Public Google reviewers rate this highly and often mention warm and attentive staff. Schedule a visit to confirm the fit.
based on 5 Google reviews
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Public Google reviewers rate The Willows of Living Branches highly. Reviewers highlight: warm and attentive staff, excellent atmosphere. Reviewer identity is not verified, and online reviews may not capture everything. Schedule a visit to assess the fit directly.
Families can expect a warm, team-oriented environment with a staff that is described as professional and genuinely caring. While the facility provides an excellent atmosphere and beautiful surroundings, it may not be suitable for residents whose medical needs require high-level clinical support.
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Distribution · 5 analyzed
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Key Review Excerpts
“My father was hear for about one year. We were quite impressed with all the staff and the atmosphere was excelent. All the staff seemed to know their jobs and care about the residents. We only left when my fathers care required more support than this type of facility can provide.”
“The Willows is a breath of fresh air, warm and wonderful staff who truly work as a team to care for the wonderful residents and each other.”
“Friendly people, beautiful surroundings!”
Source: PA State Licensing Agency
Key Findings
Between 2021 and 2025, The Willows of Living Branches underwent 25 inspections, resulting in 16 clean reports and 28 documented violations. Reported findings included issues regarding fire safety documentation, staff training updates, and administrative procedures such as resident assessments and water temperature monitoring.
No deficiencies are reported in this inspection record.
Staff failed to follow proper medication administration procedures when administering a narcotic from the inventory log.
The narcotics logbook was left unlocked, unattended, and accessible on a medication cart.
A staff member was observed using bare, ungloved fingers to administer medication to two residents without sanitizing hands.
Discontinued earwax removal drops were found in the medication cart.
A staff person did not complete required orientation training regarding the emergency medical plan within 40 scheduled working hours.
Two uncovered, unattended trash cans were observed in the kitchen.
The resident-home contract for resident #1 was not signed by the resident.
Various food items in the kitchen freezer and refrigerators were not labeled or dated.
Resident #1's record lacked a signed statement acknowledging receipt of resident rights and complaint procedures.
The home failed to post required influenza information in a public place as required by the Influenza Awareness Act.
The home's current license was not posted in a conspicuous and public place.
Refund checks for several discharged residents were not sent within the required 30-day timeframe.
Incident reports lacked dates for reporting to the Department, and an unwitnessed fall was not reported until after the 24-hour deadline.
No deficiencies are reported in this inspection record.
No deficiencies are reported in this inspection record.
A direct care staff person did not receive required training in several topics, including medication self-administration and infection control.
A direct care staff person had no documented training hours for the training year September 2018 to August 2019.
The current violation report and a copy of 55 Pa. Code Chapter 2600 were not posted in a conspicuous and public place.
The home failed to report an incident involving a resident receiving 2nd-degree burns from a heating pad to the Department within 24 hours.
The home failed to submit a plan of supervision or notice of suspension to the Department following an allegation of abuse against a staff person.
Hatfield Mennonite Home
nonprofit
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