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Strong Medicare quality ratings; public reviewers often praise clean, well-maintained facility. Still worth an in-person visit.
based on 37 Google reviews
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Three Rivers Health and Rehabilitation Center has a strong overall Medicare rating. Public reviewers frequently mention: clean, well-maintained facility and effective physical and occupational therapy. Review the component ratings and current source records before deciding.
Three Rivers Health and Rehabilitation Center receives high praise for its clean environment, friendly staff, and effective rehabilitation programs. Families and former patients frequently highlight the facility's professional administrative team and the compassionate care provided by nurses and therapists. While the vast majority of feedback is overwhelmingly positive, a small number of reviewers have raised concerns regarding communication, responsiveness, and patient safety protocols.
Quality Themes
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Concerns
Rating Trends
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Distribution · 73 analyzed
This facility actively engages with reviewer feedback.
Personalized based on this facility's data
Key Review Excerpts
“The Rehab team got my mom back on her feet and walking again. Everyone was welcoming in answering my questions and very helpful with getting us set up for home health and outpatient rehab.”
“The physical and occupational therapy I received the past two weeks was amazing, and done so by a group of professionals with great personalities that made therapy bearable.”
“I’ve never been in when it smelled either, unlike others. Jill, the financial person, actually called me from her office so I could talk to my mother, as my mom has lots of trouble hearing her phone ring.”
Both RN and total nursing hours are below the EveryPlace reference benchmarks. Ask the facility how it staffs each shift for current resident needs.
Reference benchmarks (0.75 RN and 4.1 total nursing hours per resident/day) are comparison targets, not current federal minimum requirements.
Resident outcomes compared with national, state, and local averages · 17 measures
11
measures
3
measures
3
measures
Residents needing more daily help over time
Residents on anti-anxiety or sleep medication
Residents vaccinated for pneumonia
Residents vaccinated for the flu
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents who fell and were seriously hurt
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Detailed Medicare record · up to 3-year lookback
Three Rivers Health and Rehabilitation Center has ongoing issues with medication management appearing across multiple surveys, including problems with drug labeling and unnecessary medications that prompted family complaints. The facility also shows recurring concerns with building safety systems including fire safety, heating/ventilation, and electrical systems. While most deficiencies have correction dates, the pattern of repeated medication management problems suggests persistent challenges in this critical care area.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service Deficiencies
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Services Deficiencies
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Services Deficiencies
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Egress Deficiencies
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies
Install an approved automatic sprinkler system.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper medical gas storage and administration areas.
Gas, Vacuum, and Electrical Systems Deficiencies
Meet requirements for the use of electrical equipment.
Three Rivers Health and Rehabilitation Center
for profit
Liberty Senior Living
37 facilities nationwide
Chain avg rating: 2.6/5 · Rank 9 of 35
Owners
Liberty Healthcare Properties of Bertie County LLC
Owner · Organization
Liberty Real Properties, LLC
Owner · Organization
Three Rivers Health and Rehabilitation Center, LLC
Owner · Organization
Mcneill, John
Owner
Mcneill, Ronald
Owner
Key personnel
Contact this facility directly and verify the details that matter most to your family.
Medicare Care Compare
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Google Reviews
37 reviews from families & visitors
Official Website
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