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Nursing HomeMedicaid

The Vistas at Bettendorf

Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.

2500 Grant Street, Bettendorf, IA 5272279 bedsLicensed & Active
3/5
Medicare
Inspection
Quality
Staffing
Google rating
4.0/5

based on 17 Google reviews

5
4
3
2
1
The Vistas at Bettendorf Nursing Home in Bettendorf, IA — Street View
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What this means for your family

While The Vistas has a strong history of providing compassionate end-of-life care, recent reviews suggest a decline in standards following a change in ownership. We recommend that families schedule a tour to specifically observe current staffing levels and management responsiveness, and ask direct questions about how the facility has addressed recent turnover concerns.

Google Reviews

Google Reviews

17 reviews on Google
The Vistas at Bettendorf receives highly polarized feedback, with many families praising the compassionate end-of-life care and the positive impact on their loved ones' quality of life. However, recent reviews highlight significant concerns regarding a decline in standards, management turnover, and unprofessional conduct following a change in ownership. Prospective families should carefully weigh the strong testimonials about nursing staff against reports of administrative instability and facility maintenance issues.

Quality Themes

Tap a score for details
Food8.0Staff6.0Clean7.0ActivitiesN/AMedsN/AMemory8.0Comms8.0ValueN/A

Strengths

  • Compassionate end-of-life and hospice care
  • Strong physical therapy and nursing support
  • Effective communication with out-of-state families
  • Positive environment for long-term residents

Concerns

  • Decline in quality and standards under new ownership (mentioned by 2 reviewers)
  • Unprofessional staff behavior and management issues (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

2345.0'14(1)1.05.0'20(3)5.04.0'22(1)5.04.1'24(9)3.0'25(2)

Distribution · 19 analyzed

5
14
4
1
3
0
2
0
1
4

How They Respond to Reviews

0%response rate

Questions for Your Tour

  • 1Since we live out of state, what specific tools or communication methods do you use to keep families updated on their loved one's daily well-being?
  • 2We've heard wonderful things about the compassion shown during hospice and end-of-life care; how does the nursing team approach supporting families during those sensitive transitions?
  • 3With the recent changes in ownership, what steps is the management team taking to ensure the high standards of care and professionalism remain consistent for the residents?
  • 4How does the physical therapy team work alongside the nursing staff to help residents maintain their mobility and strength?
  • 5Can you tell us about the daily activities and social opportunities available to help residents stay engaged with one another?
  • 6In the event of a medical emergency during the night, what is the protocol for notifying the family and ensuring immediate care?

Personalized based on this facility's data


Key Review Excerpts

The staff took him from being depressed and sick to the life of the party!! It was amazing!! The staff contacted me on every move they made!!

Long-term resident's family · 2024★★★★★

But since the purchase the facility,patient care and attention by the new power structure have been poor. This new ownership in my opinion has failed to maintain the high standards that Masonic had maintained since it's inception.

Local community member · 2024☆☆☆☆

They were with my mother in her final days. Most caring and loving people. Their treatment of my mother was second to none.

Long-term resident's family · 2024★★★★★
Source: 17 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.56hrs
74%
Registered nurses for medical care
Total Nursing
4.22hrs
OK
All nurses + aides combined
Staff Turnover
42%
Lower is better (< 30% = good)
RN Turnover
31%
Lower is better (< 30% = good)

RN hours are below the national benchmark. RNs handle complex medical needs and medication, so ask about coverage during your visit.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
2/ 5
Better Than Avg

3

measures

Worse Than Avg

9

measures

Mixed Results

5

measures

Long-Stay Residents
🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility30.8%
Worse than Avg
Here
30.8%
US
19.4%
IA
25.9%
Scott
21.4%
🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility24.1%
Worse than Avg
Here
24.1%
US
14.4%
IA
17.6%
Scott
17.1%
💊

Residents on antipsychotic medication

↓ Lower is better
This Facility11.9%
Better than Avg
Here
11.9%
US
15.4%
IA
19.4%
Scott
16.8%
😔

Residents with depression symptoms

↓ Lower is better
This Facility10.7%
Mixed vs Avgs
Here
10.7%
US
12.1%
IA
4.1%
Scott
7.1%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

💉

Residents vaccinated for the flu

↑ Higher is better
This Facility90.0%
Worse than Avg
Here
90.0%
US
95.5%
IA
95.2%
Scott
95.6%
💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility24.7%
Mixed vs Avgs
Here
24.7%
US
19.5%
IA
20.7%
Scott
26.0%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility66.7%
Worse than Avg
Here
66.7%
US
79.7%
IA
73.3%
Scott
75.7%
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility71.9%
Worse than Avg
Here
71.9%
US
81.8%
IA
84.0%
Scott
77.0%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility2.0%
Mixed vs Avgs
Here
2.0%
US
1.6%
IA
2.0%
Scott
2.5%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

6deficiencies
Near state avg (6.2)
7 complaint-triggered

Families have filed reports triggering 7 deficiencies, with recurring problems in basic care quality, fire safety, and nursing staff competency. Issues span across multiple surveys from 2024-2025, with one exit accessibility problem still lacking a correction plan. The facility shows a pattern of safety violations including blocked corridors, inadequate fire drills, and problems ensuring proper resident care according to treatment orders.

Oct 23, 2025Complaint
2
0580Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

0684Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Aug 14, 2025Routine
4
0541Potential for harm · WidespreadCorrected

Services Deficiencies

Install properly constructed and protected linen or trash chutes.

0711Potential for harm · WidespreadCorrected

Miscellaneous Deficiencies

Provide a written emergency evacuation plan.

0761Potential for harm · WidespreadCorrected

Miscellaneous Deficiencies

To conduct inspection, testing and maintenance of fire doors by qualified individuals.

0271Potential for harm · PatternCorrected

Egress Deficiencies

Have exits that are accessible at all times.

Aug 14, 2025Complaint
4
0726Potential for harm · PatternCorrected

Nursing and Physician Services Deficiencies

Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.

0677Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide care and assistance to perform activities of daily living for any resident who is unable.

0684Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

0689Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Aug 29, 2024Routine
5
0712Potential for harm · WidespreadCorrected

Miscellaneous Deficiencies

Have simulated fire drills held at unexpected times.

0926Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure that personnel concerned with handling of medical gases and cylinders are trained on the risk.

0232Potential for harm · PatternCorrected

Egress Deficiencies

Have corridors or aisles that are unobstructed and are at least 8 feet in width.

0923Potential for harm · PatternCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have proper medical gas storage and administration areas.

0688Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

Jan 4, 2024Routine
9
0271Potential for harm · Widespread

Egress Deficiencies

Have exits that are accessible at all times.

0321Potential for harm · WidespreadCorrected

Smoke Deficiencies

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

0345Potential for harm · WidespreadCorrected

Smoke Deficiencies

Have approved installation, maintenance and testing program for fire alarm systems.

0712Potential for harm · WidespreadCorrected

Miscellaneous Deficiencies

Have simulated fire drills held at unexpected times.

0622Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.

0623Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

0641Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure each resident receives an accurate assessment.

0657Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

Jan 4, 2024Complaint
1
0690Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

State Inspection History

State Inspections

Source: Iowa Dept. of Inspections, Appeals & Licensing

10total
13deficiencies
Dec 15, 2025Complaint
Clean

Fed violations: 0, State violations: 0

Oct 23, 2025Complaint
Clean

Fed violations: 2, State violations: 0

Sep 12, 2025Inspection
Clean

Fed violations: 0, State violations: 0

Aug 14, 2025Inspection
Clean

Fed violations: 4, State violations: 0

Dec 16, 2024Complaint
Clean

Fed violations: 0, State violations: 0

Sep 26, 2024Inspection
Clean

Fed violations: 0, State violations: 0

Aug 29, 2024Inspection
Clean

Fed violations: 1, State violations: 0

Jan 29, 2024Inspection
Clean

Fed violations: 0, State violations: 0

Ownership & Operations

Who Operates This Facility

Owner / Operator

The Vistas at Bettendorf

Organization Type

for profit

Chain Affiliation

Chain Name

Shlomo Hoffman

Chain Size

10 facilities nationwide

Chain avg rating: 2.4/5 · Rank 5 of 9

Ownership & Management

Owners

Goldberger, Sheldon

Owner

33%

Key personnel

Tegeler, TamiW-2 Managing EmployeeStellar Healthcare Mgmt LLCManager
Source: Medicare provider data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

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