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Public Google reviewers rate this highly and often mention clean, well-maintained facility. Schedule a visit to confirm the fit.
based on 32 Google reviews
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Public Google reviewers rate The Waterford on the Bay highly. Reviewers highlight: clean, well-maintained facility, warm and professional staff. Reviewer identity is not verified, and online reviews may not capture everything. Schedule a visit to assess the fit directly.
The Waterford on the Bay receives high praise for its cleanliness, homelike atmosphere, and responsive staff, with many families reporting significant improvements in their loved ones' quality of life. However, there are serious concerns regarding the consistency of care for memory care residents, specifically regarding lack of engagement and administrative unresponsiveness during transitions. Potential families should weigh the positive reports of facility maintenance and staff friendliness against specific complaints about dietary monotony and lapses in medical oversight.
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Distribution · 35 analyzed
This facility rarely responds to reviews.
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Key Review Excerpts
“The facility is clean and well-maintained, creating a comfortable and homelike atmosphere (my grandmother is OCD about cleanliness, so this was a major plus).”
“My mom was transferred from another facility on January 6th to the Memory Care floor and her quaility of life has improverd 1000%.”
“They leave them sitting in their wheelchairs for hours in the dining area. The play a video and or music on a monitor that's dining room over and over again, instead of physically engaging with them.”
Source: NY Dept. of Health
Key Findings
No violations found in inspection history
No deficiencies are reported in this inspection record.
No deficiencies are reported in this inspection record.
No deficiencies are reported in this inspection record.
No deficiencies are reported in this inspection record.
No deficiencies are reported in this inspection record.
The Palm Beach Home for Adults, LLC
for profit
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Google Maps
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Google Reviews
32 reviews from families & visitors
Official Website
Visit thewaterfordonthebay.com
NY DOH — View Official Record
Public-record source of inspection history and licensure data shown on this page
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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