 2023★★★★★

Cozy living in a friendly environment. They are always striving to keep the residents entertained with activities throughout the day!

Family member · 2017★★★★★
Source: 19 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
1.50hrs
OK
Registered nurses for medical care
Total Nursing
4.32hrs
OK
All nurses + aides combined
Staff Turnover
53%
Lower is better (< 30% = good)
RN Turnover
30%
Lower is better (< 30% = good)

This facility meets the national staffing benchmarks. Higher staffing is linked to fewer falls and better day-to-day care.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 14 measures

Medicare Rating
5/ 5
Better Than Avg

10

measures

Worse Than Avg

2

measures

Mixed Results

2

measures

Long-Stay Residents
😔

Residents with depression symptoms

↓ Lower is better
This Facility2.1%
Better than Avg
Here
2.1%
US
12.1%
ND
4.5%
💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility100.0%
Better than Avg
Here
100.0%
US
93.4%
ND
98.4%
🚶

Residents whose walking got worse

↓ Lower is better
This Facility12.5%
Better than Avg
Here
12.5%
US
15.3%
ND
18.3%
🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility14.4%
Better than Avg
Here
14.4%
US
14.4%
ND
20.2%
🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility24.7%
Mixed vs Avgs
Here
24.7%
US
19.4%
ND
25.3%
🦠

Residents who got a urinary tract infection

↓ Lower is better
This Facility6.7%
Worse than Avg
Here
6.7%
US
1.6%
ND
2.8%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

3deficiencies
Near state avg (5.4)
7 complaint-triggered

Towner County Living Center has accumulated 21 deficiencies across four surveys, with families filing complaints that triggered 7 of these violations. The most recurring issues involve medication management, food safety and nutrition, and resident safety hazards. While most deficiencies have been corrected, one safety hazard violation remains unresolved and ongoing from January 2026, which is concerning for resident protection.

Jan 14, 2026Routine
7
0345ModerateCorrected

Smoke Deficiencies

Have approved installation, maintenance and testing program for fire alarm systems.

0918ModerateCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have generator or other power source capable of supplying service within 10 seconds.

0921ModerateCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure that testing and maintenance of electrical equipment is performed.

0802ModerateCorrected

Nutrition and Dietary Deficiencies

Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.

0867ModerateCorrected

Administration Deficiencies

Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.

0812MinorCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0880MinorCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

Jan 14, 2026Complaint
1
0689MinorCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Sep 25, 2024Routine
2
0804ModerateCorrected

Nutrition and Dietary Deficiencies

Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

0761MinorCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Sep 7, 2023Routine
2
0039ModerateCorrected

Emergency Preparedness Deficiencies

Conduct testing and exercise requirements.

0324ModerateCorrected

Smoke Deficiencies

Provide properly protected cooking facilities.

Sep 7, 2023Complaint
6
0756ModerateCorrected

Pharmacy Service Deficiencies

Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

0644MinorCorrected

Resident Assessment and Care Planning Deficiencies

Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

0657MinorCorrected

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

0805MinorCorrected

Nutrition and Dietary Deficiencies

Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.

0812MinorCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0880MinorCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Towner County Living Ctr

Organization Type

nonprofit

Ownership & Management

Key personnel

Peterson, MarkContracted Managing EmployeeBucher, BenW-2 Managing EmployeeGehrtz, JennaW-2 Managing EmployeeLarson, TammyW-2 Managing EmployeeBelzer, ThomasOfficer / Director
Source: Medicare provider data

Contact

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References & Resources

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