Tidwell Living Center
Strong Medicare quality ratings; families often praise clean, odor-free environment. Still worth an in-person visit.
based on 9 Google reviews
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What this means for your family
The facility has shown a positive trend in recent years, with families specifically praising the staff's attentiveness to nutritional needs and overall cleanliness. When touring, we recommend observing staff interactions during meal times to see if the high level of care noted in recent reviews is consistent across all shifts.
Google Reviews
Google Reviews
9 reviews on Google“Tidwell Living Center receives praise for its cleanliness, pleasant atmosphere, and attentive staff who are noted for managing nutritional needs effectively. While some recent reviews highlight excellent care and responsiveness, older feedback from 2016 and 2017 included complaints about staff attitude and a lack of detail, suggesting a potential improvement in management or culture over time.”
Quality Themes
Tap a score for detailsStrengths
- Clean, odor-free environment
- Attentive and friendly nursing staff
- Proactive approach to resident nutrition
- Responsive to resident needs
Concerns
- Unprofessional or rude staff behavior (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 9 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1We've heard wonderful things about how clean and odor-free the facility is; how do you maintain that standard of cleanliness throughout the day?
- 2It's great to see your high CMS rating for overall quality; how do you ensure that same level of excellence is felt in every interaction between staff and residents?
- 3We are very interested in your proactive approach to nutrition; could you tell us more about how you tailor meal plans to meet individual resident needs?
- 4How do you approach training your team to ensure every staff member provides a consistently warm and professional experience for both residents and their families?
- 5In the event of a medical emergency during the night, what is the specific protocol for notifying the family and coordinating care?
- 6What kind of daily activities or social outings do you have planned to keep the residents engaged and connected with one another?
Personalized based on this facility's data
Key Review Excerpts
“We are very pleased how our loved one is being taken care of. They are also very attentive to their nutritional needs. They serve them a second lunch if they’ve forgotten that they’ve already eaten and offer our loved one bedtime snacks and sandwiches.”
“staff is amazing at taking very good care of the residents, they are fed well and if they need anything they are right on it sometimes.”
“Everyone is very friendly. Able to answer my questions. This place is clean, no bad odors, serve good food, takes good care of patients.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 15 measures
11
measures
4
measures
Residents who got a urinary tract infection
Residents whose walking got worse
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on anti-anxiety or sleep medication
Residents on antipsychotic medication
Residents needing more daily help over time
Short-stay residents vaccinated for pneumonia
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Tidwell Living Center shows persistent issues with fire safety and smoke barriers across multiple surveys, along with recurring problems in infection control and resident care planning. Families filed complaints about mishandling of residents' personal funds, which the facility corrected. While all deficiencies show correction dates, the repeated fire safety violations and ongoing infection control problems suggest families should ask specific questions about current safety protocols and care assessment procedures during any visit.
May 8, 2025Routine3
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Jan 11, 2024Routine6
Pharmacy Service Deficiencies
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Infection Control Deficiencies
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Resident Assessment and Care Planning Deficiencies
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Egress Deficiencies
Meet other general requirements that are deficient.
Sep 21, 2022Routine13
Emergency Preparedness Deficiencies
Develop and maintain an Emergency Preparedness Program (EP).
Egress Deficiencies
Install emergency lighting that can last at least 1 1/2 hours.
Smoke Deficiencies
Install smoke barrier doors that can resist smoke for at least 20 minutes.
Resident Assessment and Care Planning Deficiencies
Ensure a qualified health professional conducts resident assessments.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Environmental Deficiencies
Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Services Deficiencies
Have an externally vented heating system.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper medical gas storage and administration areas.
Resident Assessment and Care Planning Deficiencies
Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Smoke Deficiencies
Ensure that corridors are separated from use areas by walls constructed to limit the passage of smoke.
Services Deficiencies
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Ownership & Operations
Who Operates This Facility
Tidwell Living Center
for profit
Ownership & Management
Owners
Tidwell, Darren
Owner
Tidwell, Melissa
Owner
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
9 reviews from families & visitors
Medicare data downloads
Original nursing home datasets
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