Three Rivers Health and Rehabilitation Center
Strong Medicare quality ratings; families often praise clean, well-maintained building. Still worth an in-person visit.
based on 11 Google reviews
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What this means for your family
While recent reviews suggest a positive shift in staff engagement and facility atmosphere, the facility has a history of reported issues regarding weekend supervision and cleanliness. When touring, we strongly recommend visiting on a weekend to observe staffing levels firsthand and asking management how they have addressed previous concerns regarding room hygiene and staff accountability.
Google Reviews
Google Reviews
11 reviews on Google“Three Rivers Health and Rehabilitation Center receives highly polarized feedback, with recent reviews praising the facility's atmosphere and staff, while older reviews highlight significant concerns regarding cleanliness and staffing reliability. Families should be aware of reports detailing issues with weekend supervision, facility hygiene, and staff accountability that emerged in previous years.”
Quality Themes
Tap a score for detailsStrengths
- Clean, well-maintained building
- Friendly and helpful nursing staff
- Engaging resident activities
- Responsive administrative team
Concerns
- Inadequate weekend staffing and supervision (mentioned by 2 reviewers)
- Poor facility cleanliness and hygiene (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 11 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1We've heard great things about how friendly and helpful the nursing staff is here; how do you ensure that level of care remains consistent during the weekend shifts?
- 2Since the building is known for being so well-maintained, what are your current protocols for ensuring deep cleaning and hygiene are prioritized in the resident rooms?
- 3Could you tell us more about the different types of engaging activities available to help residents stay social and active throughout the week?
- 4With the recent health inspection findings, what specific steps is the administration taking to address those deficiencies and improve overall care standards?
- 5How does the clinical team manage medical emergencies or sudden changes in a resident's condition during the overnight hours?
- 6We noticed the administrative team is very responsive to feedback; how do you typically involve families in the care planning process?
Personalized based on this facility's data
Key Review Excerpts
“The facility itself is always clean. The nursing and CNA staff are always so helpful, friendly and they are wonderful with the residents.”
“There was a shortage of workers and the ones that were hired didn’t do their jobs, the weekend crew was the worst ! I never seen a group of people that Lazy in my life ! All because there was no supervision on weekends.”
“I had 4 separate residents ask me if I could get them something or clean up their room, which I did... So reconsider before leaving your loved ones at Three Rivers... it doesn't help when you have thieves working there either.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
15
measures
2
measures
Residents whose bladder or bowel control got worse
Residents on antipsychotic medication
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose walking got worse
Residents needing more daily help over time
Residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility has a concerning pattern of recurring deficiencies across multiple care areas, with one family filing a complaint about accident hazards. The most frequent issues involve nutrition and food safety, accident prevention and safety supervision, and resident rights protections. While all deficiencies show correction dates, problems with food handling and safety supervision have persisted across different surveys, suggesting ongoing challenges in maintaining consistent standards.
Apr 16, 2026Routine5
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Gas, Vacuum, and Electrical Systems Deficiencies
Meet requirements for the use of electrical equipment.
Aug 29, 2024Routine4
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies
Provide appropriate foot care.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Aug 18, 2023Routine10
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Provide enough food/fluids to maintain a resident's health.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Administration Deficiencies
Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
Environmental Deficiencies
Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
Resident Rights Deficiencies
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Resident Rights Deficiencies
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Federal Penalties
Fine
Aug 18, 2023
$24,457
Ownership & Operations
Who Operates This Facility
Three Rivers Health and Rehabilitation Center
for profit
Chain Affiliation
Southern Administrative Services
35 facilities nationwide
Chain avg rating: 3.6/5 · Rank 23 of 35
Ownership & Management
Owners
4p2t1 Ops Holding Lp
Owner · Organization
Jej Assets Lp
Owner (parent company) · Organization
Ponthie, Sharlot
Owner (parent company)
Key personnel
Contact
Get in Touch
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References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
11 reviews from families & visitors
Official Website
Visit threerivershealthcare.com
Medicare data downloads
Original nursing home datasets
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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