Thornton Manor Nursing and Care Center
Strong Medicare quality ratings; families often praise professional and caring staff. Still worth an in-person visit.
based on 15 Google reviews
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What this means for your family
Thornton Manor is highly regarded for its attentive staff and quality food services, making it a strong candidate for those prioritizing a welcoming and active environment. While feedback is consistently positive, we recommend scheduling a tour to observe the current staff-to-resident interaction firsthand.
Google Reviews
Google Reviews
15 reviews on Google“Thornton Manor Nursing and Care Center receives high praise for its professional, caring staff and clean, welcoming environment. Reviewers specifically highlight the quality of dietary services and the facility's commitment to engaging residents with outdoor activities and varied programming.”
Quality Themes
Tap a score for detailsStrengths
- Professional and caring staff
- High-quality dietary services
- Clean and bright facility
- Active engagement and outdoor time for residents
Rating Trends
Tap a year to see what changed
Distribution · 16 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1With your high staffing rating, how do you ensure that staff members are able to maintain the level of personalized attention that residents and families seem to really appreciate?
- 2I noticed the facility has a 3-star health inspection rating; could you walk me through the specific steps you are taking to address recent citations and improve those outcomes?
- 3The dietary services here are highly praised; how do you handle individual nutritional needs or preferences for residents who might be picky eaters?
- 4Since outdoor time is a highlight for residents here, what kind of activities or programs do you have planned to keep everyone engaged during the upcoming season?
- 5Given the recent state violations, what is your process for keeping families informed and involved when a concern regarding facility compliance arises?
- 6What is your protocol for handling medical emergencies or sudden changes in a resident's health status, especially during overnight hours?
Personalized based on this facility's data
Key Review Excerpts
“Thornton Manor provided excellent care for my father, who was there ~3 years. The dietary supervisor, Cathy Mulholland, personally oversees that the production and delivery of the food is done with the highest level of quality and service. The Staff are courteous, caring, and professional.”
“Thornton Manor is a welcoming place. I appreciate the positive attitudes of the staff. The facility is clean and bright with a variety of activities. They get the residents outside as much as possible.”
“OK place for PT, folks there were very nice and didn't push too hard.”
Staffing
Staffing Hours
per resident/day · Medicare 2026This facility meets the national staffing benchmarks. Higher staffing is linked to fewer falls and better day-to-day care.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 16 measures
13
measures
2
measures
1
measures
Residents whose walking got worse
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose bladder or bowel control got worse
Residents vaccinated for pneumonia
Residents on anti-anxiety or sleep medication
Residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Thornton Manor has 21 deficiencies across three surveys, all reported as corrected by the facility. The main problem areas are fire safety equipment and building systems, nutrition and dietary services, and medication management. Issues with fire extinguishers and food safety have persisted across multiple surveys, suggesting ongoing challenges with maintaining compliance standards despite reported corrections.
Apr 3, 2025Routine8
Emergency Preparedness Deficiencies
Develop a communication plan.
Smoke Deficiencies
Provide properly protected cooking facilities.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure that testing and maintenance of electrical equipment is performed.
Nutrition and Dietary Deficiencies
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Pharmacy Service Deficiencies
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Nutrition and Dietary Deficiencies
Ensure that residents are assessed for appropriateness for a feeding assistant program, receive services as per their plan of care, and feeding assistants are trained and supervised.
May 30, 2024Routine5
Emergency Preparedness Deficiencies
Conduct testing and exercise requirements.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Smoke Deficiencies
Properly select, install, inspect, or maintain portable fire extinguishes.
Miscellaneous Deficiencies
Have restrictions on the use of highly flammable decorations.
Feb 15, 2023Routine8
Miscellaneous Deficiencies
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Pharmacy Service Deficiencies
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper medical gas storage and administration areas.
Smoke Deficiencies
Properly select, install, inspect, or maintain portable fire extinguishes.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
State Inspection History
State Inspections
Source: Iowa Dept. of Inspections, Appeals & Licensing
Jun 2, 2026InspectionClean
Fed violations: 0, State violations: 0
May 7, 2026InspectionClean
Fed violations: 2, State violations: 0
Apr 29, 2025InspectionClean
Fed violations: 0, State violations: 0
Apr 3, 2025InspectionClean
Fed violations: 5, State violations: 0
Jul 2, 2024InspectionClean
Fed violations: 0, State violations: 0
May 30, 2024InspectionClean
Fed violations: 1, State violations: 0
Mar 13, 2023InspectionClean
Fed violations: 0, State violations: 0
Feb 15, 2023InspectionClean
Fed violations: 1, State violations: 0
Ownership & Operations
Who Operates This Facility
Thornton Manor Nursing and Care Center
nonprofit
Ownership & Management
Owners
Imhoff, Gerald
Owner (parent company)
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
15 reviews from families & visitors
Official Website
Visit thorntonmanorlansing.com
Medicare data downloads
Original nursing home datasets
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