Timber Ridge at Mckinleyville
Limited public data on Timber Ridge at Mckinleyville. Call, tour, and ask to meet current residents' families — your own impression matters most.
based on 9 Google reviews
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What this means for your family
While some families have experienced a kind and clean environment, recent reviews raise alarming red flags regarding staff credentials and medical oversight. If you choose this facility, you must verify the specific certifications of the caregivers and implement a strict system for monitoring your loved one's medical status and personal property.
Google Reviews
Google Reviews
9 reviews analyzed“Families should exercise significant caution due to serious allegations regarding staff credentials and a critical incident involving unmonitored medical distress. While some reviewers praise the professional and kind staff and the cleanliness of the facility, there are deeply concerning reports of lost personal belongings and failure to notice a resident's medical emergency.”
Quality Themes
Tap a score for detailsStrengths
- Professional and kind staff
- Clean indoor environment
- Friendly atmosphere
Concerns
- Lack of staff credentials and background checks
- Loss of resident personal belongings and clothing
- Failure to monitor resident medical status/emergencies
Rating Trends
Tap a year to see what changed
Distribution
How They Respond to Reviews
This facility rarely responds to reviews.
Questions for Your Tour
- 1We've noticed how much you value interacting with families through your online responses; how does the management team stay connected with residents' families on a day-to-day basis?
- 2Since the facility is known for being such a clean and friendly environment, what specific routines do you have in place to ensure residents' personal belongings and clothing stay organized and safe?
- 3Could you walk us through the protocols the care team follows when monitoring a resident's health changes or during a medical emergency?
- 4What specific training or background verification processes do you use to ensure all staff members meeting our loved one are properly credentialed?
- 5What kind of daily activities or social outings are available to help residents engage with the community here at Timber Ridge?
- 6How does the nursing staff coordinate with families to ensure we are all on the same page regarding any changes in a resident's medical status?
Personalized based on this facility's data
Key Review Excerpts
“All the staff are so professional. I was so impressed with the care and kindness displayed to all the residents. It was a comfort to my heart to see the patience that was so evident from all the staff for each resident there.”
“The cleanliness is great, but they always lost my grandmother's clothes, and she was wearing other and people's clothes too, my grandma had a stroke, and they didn't notice for two days, and on the third day they called the ambulance and she passed away two days later in the hospital from that stroke!”
“The workers have no credentials. A homeless person could apply there and take care of the elderly. There is no federal background check, drug test, or requirements.”
State Inspection History
State Inspections
Source: CA Community Care Licensing Division
Jul 22, 2025InspectionClean
The facility underwent a Required 1 Year inspection and was toured thoroughly, covering health, safety, and operational areas. The report indicates that no immediate health, safety, or personal rights violations were observed during the visit, and no citations were issued.
May 12, 2025ComplaintClean
This report details a complaint investigation conducted on behalf of the facility. The investigator reviewed records and interviewed staff regarding personal rights allegations. Based on the evidence reviewed, the allegation was determined to be Unsubstantiated.
May 12, 2025ComplaintClean
This report details a complaint investigation conducted on behalf of the facility. The investigator reviewed records and interviewed staff regarding personal rights allegations. Based on the evidence reviewed, the allegation was determined to be Unsubstantiated.
Apr 28, 2025ComplaintClean
This report details a complaint investigation conducted regarding allegations of sexual abuse. The investigator found no evidence to support the allegation, and the matter was officially deemed 'Unsubstantiated.' No deficiencies were cited in this report.
Dec 24, 2024ComplaintClean
This report details an investigation into a complaint regarding staff mismanagement of resident medications. The investigation found that while an error occurred with medication administration, there was not enough evidence to prove a violation occurred, leading to the allegation being unsubstantiated. No formal deficiencies were cited in this report.
Oct 9, 2024ComplaintClean
COMPLAINT INVESTIGATION REPORT
Aug 20, 2024ComplaintClean
COMPLAINT INVESTIGATION REPORT
Jul 17, 2024OtherClean
The facility underwent a required 1-Year inspection, which was conducted unannounced. The Licensing Program Analyst reviewed resident and staff files, noting that all required documents were current and staff certifications were up to date. No deficiencies or citations were issued during this visit.
Ownership & Operations
Who Operates This Facility
Western Living Concepts
DAVID UBALLEZ
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
9 reviews from families & visitors
Official Website
Visit timberridgecare.com
Medicare data downloads
Original nursing home datasets
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