Timbercrest Church of the Brethren Home
Strong Medicare quality ratings; families often praise kind and patient nursing staff. Still worth an in-person visit.
based on 10 Google reviews
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What this means for your family
Timbercrest is highly regarded for its compassionate nursing staff and well-maintained campus, making it a strong candidate for long-term care. When touring, we recommend asking specifically about the current status of the dining program, as recent feedback indicated concerns regarding food quality and service speed.
Google Reviews
Google Reviews
10 reviews on Google“Timbercrest is widely regarded as a beautiful, well-maintained campus with a long-standing reputation for providing a supportive environment for seniors. While residents and families frequently praise the kind, attentive nursing staff and responsive maintenance, there are specific concerns regarding a recent decline in food quality and service following a change in kitchen management.”
Quality Themes
Tap a score for detailsStrengths
- Kind and patient nursing staff
- Beautiful, well-maintained campus
- Responsive maintenance team
- Long-standing community reputation
Concerns
- Decline in food quality and service
Rating Trends
Tap a year to see what changed
Distribution · 11 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1Given the beautiful campus here, what kind of outdoor activities or community events are available for residents to enjoy together?
- 2With your high staffing rating, how does your team ensure that residents receive consistent, personalized attention throughout the day?
- 3I understand the dining experience is an area you are currently focusing on; could you tell me about any recent changes or improvements you’ve made to the meal service?
- 4Could you walk me through your protocol for handling urgent medical needs or emergencies, especially during the overnight hours?
- 5With your long-standing reputation in the community, how do you integrate the Church of the Brethren values into the daily life and support provided to residents?
- 6Regarding the recent health inspection findings, what specific steps or training programs have you implemented to address those areas and ensure high-quality care?
Personalized based on this facility's data
Key Review Excerpts
“Last night the heat went out in our independent home. Maintenance had a new part installed and we were warm before bedtime.”
“Amazing nursing staff, they get 5 stars. However, since the new chef, Sheryl, took over, food has sucked and food service employees have become rude, and slow due to people leaving because of the new chef.”
“What truly sets Timbercrest Senior Living Community apart is the staff. Every team member we interacted with has been kind, patient, and genuinely”
Staffing
Staffing Hours
per resident/day · Medicare 2026This facility meets the national staffing benchmarks. Higher staffing is linked to fewer falls and better day-to-day care.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
8
measures
5
measures
4
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents needing more daily help over time
Residents whose walking got worse
Residents whose bladder or bowel control got worse
Residents on anti-anxiety or sleep medication
Residents who lost too much weight
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Timbercrest shows concerning patterns with families filing complaint reports about care quality and safety supervision, plus recurring issues with fire safety systems and medication management across multiple surveys. The facility has 36 deficiencies over four inspections, with persistent problems in fire safety equipment, electrical systems, and pharmacy services appearing repeatedly despite correction efforts. While all deficiencies show correction dates, the recurring nature suggests ongoing challenges with maintaining compliance standards.
Aug 26, 2025Routine8
Nutrition and Dietary Deficiencies
Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure that testing and maintenance of electrical equipment is performed.
Egress Deficiencies
Have properly located and lighted "Exit" signs.
Smoke Deficiencies
Provide properly protected cooking facilities.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Pharmacy Service Deficiencies
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Sep 30, 2024Routine15
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Smoke Deficiencies
Properly select, install, inspect, or maintain portable fire extinguishes.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Construction Deficiencies
Meet requirements for sections of health care facilities separated by fire resistive construction.
Egress Deficiencies
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Egress Deficiencies
Meet other general requirements that are deficient.
Smoke Deficiencies
Provide properly protected cooking facilities.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Miscellaneous Deficiencies
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Resident Rights Deficiencies
Ensure that residents are fully informed and understand their health status, care and treatments.
Resident Rights Deficiencies
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Mar 14, 2024Complaint2
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Aug 14, 2023Routine11
Gas, Vacuum, and Electrical Systems Deficiencies
Have a battery powered remote alarm panel in a location accessible by operating personnel.
Emergency Preparedness Deficiencies
Conduct testing and exercise requirements.
Emergency Preparedness Deficiencies
Implement emergency and standby power systems.
Egress Deficiencies
Install emergency lighting that can last at least 1 1/2 hours.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Construction Deficiencies
Meet other general requirements.
Services Deficiencies
Have properly installed electrical wiring and gas equipment.
Miscellaneous Deficiencies
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Pharmacy Service Deficiencies
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Ownership & Operations
Who Operates This Facility
Timbercrest Church of the Brethren Home
government
Ownership & Management
Owners
Woodlawn Hospital
Owner · Organization
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
10 reviews from families & visitors
Official Website
Visit timbercrest.org
Medicare data downloads
Original nursing home datasets
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