Torbrook Manor
Families consistently rate this highly — reviewers highlight compassionate and professional caregiving staff. Schedule a visit to confirm the fit.
based on 15 Google reviews
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What this means for your family
Torbrook Manor is an excellent choice for families seeking a boutique, high-touch care environment with exceptional food and a family-like atmosphere. Since reviews focus heavily on the personal connection with staff, you should visit in person to see how the recent renovations and the home-like setting meet your specific needs.
Google Reviews
Google Reviews
15 reviews analyzed“Torbrook Manor is highly regarded by families and placement agents for providing a warm, home-like environment that feels more like a family residence than a facility. Reviewers consistently praise the exceptional, compassionate care provided by the staff and the high quality of the home-cooked meals.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and professional caregiving staff
- High-quality, home-cooked meals
- Warm, family-oriented atmosphere
- Clean and recently renovated facility
Rating Trends
Tap a year to see what changed
Distribution
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1Since the facility feels so warm and family-oriented, how do you help new residents integrate into the community during their first few weeks?
- 2I've heard wonderful things about the meals here; could you tell me more about how the menu is planned and if there are options for specific dietary needs?
- 3With the recent renovations, what are some of the favorite new common areas where residents like to gather and socialize?
- 4How does the caregiving team coordinate with families to ensure we are all updated on our loved one's daily well-being?
- 5In the event of a medical emergency during the night, what is the specific protocol for contacting both medical professionals and our family?
- 6What kind of daily activities or social outings are available to keep residents engaged and active within the community?
Personalized based on this facility's data
Key Review Excerpts
“The team here have taken such good care of my wife. The atmosphere is very warm and welcoming to residents and family alike. They focus on the quality of life for the resident as best as can be. The food is homemade and outstanding.”
“The Torbrook Manor team cared for both my Mom and my Dad in the last few years of their lives. I always knew I could trust them to provide the best care possible.”
“We entrusted my mother’s care here for over a year, and I cannot say enough about the compassion and quality of care she received. The home is warm and peaceful, and the caregivers consistently treated my mom with dignity, patience, and kindness.”
State Inspection History
State Inspections
Source: AZ State Licensing Agency
Apr 24, 2025RoutineCleanReport
No deficiencies were found during the on-site compliance inspection conducted on April 24, 2025:
Jan 18, 2024Complaint
The following deficiency was found during the on-site compliance inspection and investigation of complaint AZ00205012 conducted on January 18, 2024:
Based on observation and interview, the manager failed to ensure medication stored by an assisted living facility was stored in a separate locked room, closet, cabinet, or self-contained unit used only for medication storage. The deficient practice posed a risk to the physical health and safety of residents with access to the medication. Findings include: 1. During the environmental inspection of the facility, the Compliance Officer observed a medication lock box in the refrigerator in the kitchen. The lock box was bent in a way that made the box unable to be locked. The box had a child safety latch attached. However, the child safety latch did not act as a lock for the box, as it did not require a key, tool, or special knowledge to open. Inside the box, the Compliance Officer observed resident medication. The Compliance Officer observed no personnel member within sight of the refrigerator. 2. In an interview, E2 reported not knowing child safety latches are not considered locks.
Contact
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References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
15 reviews from families & visitors
Medicare data downloads
Original nursing home datasets
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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