The Vistas at Bettendorf
Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.
based on 17 Google reviews

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What this means for your family
While The Vistas has a strong history of providing compassionate end-of-life care, recent reviews suggest a decline in standards following a change in ownership. We recommend that families schedule a tour to specifically observe current staffing levels and management responsiveness, and ask direct questions about how the facility has addressed recent turnover concerns.
Google Reviews
Google Reviews
17 reviews on Google“The Vistas at Bettendorf receives highly polarized feedback, with many families praising the compassionate end-of-life care and the positive impact on their loved ones' quality of life. However, recent reviews highlight significant concerns regarding a decline in standards, management turnover, and unprofessional conduct following a change in ownership. Prospective families should carefully weigh the strong testimonials about nursing staff against reports of administrative instability and facility maintenance issues.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate end-of-life and hospice care
- Strong physical therapy and nursing support
- Effective communication with out-of-state families
- Positive environment for long-term residents
Concerns
- Decline in quality and standards under new ownership (mentioned by 2 reviewers)
- Unprofessional staff behavior and management issues (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 19 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1Since we live out of state, what specific tools or communication methods do you use to keep families updated on their loved one's daily well-being?
- 2We've heard wonderful things about the compassion shown during hospice and end-of-life care; how does the nursing team approach supporting families during those sensitive transitions?
- 3With the recent changes in ownership, what steps is the management team taking to ensure the high standards of care and professionalism remain consistent for the residents?
- 4How does the physical therapy team work alongside the nursing staff to help residents maintain their mobility and strength?
- 5Can you tell us about the daily activities and social opportunities available to help residents stay engaged with one another?
- 6In the event of a medical emergency during the night, what is the protocol for notifying the family and ensuring immediate care?
Personalized based on this facility's data
Key Review Excerpts
“The staff took him from being depressed and sick to the life of the party!! It was amazing!! The staff contacted me on every move they made!!”
“But since the purchase the facility,patient care and attention by the new power structure have been poor. This new ownership in my opinion has failed to maintain the high standards that Masonic had maintained since it's inception.”
“They were with my mother in her final days. Most caring and loving people. Their treatment of my mother was second to none.”
Staffing
Staffing Hours
per resident/day · Medicare 2026RN hours are below the national benchmark. RNs handle complex medical needs and medication, so ask about coverage during your visit.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
3
measures
9
measures
5
measures
Residents whose bladder or bowel control got worse
Residents needing more daily help over time
Residents on antipsychotic medication
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents vaccinated for the flu
Residents on anti-anxiety or sleep medication
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Families have filed reports triggering 7 deficiencies, with recurring problems in basic care quality, fire safety, and nursing staff competency. Issues span across multiple surveys from 2024-2025, with one exit accessibility problem still lacking a correction plan. The facility shows a pattern of safety violations including blocked corridors, inadequate fire drills, and problems ensuring proper resident care according to treatment orders.
Oct 23, 2025Complaint2
Resident Rights Deficiencies
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Aug 14, 2025Routine4
Services Deficiencies
Install properly constructed and protected linen or trash chutes.
Miscellaneous Deficiencies
Provide a written emergency evacuation plan.
Miscellaneous Deficiencies
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Egress Deficiencies
Have exits that are accessible at all times.
Aug 14, 2025Complaint4
Nursing and Physician Services Deficiencies
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Aug 29, 2024Routine5
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure that personnel concerned with handling of medical gases and cylinders are trained on the risk.
Egress Deficiencies
Have corridors or aisles that are unobstructed and are at least 8 feet in width.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper medical gas storage and administration areas.
Quality of Life and Care Deficiencies
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Jan 4, 2024Routine9
Egress Deficiencies
Have exits that are accessible at all times.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Resident Rights Deficiencies
Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.
Resident Rights Deficiencies
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Jan 4, 2024Complaint1
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
State Inspection History
State Inspections
Source: Iowa Dept. of Inspections, Appeals & Licensing
Dec 15, 2025ComplaintClean
Fed violations: 0, State violations: 0
Oct 23, 2025ComplaintClean
Fed violations: 2, State violations: 0
Sep 12, 2025InspectionClean
Fed violations: 0, State violations: 0
Aug 14, 2025InspectionClean
Fed violations: 4, State violations: 0
Dec 16, 2024ComplaintClean
Fed violations: 0, State violations: 0
Sep 26, 2024InspectionClean
Fed violations: 0, State violations: 0
Aug 29, 2024InspectionClean
Fed violations: 1, State violations: 0
Jan 29, 2024InspectionClean
Fed violations: 0, State violations: 0
Ownership & Operations
Who Operates This Facility
The Vistas at Bettendorf
for profit
Chain Affiliation
Shlomo Hoffman
10 facilities nationwide
Chain avg rating: 2.4/5 · Rank 5 of 9
Ownership & Management
Owners
Goldberger, Sheldon
Owner
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
17 reviews from families & visitors
Official Website
Visit vistasatbettendorf.com
Medicare data downloads
Original nursing home datasets
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