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Assisted Living

The Villas at Wilmot, Villa E

Families consistently rate this highly — reviewers highlight compassionate and caring staff. Schedule a visit to confirm the fit.

642 South Wilmot Road, Colonia Del Valle · Tucson, AZ 85711Licensed & Active
Google rating
4.8/5

based on 11 Google reviews

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What this means for your family

The Villas at Wilmot is an excellent choice for families seeking a small-scale, residential feel with high levels of engagement and communication. While the care is overwhelmingly praised, you may want to inquire about staffing consistency to ensure the high standard of care is maintained during all shifts.

Google Reviews

Google Reviews

11 reviews on Google
The Villas at Wilmot is highly regarded for its residential, home-like atmosphere and compassionate staff that provides personalized care. While most reviewers praise the beautiful grounds and engaging activities like pet therapy, one reviewer noted that staff consistency can be inconsistent.

Quality Themes

Tap a score for details
FoodN/AStaff9.0CleanN/AActivities10.0MedsN/AMemory9.0Comms10.0ValueN/A

Strengths

  • Compassionate and caring staff
  • Beautiful, home-like residential environment
  • Engaging activities and pet therapy
  • Strong communication with families

Concerns

  • Inconsistent staff performance

Rating Trends

Tap a year to see what changed

2345.02021(1)5.02022(3)5.02023(3)4.52025(4)

Distribution · 11 analyzed

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How They Respond to Reviews

0%response rate

Questions for Your Tour

  • 1We've heard wonderful things about the home-like atmosphere here; how do you maintain that cozy, residential feel for the residents?
  • 2The pet therapy mentioned in some of your community feedback sounds lovely—how often do the animals visit the villas?
  • 3Since we value clear communication, what is your preferred method for keeping families updated on our loved one's daily well-being?
  • 4What does a typical day of engaging activities look like for the residents here at Villa E?
  • 5How do you ensure consistent, high-quality care and support from the staff across all shifts?
  • 6In the event of a medical emergency during the night, what is the protocol for getting immediate assistance for a resident?

Personalized based on this facility's data


Key Review Excerpts

I just want to say for those out there that need help with your loved one when things get unstable and you no longer can care for your family Member, I just want to say The Villas at Wilmont are a 5+ star rated place.

Family member of a resident · 2023★★★★★

I was visiting a friend at The Villas today. I was so happy to see everyone so engaged and active. The ladies were sitting outside together listening to music and having fun.

Visitor · 2023★★★★★

I just love this campus. I was visiting last week and saw a mini pony visiting for pet therapy and absolute loved it.

Visitor · 2023★★★★★
Source: 11 Google reviews

State Inspection History

State Inspections

Source: AZ State Licensing Agency

5total
5deficiencies
Sep 2, 2025Routine
CleanReport

No deficiencies were found during the on-site compliance inspection conducted on September 2, 2025.

Oct 23, 2024Routine

The following deficiencies were found during the on-site compliance inspection conducted on October 23, 2024:

If an assisted living facility provides medication administration, a manager shall ensure that:R9-10-816.B.3.cCorrected Nov 4, 2024

Based on record review and interview, the manager failed to ensure a medication administered to a resident was documented in the resident's medical record, for one of two residents sampled who received medication administration. Findings include: 1. A review of R2's medical record revealed a service plan, dated August 20, 2024, for directed care services including medication administration. 2. A review of R2's medical record revealed an order, dated August 22, 2024, for, "Humira (2 pen) 40 MG/ 0.8ML Subcutaneous Pen-injector Kit, inject 40 mg subcutaneously every 14 days." 3. A review of R2's medical record revealed an electronic Medication Administration Record (eMAR) dated September 2024. The MAR documented the medications administered to R2 during the month of September, 2024. However, the eMAR documented the following: - On September 21, 2024, "Humira 40 MG / 0.8 ML PEN, Inject 0.8 ML (40MG) Subcutaneously Once Every 14 Days," had been marked, "Med Not available"; - On September 22, 2024, "Humira 40 MG / 0.8 ML PEN, Inject 0.8 ML (40MG) Subcutaneously Once Every 14 Days," had been marked, "waiting on pharmacy"; - On September 23, 2024, "Humira 40 MG / 0.8 ML PEN, Inject 0.8 ML (40MG) Subcutaneously Once Every 14 Days," had been marked, "waiting on pharmacy"; - On September 24, 2024, "Humira 40 MG / 0.8 ML PEN, Inject 0.8 ML (40MG) Subcutaneously Once Every 14 Days," had been marked as administered; - On September 25, 2024, "Humira 40 MG / 0.8 ML PEN, Inject 0.8 ML (40MG) Subcutaneously Once Every 14 Days," had been marked, "Refused"; - On September 26, 2024, "Humira 40 MG / 0.8 ML PEN, Inject 0.8 ML (40MG) Subcutaneously Once Every 14 Days," had been marked as administered; and - On September 27, 2024, "Humira 40 MG / 0.8 ML PEN, Inject 0.8 ML (40MG) Subcutaneously Once Every 14 Days," had been marked as administered. 4. In an interview, E1 acknowledged the eMAR provided for R2 did not accurately document the medications administered to R2. E1 reported only two doses of Humira were provided by the pharmacy.

Jun 19, 2024Complaint
CleanReport

An on-site investigation of complaint AZ00211769 was conducted on June 19, 2024, and no deficiencies were cited :

Apr 18, 2024Complaint

An on-site investigation of complaint AZ00208700 was conducted on April 18, 2024, and the following deficiencies were cited :

Except as required in subsection (B), a manager shall ensure that a resident has a written service plan that:R9-10-808.A.3.a-fCorrected May 6, 2024

Based on record review and interview, the manger failed to ensure, for one of two residents sampled, each resident had a written service plan which included a description of the resident's medical or health problems, including physical, behavioral, cognitive, or functional conditions or impairments or the amount, type, and frequency of assisted living services being provided to the resident. Findings include: 1. A review of R1's medical record revealed a service plan dated February 14, 2024. The service plan listed some diagnoses including left-sided hemiplegia/Hemiparesis, however, the service plan did not describe a specific impairment related to R1's left wrist, include physical therapy services, or include the type, amount, and frequency of a splint required by R1. 2. A review of R1's medical record revealed an order dated February 27, 2024 which stated, "Left Wrist hand splint, to be worn daily and PT/OT to determine any further wear schedule to be implemented by the caregivers. 3. A review of R1's medical record revealed a Medication Administration Record (MAR) dated April 2024. The MAR included documentation of the following service: - "Left wrist hand splint, to be worn daily and removed at night," was provided at 8 AM and 8 PM on each day in April 2024. 4. In an interview, E1 acknowledged R1's service plan had not been updated to add the splint services.

A manager shall ensure that:R9-10-808.C.1.gCorrected Apr 19, 2024

Based on record review and interview, the manager failed to ensure a caregiver documented the services provided in the resident's medical record, for two of two residents sampled. Findings include: 1. A review of R1's medical record revealed a service plan, dated February 14, 2024, for personal care services. The service plan included a list of services which would be provided to R1 each day. 2. A review of R1's medical record revealed a document titled, "Caregiver ADL Checklist," (ADL) dated April 2024, which documented the services provided to R1 on each shift. However, the ADL had been left blank and no services were documented on the following dates: - April 4, 2024 on the, "7a-7p," shift; - April 5, 2024 on the, "7a-7p," shift; - April 6, 2024 on the, "7a-7p," shift; - April 12, 2024 on the, "7a-7p," shift; - April 13, 2024 on the, "7a-7p," shift; and - April 17, 2024 on the, "7a-7p," shift. 3. A review of R2's medical record revealed a service plan, dated January 5, 2024, for personal care services. The service plan included a list of services which would be provided to R2 each day. 4. A review of R2's medical record revealed a document titled, "Caregiver ADL Checklist," (ADL) dated April 2024, which documented the services provided to R2 on each shift. However, the ADL had been left blank and no services were documented on the following dates: - April 4, 2024 on the, "7a-7p," shift; - April 5, 2024 on the, "7a-7p," shift; - April 6, 2024 on the, "7a-7p," shift; - April 10, 2024 on the, "7a-7p," shift; - April 12, 2024 on the, "7a-7p," shift; - April 13, 2024 on the, "7a-7p," shift; and - April 17, 2024 on the, "7a-7p," shift. 5. In an interview, E1 acknowledged the services provided to each resident had not been documented in the provided records.

Oct 23, 2023Routine

The following deficiencies were found during the on-site compliance inspection conducted on October 25, 2023:

A manager of an assisted living facility authorized to provide directed care services shall ensure that:R9-10-815.F.2.a.i-iiCorrected Nov 20, 2023

Based on documentation review, observation, and interview, the manager failed to ensure, for means of exiting the facility for a resident who does not have a key, special knowledge for egress, or the ability to expend increased physical effort, the means of exiting controlled or alerted employees of the egress of a resident from the facility. Findings include: 1. A documentation review of the license issued by the Department revealed the facility was authorized to provide directed care services. 2. During an environmental tour of the facility, the Compliance Officer observed a sliding glass door in the living room. The door did not control egress and was not equipped with a door alarm to alert employees of the egress of a resident from the facility. 3. During an environmental tour of the facility, the Compliance Officer observed an exit door at the end of a hallway between resident bedrooms. The door had a door alarm, however, the door alarm was found to be turned off at the time of the inspection. 4. In an interview, E1 acknowledged there was a means of exiting the facility for a resident who did not have a key, special knowledge for egress, or the ability to expend increased physical effort which did not control or alert employees of the egress of the resident.

A manager shall ensure that food is obtained, prepared, served, and stored as follows:R9-10-817.C.4.aCorrected Nov 20, 2023

Based on observation and interview, the manager failed to ensure foods requiring refrigeration were maintained at 41\'b0F or below. Findings include: 1. During a facility tour, the Compliance Officer observed a pantry located adjacent to the kitchen. On the shelves in the pantry, the Compliance Officer observed two open containers of grape jelly, 2 open containers of frosting, and one open container of chocolate syrup. All five containers had labels indicating the food required refrigeration after opening. 2. In an interview, E1 acknowledged potentially hazardous foods requiring refrigeration were not maintained at 41\'b0F or below.

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References & Resources

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