The Willows at Harrodsburg
Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.
based on 52 Google reviews
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What this means for your family
The Willows at Harrodsburg is highly regarded for its rehabilitation services and clean, modern environment. However, because some families have noted concerns about staffing levels and response times for residents with limited mobility, we recommend asking specifically about the nurse-to-patient ratio during night and weekend shifts.
Google Reviews
Google Reviews
52 reviews on Google“The Willows at Harrodsburg is frequently praised for its attractive, clean facility and a therapy team that helps residents regain strength and mobility. While many reviewers highlight compassionate care, there are recurring concerns regarding understaffing and slow response times for non-ambulatory residents. Families should be aware of the stark contrast between the high volume of positive feedback and isolated reports of administrative friction.”
Quality Themes
Tap a score for detailsStrengths
- Attractive, clean, and well-maintained facility
- Skilled and patient physical therapy team
- Compassionate nursing and aide staff
- Welcoming and home-like atmosphere
Concerns
- Understaffing leading to slow call-light response times (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 56 analyzed
How They Respond to Reviews
This facility rarely responds to reviews.
Questions for Your Tour
- 1We've heard such wonderful things about how clean and well-maintained the facility is; what are some of your favorite features of the building?
- 2The physical therapy team comes highly recommended; could you tell us more about how they work with residents to maintain their mobility?
- 3How do you ensure that staff members are able to respond quickly to call lights, especially during busier shifts or overnight?
- 4What steps are in place to ensure consistent medical care and monitoring if an unexpected health issue arises after hours?
- 5What kind of daily activities or social events do you have planned to help residents feel part of a home-like community?
- 6We noticed the staff is often described as very compassionate; how do you support and train your team to maintain that level of care?
Personalized based on this facility's data
Key Review Excerpts
“Each time, the staff has been welcoming and helped him regain his strength and mobility after a hospitalization. The facility is attractive, clean, and well run.”
“Under the good care of the nursing staff and physical therapy, her condition slowly improved and 2 1/2 months after arriving she was well enough to be moved to the Personal Care ar”
“Beautiful place everyone is friendly but so under staffed. It may be 20 mins before anyone answers the button to call a nurse.”
Staffing
Staffing Hours
per resident/day · Medicare 2026This facility meets the national staffing benchmarks. Higher staffing is linked to fewer falls and better day-to-day care.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 16 measures
15
measures
1
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose bladder or bowel control got worse
Residents on anti-anxiety or sleep medication
Residents vaccinated for pneumonia
Residents on antipsychotic medication
Residents needing more daily help over time
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility shows a mixed record with 11 deficiencies across two surveys, including recurring issues with food safety and dietary services that appeared in both 2018 and 2024 inspections. The most recent 2024 survey identified problems across multiple areas including care planning, daily living assistance, safety hazards, infection control, and building safety systems. While the facility has correction dates for all deficiencies, the recurrence of dietary issues suggests potential ongoing challenges in this critical area.
Jan 23, 2026Routine3
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Quality of Life and Care Deficiencies
Provide or obtain dental services for each resident.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Dec 18, 2024Routine8
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure that testing and maintenance of electrical equipment is performed.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Egress Deficiencies
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Smoke Deficiencies
Provide properly protected cooking facilities.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Federal Penalties
Fine
Dec 18, 2024
$4,017
Fine
Dec 18, 2024
$8,512
Ownership & Operations
Who Operates This Facility
The Willows at Harrodsburg
for profit
Chain Affiliation
Trilogy Health Services
124 facilities nationwide
Chain avg rating: 4.0/5 · Rank 98 of 120
Ownership & Management
Owners
Continental Merger Sub LLC
Owner (parent company) · Organization
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
52 reviews from families & visitors
Official Website
Visit willowsatharrodsburg.com
Medicare data downloads
Original nursing home datasets
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